Norberto Bosco
candace93@yahoo.com
Showing 1 - 47 of 47
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 97427014 | Foundation match help | Solved | Low | Norberto Bosco | — |  Dr. Mandy McLaughlin | Social | loyaltyshade-matchfragrance | 15h | ⊘Not fired | — | — | — | May 5, 2026 | - |
| 19521678 | App login problem | Pending | Normal | Norberto Bosco | — |  Lily Raynor | Chat | app | - | —Skipped | — | — | — | May 1, 2026 | - |
| 72531287 | Insider tier issue | Solved | Normal | Norberto Bosco | — |  Garth Dooley | Chat | samplesshade-matchfragrance | 4h | ●Responded | 4/5 | — | — | Apr 17, 2026 | - |
| 15866325 | Klarna / Afterpay split issue | Open | Normal | Norberto Bosco | — |  Katrina Johns | Chat | — | - | —Skipped | — | — | — | Apr 14, 2026 | - |
| 83863622 | App login problem | Closed | Normal | Norberto Bosco | — |  Tommy Kuvalis | gift-cardshipping | 2d 3h | ●Responded | 1/5 | — | — | Apr 8, 2026 | Apr 11, 2026 | |
| 59558436 | Foundation match help | Solved | Low | Norberto Bosco | — |  Mr. Cade Senger | — | 8d 19h | ○Sent, no reply | — | — | — | Mar 20, 2026 | - | |
| 47793208 | Address change after shipping | Closed | Urgent | Norberto Bosco | — |  Mr. Lonie Hudson | samplesvip | 18h | ○Sent, no reply | — | — | — | Mar 19, 2026 | Mar 21, 2026 | |
| 86561814 | App crashes at checkout | Open | Low | Norberto Bosco | — |  Miss Amber Hintz Sr. | vipshipping | - | —Skipped | — | — | — | Mar 17, 2026 | - | |
| 25191387 | Return after 30-day window | Solved | Normal | Norberto Bosco | — |  Chaz Renner | shippingreturnsshade-match | 2d | ●Responded | 3/5 | — | — | Mar 15, 2026 | - | |
| 78288702 | Refund not received | Solved | Urgent | Norberto Bosco | — |  Darryl Jacobi | bopiswholesale | 19h | ○Sent, no reply | — | — | — | Mar 6, 2026 | - | |
| 34802107 | Cancel order request | Solved | High | Norberto Bosco | — |  Leonard Waters-Howell | Chat | fragrance | 6h | ●Responded | 4/5 | — | — | Feb 24, 2026 | - |
| 57730513 | Klarna / Afterpay split issue | Closed | Normal | Norberto Bosco | — | Katrina Johns | shippingsamples | 1h | ○Sent, no reply | — | — | — | Feb 20, 2026 | Feb 26, 2026 | |
| 43037726 | Missing samples in order | Open | Normal | Norberto Bosco | — | Mr. Lonie Hudson | Chat | returnsappwholesale | - | —Skipped | — | — | — | Feb 18, 2026 | - |
| 33222056 | Store experience feedback | Solved | Low | Norberto Bosco | — |  Eula McKenzie | Chat | — | 1d 23h | ⊘Not fired | — | — | — | Feb 7, 2026 | - |
| 36521079 | BOPIS order cancelled at store | Closed | Normal | Norberto Bosco | — |  Kaela Friesen | wholesalefragrance | 1d | ●Responded | 5/5 | — | — | Feb 3, 2026 | Feb 6, 2026 | |
| 86576012 | Influencer code not working | Solved | Urgent | Norberto Bosco | — | Miss Amber Hintz Sr. | Phone | influencershipping | 1d 23h | ●Responded | 1/5 | — | — | Jan 17, 2026 | - |
| 66365631 | Question about product ingredients | Solved | Normal | Norberto Bosco | — |  Julie Hodkiewicz | Chat | — | 20h | ○Sent, no reply | — | — | — | Jan 16, 2026 | - |
| 53145973 | App crashes at checkout | Solved | Low | Norberto Bosco | — |  Jacklyn Dare | returnsbopis | 12h | ○Sent, no reply | — | — | — | Jan 9, 2026 | - | |
| 92540631 | Refund not received | Solved | Normal | Norberto Bosco | — | Miss Amber Hintz Sr. | Chat | — | 4h | ●Responded | 4/5 | — | — | Dec 15, 2025 | - |
| 19554333 | Restock alert for backorder | Solved | Low | Norberto Bosco | — | Katrina Johns | Phone | damagedshipping | 9h | ●Responded | 5/5 | — | — | Dec 12, 2025 | - |
| 87297898 | Address change after shipping | Solved | Normal | Norberto Bosco | — | Garth Dooley | Chat | wholesale | 6h | ○Sent, no reply | — | — | — | Dec 8, 2025 | - |
| 38738978 | Wholesale order question | Closed | Normal | Norberto Bosco | — | Leonard Waters-Howell | Social | appshade-matchinfluencer | 6h | ⊘Not fired | — | — | — | Nov 20, 2025 | Nov 25, 2025 |
| 91179348 | Cancel subscription / Auto-replenish | Solved | Normal | Norberto Bosco | — | Chaz Renner | Social | returnsrefundloyalty | 1d 22h | ⊘Not fired | — | — | — | Nov 15, 2025 | - |
| 98248348 | Order arrived damaged | Solved | Low | Norberto Bosco | — |  Steve O'Conner | samples | 6h | ○Sent, no reply | — | — | — | Oct 15, 2025 | - | |
| 58759849 | Shipping cost question | Solved | Urgent | Norberto Bosco | — |  Mr. Skyla Trantow | damaged | 1h | ●Responded | 4/5 | — | — | Oct 13, 2025 | - | |
| 75971196 | Lost package follow-up | Solved | Normal | Norberto Bosco | — |  Yazmin Jast | Phone | — | 6d 23h | ⊘Not fired | — | — | — | Oct 7, 2025 | - |
| 20015696 | App login problem | Solved | Normal | Norberto Bosco | — | Garth Dooley | bopissamplesdamaged | 5h | ●Responded | 5/5 | — | — | Oct 7, 2025 | - | |
| 62368611 | Insider tier issue | Solved | Normal | Norberto Bosco | — | Darryl Jacobi | Phone | fragrancewholesaleshipping | 1d 9h | ○Sent, no reply | — | — | — | Oct 3, 2025 | - |
| 86286677 | Shipping cost question | Closed | Normal | Norberto Bosco | — | Garth Dooley | Chat | shipping | 4h | ○Sent, no reply | — | — | — | Sep 16, 2025 | Sep 17, 2025 |
| 70959456 | Store experience feedback | Solved | Normal | Norberto Bosco | — |  Oscar O'Hara | Chat | — | 9h | ●Responded | 5/5 | — | — | Sep 15, 2025 | - |
| 62243485 | BOPIS order cancelled at store | Solved | Normal | Norberto Bosco | — |  Ignatius Cummerata | Chat | app | 1d 5h | ○Sent, no reply | — | — | — | Sep 12, 2025 | - |
| 92194797 | Insider tier issue | Closed | High | Norberto Bosco | — | Jacklyn Dare | Chat | damaged | 4h | ●Responded | 5/5 | — | — | Sep 10, 2025 | Sep 15, 2025 |
| 87244167 | App login problem | Closed | Normal | Norberto Bosco | — | Chaz Renner | Chat | — | 6h | ○Sent, no reply | — | — | — | Sep 5, 2025 | Sep 10, 2025 |
| 96214752 | Gift card balance question | Solved | Normal | Norberto Bosco | — | Lily Raynor | vip | 6h | ●Responded | 4/5 | — | — | Aug 25, 2025 | - | |
| 12003874 | Store experience feedback | Closed | Low | Norberto Bosco | — |  Kip Schroeder IV | Chat | bopis | 4h | ○Sent, no reply | — | — | — | Aug 21, 2025 | Aug 28, 2025 |
| 10177984 | Shipping cost question | Closed | Normal | Norberto Bosco | — | Katrina Johns | Chat | refundfragrance | 14h | ●Responded | 5/5 | — | — | Aug 18, 2025 | Aug 26, 2025 |
| 32923367 | Wrong shade sent | Pending | Low | Norberto Bosco | — | Kip Schroeder IV | Chat | — | - | —Skipped | — | — | — | Jul 27, 2025 | - |
| 94332669 | Pro discount enrollment | Pending | Normal | Norberto Bosco | — |  Faith Hilll | Chat | shade-matchdamagedgift-card | - | —Skipped | — | — | — | Jul 18, 2025 | - |
| 51440287 | Wrong shade sent | Solved | Normal | Norberto Bosco | — | Mr. Cade Senger | — | 5d 2h | ○Sent, no reply | — | — | — | Jul 11, 2025 | - | |
| 48692290 | Cancel order request | Solved | Normal | Norberto Bosco | — | Tommy Kuvalis | Chat | — | 2h | ○Sent, no reply | — | — | — | Jun 30, 2025 | - |
| 92928952 | Gift card balance question | Solved | High | Norberto Bosco | — | Dr. Mandy McLaughlin | Chat | gift-carddamagedapp | 19h | ○Sent, no reply | — | — | — | Jun 30, 2025 | - |
| 85673243 | Address change after shipping | Solved | Normal | Norberto Bosco | — |  Mr. Eliza Gerhold IV | Phone | — | 1d 12h | ●Responded | 4/5 | — | — | Jun 29, 2025 | - |
| 02689458 | Wholesale order question | Closed | Normal | Norberto Bosco | — |  Vilma Gusikowski | refundbopisinfluencer | 3d 10h | ○Sent, no reply | — | — | — | Jun 27, 2025 | Jul 5, 2025 | |
| 78255684 | Discount code not working | Solved | Normal | Norberto Bosco | — | Kip Schroeder IV | Chat | — | 1h | ●Responded | 5/5 | — | — | Jun 20, 2025 | - |
| 53911001 | Wrong shade sent | Solved | High | Norberto Bosco | — | Oscar O'Hara | Chat | bopisinfluencersamples | 23h | ○Sent, no reply | — | — | — | Jun 20, 2025 | - |
| 68184211 | Where is my order? | Solved | Normal | Norberto Bosco | — | Faith Hilll | damaged | 1h | ○Sent, no reply | — | — | — | Jun 19, 2025 | - | |
| 02312442 | Shipping cost question | Solved | High | Norberto Bosco | — |  Amely Pacocha | fragranceinfluencer | 4d 8h | ○Sent, no reply | — | — | — | May 27, 2025 | - |