Norberto Bosco
candace93@yahoo.com
Showing 1 - 16 of 16
Rating | Comment | Ticket | Customer | Team member | Responded |
|---|---|---|---|---|---|
| 4/5 | Nice intro. The routine builder felt rushed. | 72531287Insider tier issue | Apr 18, 2026, 4:32 PM | ||
| 1/5 | Lost my package, refused to refund or reship. I'm done with this brand. | 83863622App login problem | Apr 10, 2026, 11:43 PM | ||
| 3/5 | Better in-store / online inventory sync. | 25191387Return after 30-day window | Mar 19, 2026, 6:25 AM | ||
| 4/5 | Helpful enough. Took longer than I expected for a simple address change. | 34802107Cancel order request | Feb 25, 2026, 3:10 AM | ||
| 5/5 | Resolved my issue and even taught me how to use the new app features. Excellent. | 36521079BOPIS order cancelled at store | Feb 5, 2026, 1:25 PM | ||
| 1/5 | App charged me for an order that never shipped and support won't help. | 86576012Influencer code not working | Jan 19, 2026, 1:26 PM | ||
| 4/5 | Solved my return, just needed a couple of follow-ups to get there. | 92540631Refund not received | Dec 17, 2025, 5:42 AM | ||
| 5/5 | Couldn't have been more helpful. Got an Elite member upgrade after one chat. | 19554333Restock alert for backorder | Dec 14, 2025, 8:42 AM | ||
| 4/5 | Nice intro. The routine builder felt rushed. | 58759849Shipping cost question | Oct 14, 2025, 6:20 PM | ||
| 5/5 | Helped me find a fragrance similar to one that was discontinued. Truly thoughtful. | 20015696App login problem | Oct 7, 2025, 11:09 PM | ||
| 5/5 | Got my missing samples shipped out the same day. Thank you! | 70959456Store experience feedback | Sep 17, 2025, 1:30 AM | ||
| 5/5 | Returned three items past the window and they made an exception. Lifelong customer. | 92194797Insider tier issue | Sep 11, 2025, 12:21 AM | ||
| 4/5 | Good chat support. Returned product still hadn't been processed when I followed up. | 96214752Gift card balance question | Aug 26, 2025, 8:54 PM | ||
| 5/5 | Sara helped me build a gift bundle for my mom's birthday. So sweet. | 10177984Shipping cost question | Aug 20, 2025, 3:00 PM | ||
| 4/5 | Got there in the end. The chat went in circles for a bit. | 85673243Address change after shipping | Jul 2, 2025, 9:43 AM | ||
| 5/5 | Helped me find a fragrance similar to one that was discontinued. Truly thoughtful. | 78255684Discount code not working | Jun 20, 2025, 5:45 PM |