Dr. Doreen Rogahn
miles.wolff@gmail.com
Showing 1 - 15 of 15
Rating | Comment | Ticket | Customer | Team member | Responded |
|---|---|---|---|---|---|
| 5/5 | Resolved my issue and even taught me how to use the new app features. Excellent. | 62843966BOPIS pickup not ready | Dr. Doreen Rogahn |  Dr. Mandy McLaughlin | Apr 26, 2026, 7:09 AM |
| 4/5 | Good. The personalization was decent but missed my undertone. | 05769897Cancel order request | Dr. Doreen Rogahn |  Jacklyn Dare | Apr 4, 2026, 11:06 PM |
| 3/5 | Decent enough. Wish there was a guided tour of the app. | 02365421Item authenticity concern | Dr. Doreen Rogahn |  Mr. Cade Senger | Mar 6, 2026, 4:29 PM |
| 4/5 | Helpful team, the agent was kind. Wish the BOPIS pickup had been ready when promised. | 57200629Klarna / Afterpay split issue | Dr. Doreen Rogahn |  Miss Amber Hintz Sr. | Mar 1, 2026, 6:22 PM |
| 3/5 | The chat agent was clearly juggling other conversations. Felt impersonal. | 83199591Loyalty points not posting | Dr. Doreen Rogahn |  Mr. Eliza Gerhold IV | Feb 3, 2026, 6:05 PM |
| 5/5 | Loved the personalized note in my order. Small touch, big impact. | 97659319Lost package follow-up | Dr. Doreen Rogahn |  Oscar O'Hara | Jan 11, 2026, 4:33 PM |
| 3/5 | It worked out. Wish I hadn't had to explain my return policy back to them. | 36713931Discount code not working | Dr. Doreen Rogahn |  Kip Schroeder IV | Jan 2, 2026, 6:21 AM |
| 4/5 | Pretty good. Sara was nice, the system glitched once but she powered through. | 77456033Klarna / Afterpay split issue | Dr. Doreen Rogahn | Kip Schroeder IV | Dec 21, 2025, 10:29 AM |
| 7/11 | Decent enough. The app has bugs sometimes. | 98278743Missing samples in order | Dr. Doreen Rogahn |  Mr. Skyla Trantow | Dec 13, 2025, 10:25 AM |
| 4/5 | Good chat support. Returned product still hadn't been processed when I followed up. | 84141302Question about product ingredients | Dr. Doreen Rogahn | Dr. Mandy McLaughlin | Nov 21, 2025, 2:24 AM |
| 10/11 | The selection, the service, the app — all top tier. | 39528792Pro discount enrollment | Dr. Doreen Rogahn | Dr. Mandy McLaughlin | Nov 13, 2025, 8:51 AM |
| 5/5 | App glitched at checkout, they manually processed my order and threw in free shipping. Lovely. | 65533655Address change after shipping | Dr. Doreen Rogahn |  Darryl Jacobi | Oct 23, 2025, 6:15 PM |
| 4/5 | Friendly chat, fixed the issue. Took two tries to get the right shipping label. | 41780934Missing samples in order | Dr. Doreen Rogahn |  Mr. Lonie Hudson | Sep 29, 2025, 1:16 AM |
| 3/5 | Signup was straightforward. The quiz didn't really match me. | 66342248Restock alert for backorder | Dr. Doreen Rogahn | Mr. Eliza Gerhold IV | Sep 26, 2025, 12:29 PM |
| 10/11 | The brand range alone makes it worth it. Service makes it lifelong. | 87454503Shipping cost question | Dr. Doreen Rogahn |  Yazmin Jast | Jul 17, 2025, 4:22 PM |