Dr. Doreen Rogahn
miles.wolff@gmail.com
Showing 1 - 46 of 46
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 16225077 | Return after 30-day window | Solved | Low | Dr. Doreen Rogahn | — |  Julie Hodkiewicz | Chat | fragranceviprefund | 5h | ○Sent, no reply | — | — | — | Apr 25, 2026 | - |
| 62843966 | BOPIS pickup not ready | Solved | Normal | Dr. Doreen Rogahn | — |  Dr. Mandy McLaughlin | — | 8h | ●Responded | 5/5 | — | — | Apr 24, 2026 | - | |
| 46820337 | Insider tier issue | Open | Normal | Dr. Doreen Rogahn | — |  Steve O'Conner | Chat | — | - | —Skipped | — | — | — | Apr 10, 2026 | - |
| 05769897 | Cancel order request | Closed | Normal | Dr. Doreen Rogahn | — |  Jacklyn Dare | shipping | 2d 12h | ●Responded | 4/5 | — | — | Apr 1, 2026 | Apr 9, 2026 | |
| 95054666 | Gift card balance question | Solved | Low | Dr. Doreen Rogahn | — |  Kaela Friesen | Phone | — | 2h | ○Sent, no reply | — | — | — | Mar 28, 2026 | - |
| 50836002 | Gift card balance question | Closed | Normal | Dr. Doreen Rogahn | — | Steve O'Conner | Chat | — | 9h | ○Sent, no reply | — | — | — | Mar 18, 2026 | Mar 22, 2026 |
| 87368577 | Pro discount enrollment | Closed | Normal | Dr. Doreen Rogahn | — |  Mr. Skyla Trantow | Chat | fragrancerefundbopis | 3h | ⊘Not fired | — | — | — | Mar 12, 2026 | Mar 19, 2026 |
| 87915926 | Refund not received | Solved | Normal | Dr. Doreen Rogahn | — |  Mr. Eliza Gerhold IV | loyalty | 4h | ○Sent, no reply | — | — | — | Mar 6, 2026 | - | |
| 02365421 | Item authenticity concern | Closed | Normal | Dr. Doreen Rogahn | — |  Mr. Cade Senger | — | 2h | ●Responded | 3/5 | — | — | Mar 5, 2026 | Mar 9, 2026 | |
| 57200629 | Klarna / Afterpay split issue | Solved | Urgent | Dr. Doreen Rogahn | — |  Miss Amber Hintz Sr. | Chat | shade-matchreturnsinfluencer | 15h | ●Responded | 4/5 | — | — | Feb 27, 2026 | - |
| 30952212 | Loyalty points not posting | Closed | Urgent | Dr. Doreen Rogahn | — | Steve O'Conner | Social | — | 23h | ⊘Not fired | — | — | — | Feb 25, 2026 | Feb 27, 2026 |
| 85135840 | BOPIS pickup not ready | Solved | Normal | Dr. Doreen Rogahn | — |  Eula McKenzie | gift-card | 1d | ○Sent, no reply | — | — | — | Feb 25, 2026 | - | |
| 77154749 | Order arrived damaged | Solved | Normal | Dr. Doreen Rogahn | — | Mr. Cade Senger | — | 22h | ○Sent, no reply | — | — | — | Feb 12, 2026 | - | |
| 83199591 | Loyalty points not posting | Solved | High | Dr. Doreen Rogahn | — | Mr. Eliza Gerhold IV | shippingbopisapp | 2d 16h | ●Responded | 3/5 | — | — | Jan 30, 2026 | - | |
| 93041283 | Foundation match help | Solved | Normal | Dr. Doreen Rogahn | — |  Oscar O'Hara | Phone | vipsamplesbopis | 5h | ○Sent, no reply | — | — | — | Jan 23, 2026 | - |
| 15916310 | Klarna / Afterpay split issue | Closed | Normal | Dr. Doreen Rogahn | — | Oscar O'Hara | Social | samplesinfluencer | 15h | ⊘Not fired | — | — | — | Jan 12, 2026 | Jan 20, 2026 |
| 97659319 | Lost package follow-up | Solved | Normal | Dr. Doreen Rogahn | — | Oscar O'Hara | — | 3h | ●Responded | 5/5 | — | — | Jan 9, 2026 | - | |
| 15147362 | Loyalty points not posting | Closed | Normal | Dr. Doreen Rogahn | — |  Katrina Johns | Chat | app | 2h | ○Sent, no reply | — | — | — | Dec 30, 2025 | Jan 6, 2026 |
| 36713931 | Discount code not working | Solved | Low | Dr. Doreen Rogahn | — |  Kip Schroeder IV | Chat | bopisrefundwholesale | 5d 7h | ●Responded | 3/5 | — | — | Dec 26, 2025 | - |
| 77456033 | Klarna / Afterpay split issue | Solved | Low | Dr. Doreen Rogahn | — | Kip Schroeder IV | loyaltywholesalerefund | 1d 4h | ●Responded | 4/5 | — | — | Dec 18, 2025 | - | |
| 03066239 | Foundation match help | Solved | Normal | Dr. Doreen Rogahn | — | Eula McKenzie | Chat | loyalty | 1h | ○Sent, no reply | — | — | — | Dec 14, 2025 | - |
| 98278743 | Missing samples in order | Solved | Normal | Dr. Doreen Rogahn | — | Mr. Skyla Trantow | — | 3d 1h | ●Responded | 7/11 | — | — | Dec 8, 2025 | - | |
| 64886604 | Gift card balance question | Pending | High | Dr. Doreen Rogahn | — | Eula McKenzie | vip | - | —Skipped | — | — | — | Dec 3, 2025 | - | |
| 84141302 | Question about product ingredients | Closed | Normal | Dr. Doreen Rogahn | — | Dr. Mandy McLaughlin | — | 5h | ●Responded | 4/5 | — | — | Nov 20, 2025 | Nov 26, 2025 | |
| 39528792 | Pro discount enrollment | Solved | High | Dr. Doreen Rogahn | — | Dr. Mandy McLaughlin | wholesalereturnsrefund | 22h | ●Responded | 10/11 | — | — | Nov 10, 2025 | - | |
| 97119601 | Address change after shipping | Solved | Normal | Dr. Doreen Rogahn | — | Kaela Friesen | app | 6h | ⊘Not fired | — | — | — | Nov 1, 2025 | - | |
| 73395541 | Restock alert for backorder | Closed | Normal | Dr. Doreen Rogahn | — | Kaela Friesen | Chat | fragrancereturnsapp | 6h | ○Sent, no reply | — | — | — | Nov 1, 2025 | Nov 3, 2025 |
| 71311255 | Return after 30-day window | Solved | Normal | Dr. Doreen Rogahn | — |  Vilma Gusikowski | Chat | viprefundfragrance | 6h | ○Sent, no reply | — | — | — | Oct 31, 2025 | - |
| 27591235 | Store experience feedback | Solved | Normal | Dr. Doreen Rogahn | — | Mr. Cade Senger | apprefund | 1d 17h | ⊘Not fired | — | — | — | Oct 23, 2025 | - | |
| 65533655 | Address change after shipping | Solved | Normal | Dr. Doreen Rogahn | — |  Darryl Jacobi | shade-matchrefundshipping | 9h | ●Responded | 5/5 | — | — | Oct 22, 2025 | - | |
| 55589239 | Gift card balance question | Solved | Normal | Dr. Doreen Rogahn | — | Miss Amber Hintz Sr. | refundbopisinfluencer | 6h | ○Sent, no reply | — | — | — | Oct 16, 2025 | - | |
| 16196756 | Missing items in shipment | Closed | Urgent | Dr. Doreen Rogahn | — | Mr. Skyla Trantow | shippinggift-cardwholesale | 5h | ○Sent, no reply | — | — | — | Oct 15, 2025 | Oct 17, 2025 | |
| 55625049 | Pro discount enrollment | Solved | Normal | Dr. Doreen Rogahn | — |  Yazmin Jast | fragrance | 1d 5h | ○Sent, no reply | — | — | — | Oct 10, 2025 | - | |
| 41780934 | Missing samples in order | Solved | Urgent | Dr. Doreen Rogahn | — |  Mr. Lonie Hudson | Phone | loyalty | 17h | ●Responded | 4/5 | — | — | Sep 27, 2025 | - |
| 91258634 | Cancel order request | Solved | Normal | Dr. Doreen Rogahn | — |  Leonard Waters-Howell | Social | damagedwholesaleshipping | 6h | ⊘Not fired | — | — | — | Sep 23, 2025 | - |
| 66342248 | Restock alert for backorder | Closed | Normal | Dr. Doreen Rogahn | — | Mr. Eliza Gerhold IV | — | 1d 5h | ●Responded | 3/5 | — | — | Sep 23, 2025 | Sep 30, 2025 | |
| 25170109 | Restock alert for backorder | Pending | High | Dr. Doreen Rogahn | — | Kip Schroeder IV | Chat | shippingfragrance | - | —Skipped | — | — | — | Sep 19, 2025 | - |
| 04316393 | Return after 30-day window | Closed | Normal | Dr. Doreen Rogahn | — |  Garth Dooley | Phone | gift-cardwholesale | 17h | ○Sent, no reply | — | — | — | Aug 13, 2025 | Aug 15, 2025 |
| 60628878 | Lost package follow-up | Closed | Normal | Dr. Doreen Rogahn | — | Eula McKenzie | shade-matchapp | 2h | ⊘Not fired | — | — | — | Aug 8, 2025 | Aug 14, 2025 | |
| 72583086 | BOPIS order cancelled at store | Solved | Normal | Dr. Doreen Rogahn | — | Mr. Skyla Trantow | bopis | 3h | ○Sent, no reply | — | — | — | Jul 31, 2025 | - | |
| 18713034 | App crashes at checkout | Closed | Urgent | Dr. Doreen Rogahn | — | Mr. Eliza Gerhold IV | damagedreturns | 6h | ○Sent, no reply | — | — | — | Jul 22, 2025 | Jul 29, 2025 | |
| 95711427 | Influencer code not working | Closed | Normal | Dr. Doreen Rogahn | — | Mr. Eliza Gerhold IV | fragrancewholesaleapp | 21h | ○Sent, no reply | — | — | — | Jul 17, 2025 | Jul 23, 2025 | |
| 87454503 | Shipping cost question | Solved | Normal | Dr. Doreen Rogahn | — | Yazmin Jast | samples | 2h | ●Responded | 10/11 | — | — | Jul 17, 2025 | - | |
| 15699649 | Restock alert for backorder | Solved | Normal | Dr. Doreen Rogahn | — | Darryl Jacobi | Chat | fragrancerefund | 2d 10h | ○Sent, no reply | — | — | — | Jun 24, 2025 | - |
| 63036096 | Foundation match help | Solved | High | Dr. Doreen Rogahn | — | Mr. Eliza Gerhold IV | fragrance | 2d 7h | ○Sent, no reply | — | — | — | Jun 20, 2025 | - | |
| 06270325 | Refund not received | Closed | Normal | Dr. Doreen Rogahn | — | Darryl Jacobi | influencer | 1d 14h | ○Sent, no reply | — | — | — | Jun 2, 2025 | Jun 11, 2025 |