Stacy Farrell
debra.dare-metz44@hotmail.com
Showing 1 - 35 of 35
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 67053124 | Pro discount enrollment | Solved | Normal | Stacy Farrell | — |  Faith Hilll | Phone | — | 22h | ⊘Not fired | — | — | — | May 15, 2026 | - |
| 94133800 | BOPIS pickup not ready | Solved | Low | Stacy Farrell | — |  Oscar O'Hara | — | 11h | ○Sent, no reply | — | — | — | May 8, 2026 | - | |
| 35294399 | Birthday gift not received | Solved | High | Stacy Farrell | — |  Amely Pacocha | Phone | samplesloyalty | 22h | ⊘Not fired | — | — | — | May 8, 2026 | - |
| 03204732 | Pro discount enrollment | Solved | Normal | Stacy Farrell | — |  Darryl Jacobi | Chat | vipreturns | 8h | ⊘Not fired | — | — | — | Apr 26, 2026 | - |
| 18869302 | Klarna / Afterpay split issue | Solved | Normal | Stacy Farrell | — |  Mr. Eliza Gerhold IV | returnsvip | 1h | ⊘Not fired | — | — | — | Apr 23, 2026 | - | |
| 34597966 | Refund not received | Solved | Normal | Stacy Farrell | — |  Steve O'Conner | Chat | shippingdamagedshade-match | 13h | ○Sent, no reply | — | — | — | Apr 22, 2026 | - |
| 56492243 | Pro discount enrollment | Solved | High | Stacy Farrell | — |  Leonard Waters-Howell | vipinfluencer | 4h | ○Sent, no reply | — | — | — | Apr 21, 2026 | - | |
| 38183294 | Cancel subscription / Auto-replenish | Solved | Low | Stacy Farrell | — | Oscar O'Hara | app | 11h | ○Sent, no reply | — | — | — | Apr 16, 2026 | - | |
| 85894044 | Item authenticity concern | Solved | Normal | Stacy Farrell | — |  Miss Amber Hintz Sr. | Chat | shade-match | 1h | ●Responded | 4/5 | — | — | Mar 22, 2026 | - |
| 81715384 | Refund not received | Closed | Normal | Stacy Farrell | — |  Katrina Johns | Chat | loyaltyvip | 12h | ○Sent, no reply | — | — | — | Feb 21, 2026 | Feb 26, 2026 |
| 27351213 | BOPIS pickup not ready | Solved | Normal | Stacy Farrell | — | Steve O'Conner | returnsrefundshade-match | 1d 16h | ●Responded | 3/5 | — | — | Feb 20, 2026 | - | |
| 16367952 | App crashes at checkout | Solved | Normal | Stacy Farrell | — |  Mr. Lonie Hudson | Chat | shippingvipshade-match | 19h | ●Responded | 1/5 | — | — | Jan 24, 2026 | - |
| 45513361 | Store experience feedback | Solved | Low | Stacy Farrell | — |  Kip Schroeder IV | vipinfluencer | 2d 13h | ○Sent, no reply | — | — | — | Jan 21, 2026 | - | |
| 90611339 | Price match request | Pending | Low | Stacy Farrell | — | Mr. Lonie Hudson | — | - | —Skipped | — | — | — | Jan 18, 2026 | - | |
| 21358099 | Wholesale order question | Closed | Normal | Stacy Farrell | — | Amely Pacocha | loyalty | 3h | ○Sent, no reply | — | — | — | Jan 12, 2026 | Jan 13, 2026 | |
| 04257965 | Birthday gift not received | Closed | Normal | Stacy Farrell | — | Kip Schroeder IV | appinfluencer | 2h | ⊘Not fired | — | — | — | Jan 9, 2026 | Jan 12, 2026 | |
| 40976567 | Missing samples in order | Solved | Urgent | Stacy Farrell | — | Oscar O'Hara | appreturnsbopis | 4h | ○Sent, no reply | — | — | — | Dec 22, 2025 | - | |
| 44066023 | Refund not received | Closed | Normal | Stacy Farrell | — | Katrina Johns | fragrancewholesale | 3h | ●Responded | 5/5 | — | — | Dec 11, 2025 | Dec 13, 2025 | |
| 72072343 | Missing samples in order | Solved | Normal | Stacy Farrell | — |  Tommy Kuvalis | Chat | appshipping | 2d 19h | ●Responded | 4/5 | — | — | Dec 9, 2025 | - |
| 16245639 | Question about product ingredients | Closed | Normal | Stacy Farrell | — |  Mr. Cade Senger | Chat | returnswholesale | 1h | ●Responded | 5/5 | — | — | Nov 12, 2025 | Nov 16, 2025 |
| 37119759 | Refund not received | Solved | Normal | Stacy Farrell | — |  Chaz Renner | Chat | fragrancerefundapp | 5h | ●Responded | 5/5 | — | — | Oct 17, 2025 | - |
| 48366368 | Price match request | Solved | Normal | Stacy Farrell | — | Amely Pacocha | shade-match | 9d 19h | ⊘Not fired | — | — | — | Oct 3, 2025 | - | |
| 61505739 | Item authenticity concern | Open | High | Stacy Farrell | — | Mr. Lonie Hudson | vipinfluencerfragrance | - | —Skipped | — | — | — | Sep 19, 2025 | - | |
| 32736570 | Loyalty points not posting | Solved | Normal | Stacy Farrell | — | Chaz Renner | Chat | — | 2h | ●Responded | 5/5 | — | — | Sep 5, 2025 | - |
| 35037946 | Missing samples in order | Pending | Normal | Stacy Farrell | — |  Eula McKenzie | refundshipping | - | —Skipped | — | — | — | Aug 29, 2025 | - | |
| 65794388 | Price match request | Solved | Low | Stacy Farrell | — |  Kaela Friesen | refund | 5h | ○Sent, no reply | — | — | — | Aug 14, 2025 | - | |
| 78031902 | Return after 30-day window | Solved | Normal | Stacy Farrell | — | Oscar O'Hara | Social | — | 5h | ⊘Not fired | — | — | — | Aug 8, 2025 | - |
| 28436580 | Price match request | Pending | Normal | Stacy Farrell | — | Mr. Lonie Hudson | Chat | — | - | —Skipped | — | — | — | Jul 25, 2025 | - |
| 49585732 | Foundation match help | Pending | High | Stacy Farrell | — | Tommy Kuvalis | wholesalegift-cardfragrance | - | —Skipped | — | — | — | Jul 25, 2025 | - | |
| 90322388 | App crashes at checkout | Solved | Normal | Stacy Farrell | — | Steve O'Conner | shippinggift-cardsamples | 4h | ○Sent, no reply | — | — | — | Jul 19, 2025 | - | |
| 32553063 | Order arrived damaged | Solved | Normal | Stacy Farrell | — | Miss Amber Hintz Sr. | — | 1h | ○Sent, no reply | — | — | — | Jul 1, 2025 | - | |
| 64718752 | Allergic reaction concern | Solved | Low | Stacy Farrell | — |  Vilma Gusikowski | wholesaleappdamaged | 7d 9h | ●Responded | 1/5 | — | — | Jun 20, 2025 | - | |
| 06921913 | Question about product ingredients | Solved | Low | Stacy Farrell | — | Faith Hilll | Chat | fragrance | 2d 11h | ○Sent, no reply | — | — | — | Jun 17, 2025 | - |
| 48284549 | BOPIS pickup not ready | Solved | Normal | Stacy Farrell | — | Eula McKenzie | refund | 1d 16h | ○Sent, no reply | — | — | — | Jun 13, 2025 | - | |
| 19918513 | Pro discount enrollment | Solved | High | Stacy Farrell | — | Mr. Lonie Hudson | Phone | — | 2h | ○Sent, no reply | — | — | — | Jun 9, 2025 | - |