Hollie Swift I
deontae51@hotmail.com
Showing 1 - 13 of 13
Rating | Comment | Ticket | Customer | Team member | Responded |
|---|---|---|---|---|---|
| 10/11 | Bloom understands what a beauty customer actually wants. | 65750035Restock alert for backorder | Hollie Swift I |  Tommy Kuvalis | May 6, 2026, 7:38 PM |
| 5/5 | Helpful self-service flow handled everything without me needing to chat. | 94832160Item authenticity concern | Hollie Swift I |  Mr. Cade Senger | Apr 1, 2026, 1:18 AM |
| 10/11 | Already referred three friends. They all love it too. | 93481129BOPIS order cancelled at store | Hollie Swift I |  Yazmin Jast | Mar 17, 2026, 11:30 PM |
| 5/5 | Sara helped me build a gift bundle for my mom's birthday. So sweet. | 10760954Address change after shipping | Hollie Swift I | Yazmin Jast | Feb 7, 2026, 2:28 PM |
| 5/5 | Mailed me a replacement powder after mine arrived broken. Quick and gracious. | 40338939Refund not received | Hollie Swift I |  Dr. Mandy McLaughlin | Dec 31, 2025, 4:11 PM |
| 4/5 | Mostly happy. Replacement product was sent but in the wrong shade initially. | 25901752Gift card balance question | Hollie Swift I |  Ignatius Cummerata | Dec 5, 2025, 3:44 PM |
| 5/5 | Helped me find a fragrance similar to one that was discontinued. Truly thoughtful. | 01947105Klarna / Afterpay split issue | Hollie Swift I | Yazmin Jast | Nov 14, 2025, 3:01 AM |
| 3/5 | It worked out. Wish I hadn't had to explain my return policy back to them. | 58382535Order arrived damaged | Hollie Swift I | Ignatius Cummerata | Sep 30, 2025, 11:13 AM |
| 4/5 | Good support, just the points didn't post automatically — had to ask. | 65334817Birthday gift not received | Hollie Swift I |  Mr. Lonie Hudson | Sep 28, 2025, 6:59 AM |
| 9/11 | Tell everyone I know to shop here. Best beauty retailer, hands down. | 52480010Wholesale order question | Hollie Swift I |  Lily Raynor | Aug 25, 2025, 10:02 PM |
| 1/5 | Worst process I've experienced in retail. Will not come back. | 94873754Lost package follow-up | Hollie Swift I |  Kaela Friesen | Aug 22, 2025, 9:40 AM |
| 10/11 | Best in class. The app is genuinely beautiful and useful. | 12793305Cancel order request | Hollie Swift I | Tommy Kuvalis | Aug 3, 2025, 9:41 PM |
| 5/5 | Loved that they followed up two days later to make sure the replacement arrived. | 82266760App login problem | Hollie Swift I |  Mr. Eliza Gerhold IV | Jul 14, 2025, 12:22 AM |