Hollie Swift I
deontae51@hotmail.com
Showing 1 - 43 of 43
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 75756975 | Address change after shipping | Open | Normal | Hollie Swift I | — |  Katrina Johns | Chat | wholesaleapp | - | —Skipped | — | — | — | May 18, 2026 | - |
| 62646515 | Pro discount enrollment | Solved | Normal | Hollie Swift I | — |  Mr. Eliza Gerhold IV | Phone | — | 2d 12h | ○Sent, no reply | — | — | — | May 15, 2026 | - |
| 65750035 | Restock alert for backorder | Closed | Normal | Hollie Swift I | — |  Tommy Kuvalis | fragrance | 23h | ●Responded | 10/11 | — | — | May 4, 2026 | May 8, 2026 | |
| 79865471 | Refund not received | Solved | Normal | Hollie Swift I | — |  Yazmin Jast | refund | 2h | ○Sent, no reply | — | — | — | May 1, 2026 | - | |
| 93310647 | Influencer code not working | Solved | Normal | Hollie Swift I | — |  Kaela Friesen | Phone | shade-matchloyalty | 2h | ⊘Not fired | — | — | — | Apr 27, 2026 | - |
| 98718099 | Cancel order request | Solved | Normal | Hollie Swift I | — |  Faith Hilll | Social | shippingdamagedvip | 7h | ⊘Not fired | — | — | — | Apr 24, 2026 | - |
| 22946868 | Question about product ingredients | Pending | Normal | Hollie Swift I | — |  Mr. Skyla Trantow | Chat | shipping | - | —Skipped | — | — | — | Apr 9, 2026 | - |
| 94832160 | Item authenticity concern | Closed | Low | Hollie Swift I | — |  Mr. Cade Senger | Phone | bopisapp | 3h | ●Responded | 5/5 | — | — | Mar 30, 2026 | Apr 1, 2026 |
| 70566855 | Loyalty points not posting | Solved | Normal | Hollie Swift I | — |  Steve O'Conner | shade-match | 6h | ○Sent, no reply | — | — | — | Mar 27, 2026 | - | |
| 94294182 | Price match request | Solved | Normal | Hollie Swift I | — |  Chaz Renner | refunddamagedgift-card | 8h | ⊘Not fired | — | — | — | Mar 26, 2026 | - | |
| 12861139 | Price match request | Solved | Normal | Hollie Swift I | — |  Oscar O'Hara | influencerwholesaledamaged | 6h | ○Sent, no reply | — | — | — | Mar 20, 2026 | - | |
| 93481129 | BOPIS order cancelled at store | Solved | Normal | Hollie Swift I | — | Yazmin Jast | influencerfragrancesamples | 3h | ●Responded | 10/11 | — | — | Mar 16, 2026 | - | |
| 16848824 | Restock alert for backorder | Solved | Normal | Hollie Swift I | — | Katrina Johns | Social | shippingsamplesshade-match | 21h | ⊘Not fired | — | — | — | Feb 26, 2026 | - |
| 46250014 | App login problem | Solved | Low | Hollie Swift I | — |  Miss Amber Hintz Sr. | returns | 16h | ⊘Not fired | — | — | — | Feb 14, 2026 | - | |
| 82415795 | Price match request | Closed | Normal | Hollie Swift I | — |  Vilma Gusikowski | — | 1d | ○Sent, no reply | — | — | — | Feb 12, 2026 | Feb 19, 2026 | |
| 10760954 | Address change after shipping | Solved | Normal | Hollie Swift I | — | Yazmin Jast | shippingreturns | 17h | ●Responded | 5/5 | — | — | Feb 6, 2026 | - | |
| 31625424 | Store experience feedback | Solved | Low | Hollie Swift I | — | Faith Hilll | Chat | — | 6h | ○Sent, no reply | — | — | — | Feb 5, 2026 | - |
| 19062796 | BOPIS pickup not ready | Pending | Normal | Hollie Swift I | — | Chaz Renner | Chat | — | - | —Skipped | — | — | — | Jan 8, 2026 | - |
| 40338939 | Refund not received | Solved | Low | Hollie Swift I | — |  Dr. Mandy McLaughlin | Chat | samples | 4h | ●Responded | 5/5 | — | — | Dec 30, 2025 | - |
| 49742751 | Insider tier issue | Pending | Normal | Hollie Swift I | — | Faith Hilll | Chat | fragrance | - | —Skipped | — | — | — | Dec 29, 2025 | - |
| 82604770 | BOPIS pickup not ready | Pending | High | Hollie Swift I | — |  Lily Raynor | Chat | app | - | —Skipped | — | — | — | Dec 26, 2025 | - |
| 28303728 | Missing samples in order | Solved | Normal | Hollie Swift I | — | Lily Raynor | Chat | appshipping | 4h | ○Sent, no reply | — | — | — | Dec 19, 2025 | - |
| 12371054 | Allergic reaction concern | Solved | Low | Hollie Swift I | — |  Ignatius Cummerata | bopis | 1d 21h | ○Sent, no reply | — | — | — | Dec 11, 2025 | - | |
| 25901752 | Gift card balance question | Solved | Normal | Hollie Swift I | — | Ignatius Cummerata | — | 1d 17h | ●Responded | 4/5 | — | — | Dec 2, 2025 | - | |
| 87798577 | Influencer code not working | Solved | Normal | Hollie Swift I | — | Faith Hilll | Chat | loyalty | 4h | ○Sent, no reply | — | — | — | Nov 26, 2025 | - |
| 01947105 | Klarna / Afterpay split issue | Solved | Normal | Hollie Swift I | — | Yazmin Jast | samplesdamagedinfluencer | 1h | ●Responded | 5/5 | — | — | Nov 12, 2025 | - | |
| 41938483 | Allergic reaction concern | Closed | Normal | Hollie Swift I | — | Yazmin Jast | Social | appbopissamples | 1d 6h | ⊘Not fired | — | — | — | Oct 29, 2025 | Nov 2, 2025 |
| 51559342 | Allergic reaction concern | Closed | Low | Hollie Swift I | — | Steve O'Conner | Chat | refundappfragrance | 2d 9h | ⊘Not fired | — | — | — | Oct 23, 2025 | Nov 1, 2025 |
| 05775396 | Discount code not working | Solved | Normal | Hollie Swift I | — | Chaz Renner | — | 6h | ○Sent, no reply | — | — | — | Oct 15, 2025 | - | |
| 78229021 | Discount code not working | Solved | Low | Hollie Swift I | — |  Mr. Lonie Hudson | shipping | 3h | ○Sent, no reply | — | — | — | Oct 7, 2025 | - | |
| 43707232 | Cancel subscription / Auto-replenish | Solved | High | Hollie Swift I | — | Vilma Gusikowski | Social | — | 2d | ⊘Not fired | — | — | — | Sep 30, 2025 | - |
| 58382535 | Order arrived damaged | Closed | Urgent | Hollie Swift I | — | Ignatius Cummerata | Chat | — | 1h | ●Responded | 3/5 | — | — | Sep 29, 2025 | Oct 6, 2025 |
| 65334817 | Birthday gift not received | Solved | Normal | Hollie Swift I | — | Mr. Lonie Hudson | returns | 3h | ●Responded | 4/5 | — | — | Sep 27, 2025 | - | |
| 00161458 | App crashes at checkout | Open | High | Hollie Swift I | — | Mr. Lonie Hudson | — | - | —Skipped | — | — | — | Sep 17, 2025 | - | |
| 12863620 | App crashes at checkout | Closed | Urgent | Hollie Swift I | — | Oscar O'Hara | shade-matchdamagedfragrance | 6h | ○Sent, no reply | — | — | — | Sep 17, 2025 | Sep 22, 2025 | |
| 37508366 | Where is my order? | Solved | Normal | Hollie Swift I | — | Lily Raynor | loyaltyshade-match | 6h | ○Sent, no reply | — | — | — | Sep 10, 2025 | - | |
| 60050849 | Missing samples in order | Solved | Normal | Hollie Swift I | — |  Kip Schroeder IV | Social | — | 2h | ⊘Not fired | — | — | — | Sep 8, 2025 | - |
| 27935786 | Cancel subscription / Auto-replenish | Pending | Normal | Hollie Swift I | — | Mr. Eliza Gerhold IV | — | - | —Skipped | — | — | — | Sep 2, 2025 | - | |
| 52480010 | Wholesale order question | Solved | Urgent | Hollie Swift I | — | Lily Raynor | app | 7h | ●Responded | 9/11 | — | — | Aug 24, 2025 | - | |
| 94873754 | Lost package follow-up | Closed | Urgent | Hollie Swift I | — | Kaela Friesen | Chat | loyaltyreturns | 3d 6h | ●Responded | 1/5 | — | — | Aug 18, 2025 | Aug 28, 2025 |
| 12793305 | Cancel order request | Solved | Normal | Hollie Swift I | — | Tommy Kuvalis | wholesalesamplesapp | 8h | ●Responded | 10/11 | — | — | Aug 1, 2025 | - | |
| 82266760 | App login problem | Solved | Normal | Hollie Swift I | — | Mr. Eliza Gerhold IV | Chat | influencersamplesgift-card | 18h | ●Responded | 5/5 | — | — | Jul 11, 2025 | - |
| 27184901 | Price match request | Solved | Normal | Hollie Swift I | — |  Eula McKenzie | Chat | — | 6h | ○Sent, no reply | — | — | — | Jun 25, 2025 | - |