Damien Stehr
jerrod.schumm-beahan@gmail.com
Showing 1 - 43 of 43
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 42477711 | Order arrived damaged | Solved | Normal | Damien Stehr | — |  Katrina Johns | Chat | vip | 5h | ●Responded | 9/11 | — | — | May 10, 2026 | - |
| 49484391 | Store experience feedback | Pending | Low | Damien Stehr | — |  Kip Schroeder IV | Chat | wholesaleapp | - | —Skipped | — | — | — | May 7, 2026 | - |
| 37937829 | Return after 30-day window | Pending | Normal | Damien Stehr | — |  Ignatius Cummerata | Phone | returnsrefundshipping | - | —Skipped | — | — | — | Apr 28, 2026 | - |
| 14191448 | Foundation match help | Closed | High | Damien Stehr | — |  Oscar O'Hara | gift-card | 11h | ○Sent, no reply | — | — | — | Apr 26, 2026 | May 1, 2026 | |
| 12554204 | Insider tier issue | Pending | High | Damien Stehr | — |  Tommy Kuvalis | Chat | — | - | —Skipped | — | — | — | Apr 22, 2026 | - |
| 66142959 | Store experience feedback | Solved | Normal | Damien Stehr | — | Ignatius Cummerata | gift-cardwholesaleshipping | 17h | ○Sent, no reply | — | — | — | Apr 15, 2026 | - | |
| 62463075 | Address change after shipping | Solved | Normal | Damien Stehr | — |  Julie Hodkiewicz | Phone | loyalty | 2d 18h | ○Sent, no reply | — | — | — | Apr 13, 2026 | - |
| 59656679 | Foundation match help | Solved | Normal | Damien Stehr | — |  Amely Pacocha | — | 19h | ●Responded | 4/5 | — | — | Apr 13, 2026 | - | |
| 50205330 | BOPIS order cancelled at store | Solved | Normal | Damien Stehr | — |  Chaz Renner | Chat | — | 11h | ●Responded | 5/5 | — | — | Mar 28, 2026 | - |
| 67815322 | Allergic reaction concern | Pending | Normal | Damien Stehr | — |  Dr. Mandy McLaughlin | — | - | —Skipped | — | — | — | Mar 20, 2026 | - | |
| 23422123 | Price match request | Solved | Normal | Damien Stehr | — | Kip Schroeder IV | Chat | gift-cardwholesalebopis | 1h | ○Sent, no reply | — | — | — | Mar 19, 2026 | - |
| 53099998 | Where is my order? | Solved | Normal | Damien Stehr | — | Chaz Renner | — | 2h | ○Sent, no reply | — | — | — | Mar 10, 2026 | - | |
| 49618487 | Cancel order request | Solved | Normal | Damien Stehr | — | Amely Pacocha | samplesvipbopis | 6h | ●Responded | 10/11 | — | — | Feb 24, 2026 | - | |
| 96678729 | Lost package follow-up | Solved | High | Damien Stehr | — | Tommy Kuvalis | samplesfragranceshipping | 3h | ○Sent, no reply | — | — | — | Feb 21, 2026 | - | |
| 46290125 | Cancel subscription / Auto-replenish | Solved | Low | Damien Stehr | — |  Lily Raynor | Chat | sampleswholesalegift-card | 1h | ○Sent, no reply | — | — | — | Feb 8, 2026 | - |
| 62864973 | BOPIS order cancelled at store | Closed | High | Damien Stehr | — |  Yazmin Jast | Chat | samplesloyalty | 1h | ○Sent, no reply | — | — | — | Feb 8, 2026 | Feb 13, 2026 |
| 63969830 | Allergic reaction concern | Open | High | Damien Stehr | — |  Miss Amber Hintz Sr. | Chat | shade-matchvip | - | —Skipped | — | — | — | Jan 25, 2026 | - |
| 40074695 | Influencer code not working | Solved | Low | Damien Stehr | — |  Jacklyn Dare | — | 5h | ○Sent, no reply | — | — | — | Jan 2, 2026 | - | |
| 74302962 | Discount code not working | Solved | Normal | Damien Stehr | — | Amely Pacocha | Chat | vipwholesaleshade-match | 6h | ●Responded | 5/5 | — | — | Dec 25, 2025 | - |
| 61755243 | Shipping cost question | Solved | Normal | Damien Stehr | — |  Mr. Skyla Trantow | — | 1d | ●Responded | 2/5 | — | — | Dec 22, 2025 | - | |
| 72443753 | App crashes at checkout | Closed | Normal | Damien Stehr | — | Chaz Renner | Social | vip | 7h | ⊘Not fired | — | — | — | Dec 19, 2025 | Dec 25, 2025 |
| 43669149 | Klarna / Afterpay split issue | Solved | Normal | Damien Stehr | — |  Faith Hilll | — | 2h | ○Sent, no reply | — | — | — | Nov 29, 2025 | - | |
| 65267521 | Address change after shipping | Closed | Low | Damien Stehr | — | Chaz Renner | Phone | samplesinfluencer | 3h | ○Sent, no reply | — | — | — | Nov 25, 2025 | Nov 27, 2025 |
| 29383590 | Question about product ingredients | Solved | Normal | Damien Stehr | — |  Eula McKenzie | — | 15h | ●Responded | 9/11 | — | — | Nov 22, 2025 | - | |
| 85221681 | Question about product ingredients | Closed | Normal | Damien Stehr | — |  Mr. Cade Senger | vip | 14h | ○Sent, no reply | — | — | — | Nov 6, 2025 | Nov 10, 2025 | |
| 66086359 | BOPIS order cancelled at store | Solved | High | Damien Stehr | — |  Garth Dooley | — | 4h | ●Responded | 4/5 | — | — | Nov 5, 2025 | - | |
| 88143436 | Restock alert for backorder | Solved | Low | Damien Stehr | — |  Darryl Jacobi | Phone | returnsinfluencer | 3h | ○Sent, no reply | — | — | — | Oct 24, 2025 | - |
| 43871064 | Discount code not working | Closed | Urgent | Damien Stehr | — | Miss Amber Hintz Sr. | Chat | gift-card | 1d 7h | ○Sent, no reply | — | — | — | Oct 21, 2025 | Oct 23, 2025 |
| 68257294 | App login problem | Solved | Low | Damien Stehr | — | Tommy Kuvalis | loyaltydamaged | 5h | ⊘Not fired | — | — | — | Oct 1, 2025 | - | |
| 71297533 | Loyalty points not posting | Solved | Low | Damien Stehr | — | Kip Schroeder IV | Chat | loyaltyshade-match | 1d 11h | ○Sent, no reply | — | — | — | Oct 1, 2025 | - |
| 37152702 | Missing samples in order | Solved | Normal | Damien Stehr | — | Mr. Cade Senger | Chat | fragrancerefundgift-card | 3h | ○Sent, no reply | — | — | — | Sep 16, 2025 | - |
| 05463490 | Question about product ingredients | Solved | Low | Damien Stehr | — | Julie Hodkiewicz | fragranceloyaltysamples | 2h | ○Sent, no reply | — | — | — | Sep 10, 2025 | - | |
| 49517722 | Shipping cost question | Closed | Low | Damien Stehr | — | Yazmin Jast | fragrancereturns | 19h | ●Responded | 5/5 | — | — | Sep 8, 2025 | Sep 15, 2025 | |
| 92099582 | Cancel order request | Closed | Low | Damien Stehr | — | Amely Pacocha | Chat | — | 5h | ○Sent, no reply | — | — | — | Aug 15, 2025 | Aug 22, 2025 |
| 52843790 | Return after 30-day window | Closed | Normal | Damien Stehr | — | Faith Hilll | — | 1d 21h | ⊘Not fired | — | — | — | Aug 14, 2025 | Aug 23, 2025 | |
| 69382491 | Store experience feedback | Solved | Normal | Damien Stehr | — | Mr. Skyla Trantow | Chat | fragrancevip | 9h | ○Sent, no reply | — | — | — | Aug 7, 2025 | - |
| 85376518 | Refund not received | Closed | Normal | Damien Stehr | — | Lily Raynor | Chat | refundappsamples | 11h | ●Responded | 4/5 | — | — | Aug 4, 2025 | Aug 9, 2025 |
| 38747379 | Question about product ingredients | Open | Low | Damien Stehr | — | Jacklyn Dare | Chat | returnsinfluencerbopis | - | —Skipped | — | — | — | Jul 16, 2025 | - |
| 02061897 | Missing items in shipment | Closed | Normal | Damien Stehr | — | Jacklyn Dare | Chat | samplesrefundloyalty | 11h | ○Sent, no reply | — | — | — | Jul 12, 2025 | Jul 16, 2025 |
| 87790697 | Missing samples in order | Solved | Normal | Damien Stehr | — | Kip Schroeder IV | damaged | 1h | ○Sent, no reply | — | — | — | Jul 4, 2025 | - | |
| 34192607 | Wholesale order question | Closed | Normal | Damien Stehr | — |  Steve O'Conner | samplesbopis | 2d 18h | ○Sent, no reply | — | — | — | Jul 3, 2025 | Jul 7, 2025 | |
| 11587437 | Influencer code not working | Closed | High | Damien Stehr | — | Ignatius Cummerata | Phone | — | 2h | ○Sent, no reply | — | — | — | Jun 3, 2025 | Jun 6, 2025 |
| 84141194 | Insider tier issue | Closed | Normal | Damien Stehr | — | Yazmin Jast | fragrancevip | 9d 7h | ○Sent, no reply | — | — | — | May 26, 2025 | Jun 5, 2025 |