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CustomersGertrude Larson

Gertrude Larson

andres58@gmail.com
Tickets39Responses10
Showing 1 - 39 of 39
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Channel
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Survey state
Response
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Created
Closed
42102284Wholesale order questionClosedNormalGertrude Larson—Chaz RennerChat
bopis
21h●Responded3/5——May 5, 2026May 9, 2026
35780183Store experience feedbackClosedLowGertrude Larson—Mr. Skyla TrantowEmail—21h○Sent, no reply———Apr 29, 2026May 2, 2026
12578450Wholesale order questionSolvedHighGertrude Larson—Mr. Eliza Gerhold IVEmail
fragrance
22h⊘Not fired———Apr 18, 2026-
77380402Klarna / Afterpay split issueClosedLowGertrude Larson—Ignatius CummerataEmail
shippingbopissamples
2h○Sent, no reply———Apr 17, 2026Apr 24, 2026
36242491Price match requestPendingHighGertrude Larson—Lily RaynorChat
influencergift-card
-—Skipped———Apr 14, 2026-
48800688Refund not receivedSolvedNormalGertrude Larson—Kip Schroeder IVChat
appbopis
1d 23h●Responded4/5——Apr 10, 2026-
71793665Wrong shade sentClosedNormalGertrude Larson—Eula McKenzieChat—3h○Sent, no reply———Apr 1, 2026Apr 3, 2026
27284314Order arrived damagedSolvedNormalGertrude Larson—Mr. Cade SengerChat
samples
5h●Responded5/5——Mar 2, 2026-
97283049Pro discount enrollmentSolvedNormalGertrude Larson—Kip Schroeder IVEmail
appfragrance
1h⊘Not fired———Feb 20, 2026-
49616032Birthday gift not receivedSolvedNormalGertrude Larson—Lily RaynorChat
vipshade-matchsamples
2d○Sent, no reply———Feb 18, 2026-
44119360Cancel subscription / Auto-replenishSolvedHighGertrude Larson—Faith HilllEmail—2h○Sent, no reply———Jan 24, 2026-
80045756Restock alert for backorderOpenNormalGertrude Larson—Mr. Cade SengerChat—-—Skipped———Jan 24, 2026-
27559689Restock alert for backorderClosedNormalGertrude Larson—Darryl JacobiPhone—6h○Sent, no reply———Jan 13, 2026Jan 16, 2026
41279935Missing items in shipmentClosedNormalGertrude Larson—Steve O'ConnerEmail
gift-card
3h○Sent, no reply———Dec 31, 2025Jan 5, 2026
29486110Refund not receivedClosedLowGertrude Larson—Tommy KuvalisSocial
gift-cardreturns
11h⊘Not fired———Dec 12, 2025Dec 18, 2025
57350528Foundation match helpClosedLowGertrude Larson—Mr. Cade SengerEmail—4h○Sent, no reply———Dec 11, 2025Dec 15, 2025
08879033Birthday gift not receivedSolvedNormalGertrude Larson—Chaz RennerEmail
damagedrefundwholesale
9h○Sent, no reply———Dec 7, 2025-
59773009App login problemSolvedUrgentGertrude Larson—Mr. Eliza Gerhold IVChat—22h⊘Not fired———Dec 2, 2025-
71123074Missing items in shipmentSolvedNormalGertrude Larson—Amely PacochaPhone
fragrance
2h○Sent, no reply———Nov 30, 2025-
63133483Influencer code not workingPendingNormalGertrude Larson—Tommy KuvalisSocial—-—Skipped———Nov 24, 2025-
43546382Missing samples in orderPendingNormalGertrude Larson—Dr. Mandy McLaughlinChat—-—Skipped———Nov 18, 2025-
01329287Address change after shippingSolvedUrgentGertrude Larson—Mr. Cade SengerPhone
loyaltywholesale
1h○Sent, no reply———Nov 12, 2025-
83054638Influencer code not workingPendingLowGertrude Larson—Steve O'ConnerChat
appfragrance
-—Skipped———Nov 7, 2025-
24985107Where is my order?SolvedNormalGertrude Larson—Mr. Cade SengerEmail
app
5h●Responded7/11——Nov 1, 2025-
03903459BOPIS pickup not readyClosedLowGertrude Larson—Katrina JohnsEmail—11h●Responded10/11——Oct 30, 2025Nov 3, 2025
76644622Return after 30-day windowClosedHighGertrude Larson—Yazmin JastEmail
bopis
15h○Sent, no reply———Oct 24, 2025Oct 28, 2025
26350523Address change after shippingSolvedNormalGertrude Larson—Vilma GusikowskiEmail
gift-cardreturnswholesale
2d 5h○Sent, no reply———Oct 17, 2025-
50420614Pro discount enrollmentPendingHighGertrude Larson—Garth DooleyChat
loyalty
-—Skipped———Oct 9, 2025-
89374840Wrong shade sentSolvedLowGertrude Larson—Mr. Eliza Gerhold IVChat
influencervipwholesale
21h●Responded3/5——Oct 8, 2025-
19229077Return after 30-day windowSolvedNormalGertrude Larson—Faith HilllEmail
fragrance
5h○Sent, no reply———Oct 4, 2025-
02435172Restock alert for backorderSolvedNormalGertrude Larson—Dr. Mandy McLaughlinChat
sampleswholesaleinfluencer
3d 12h○Sent, no reply———Sep 19, 2025-
54652789Birthday gift not receivedSolvedHighGertrude Larson—Kip Schroeder IVEmail
refundshippinginfluencer
1d○Sent, no reply———Sep 13, 2025-
74493059Loyalty points not postingSolvedNormalGertrude Larson—Darryl JacobiEmail
influencerfragrance
8d 20h●Responded1/5——Sep 11, 2025-
36429300Wrong shade sentClosedNormalGertrude Larson—Darryl JacobiEmail
appreturns
9h⊘Not fired———Sep 9, 2025Sep 13, 2025
67206112Influencer code not workingSolvedNormalGertrude Larson—Tommy KuvalisEmail
fragrancesamples
7h●Responded1/5——Aug 7, 2025-
31085288App crashes at checkoutSolvedNormalGertrude Larson—Faith HilllChat
bopisgift-cardinfluencer
1d●Responded5/5——Aug 2, 2025-
53394928Order arrived damagedSolvedLowGertrude Larson—Vilma GusikowskiEmail
apprefunddamaged
14h○Sent, no reply———Jul 29, 2025-
02991175Store experience feedbackClosedLowGertrude Larson—Katrina JohnsPhone—1d 6h●Responded4/5——Jul 6, 2025Jul 12, 2025
05548911Allergic reaction concernSolvedNormalGertrude Larson—Mr. Cade SengerEmail
influencerwholesale
4h○Sent, no reply———Jun 13, 2025-
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Properties

Customer
Name
Gertrude Larson
Email
andres58@gmail.com
Loyalty tier
Insider
Company
—
Skin type
—
Loyalty points
13,612
Lifetime spend
706
Last purchase
Mar 10, 2026
Skin tone
rich
Foundation shade
—
Skin concerns
uneven-texture
Allergies / restrictions
—
Favorite brands
Drunk Elephant
YTD spend
159
App installed
Yes
App last opened
Apr 17, 2026
Email subscribed
—
Marketing segment
active
Last purchase amount
—
Total orders
2
Preferred category
skincare
Tickets
Tickets
39
Last seen
May 5, 2026
Responses
Avg rating
4.30