Breana Shields
fiona30@gmail.com
Showing 1 - 12 of 12
Rating | Comment | Ticket | Customer | Team member | Responded |
|---|---|---|---|---|---|
| 5/5 | The chat agent walked me through how to layer my new actives without irritation. Above and beyond. | 60190066Item authenticity concern | Breana Shields |  Kip Schroeder IV | May 15, 2026, 1:14 PM |
| 10/11 | The brand range alone makes it worth it. Service makes it lifelong. | 94316774Loyalty points not posting | Breana Shields |  Faith Hilll | May 1, 2026, 6:38 AM |
| 4/5 | Order arrived fine, agent was helpful when one product was missing. | 08595391Where is my order? | Breana Shields |  Oscar O'Hara | Apr 1, 2026, 9:46 AM |
| 10/11 | Big fan. Their customer service has saved me more than once. | 05207646Item authenticity concern | Breana Shields |  Mr. Eliza Gerhold IV | Mar 17, 2026, 10:48 AM |
| 3/5 | Fine. The agent was friendly but seemed unsure of the answer. | 83572464Birthday gift not received | Breana Shields |  Dr. Mandy McLaughlin | Mar 2, 2026, 8:54 AM |
| 2/5 | Three chats, no resolution. The fourth agent finally helped. | 41485788Foundation match help | Breana Shields |  Lily Raynor | Feb 27, 2026, 3:18 AM |
| 4/5 | Pretty good. Sara was nice, the system glitched once but she powered through. | 74067124Wholesale order question | Breana Shields | Oscar O'Hara | Feb 12, 2026, 9:08 AM |
| 3/5 | Helpful agent, but the underlying app issue still hasn't been fixed. | 11340213Refund not received | Breana Shields | Dr. Mandy McLaughlin | Jan 10, 2026, 10:00 PM |
| 5/5 | Helped me redeem a gift card that wasn't scanning. Sorted in one chat. | 82439653Wholesale order question | Breana Shields |  Steve O'Conner | Jan 5, 2026, 1:33 PM |
| 4/5 | Solved my return, just needed a couple of follow-ups to get there. | 43686419Allergic reaction concern | Breana Shields |  Julie Hodkiewicz | Oct 9, 2025, 12:47 PM |
| 4/5 | Great overall, just took a bit longer than I expected on chat. | 11657188Cancel subscription / Auto-replenish | Breana Shields |  Mr. Lonie Hudson | Aug 6, 2025, 9:24 AM |
| 2/5 | Not great. The product arrived broken, replacement also broken. | 33190050Item authenticity concern | Breana Shields |  Kaela Friesen | Jun 15, 2025, 7:00 AM |