Ramon Feeney
warren54@hotmail.com
Showing 1 - 15 of 15
Rating | Comment | Ticket | Customer | Team member | Responded |
|---|---|---|---|---|---|
| 7/11 | I shop here for some categories, not others. | 32518617Refund not received | May 1, 2026, 4:04 AM | ||
| 5/5 | Amazing service! Sara helped me find the perfect foundation match over chat. | 91661138Gift card balance question | Apr 5, 2026, 9:01 AM | ||
| 5/5 | The Beauty Advisor on chat was so knowledgeable, helped me build a full skincare routine for sensitive skin. | 08328320Price match request | Mar 31, 2026, 4:28 AM | ||
| 5/5 | Two clicks and my Insider tier was restored. Zero friction. | 01999242Cancel order request | Mar 23, 2026, 7:27 AM | ||
| 4/11 | Lost loyalty points in a migration. Never got them back. Done. | 25783876App crashes at checkout | Feb 28, 2026, 12:46 PM | ||
| 3/5 | Helpful agent, but the underlying app issue still hasn't been fixed. | 44995954Missing items in shipment | Feb 21, 2026, 6:49 AM | ||
| 4/5 | Good service. Wish I'd been told upfront that my shade was on backorder. | 75963902Cancel order request | Feb 14, 2026, 2:25 AM | ||
| 4/5 | Good support, just the points didn't post automatically — had to ask. | 31928940Discount code not working | Feb 8, 2026, 9:49 PM | ||
| 5/5 | The app guided me to the right products without being pushy. | 50641650Shipping cost question | Feb 8, 2026, 4:23 PM | ||
| 9/11 | The brand range alone makes it worth it. Service makes it lifelong. | 85232441Return after 30-day window | Feb 3, 2026, 2:13 AM | ||
| 3/5 | Resolved but only after I escalated. Should not have taken that long. | 88698120Wholesale order question | Jan 15, 2026, 5:13 PM | ||
| 4/5 | Resolved the issue. Wish the agent had offered a discount on the next order given the hassle. | 79861763Address change after shipping | Dec 19, 2025, 4:07 AM | ||
| 5/5 | Resolved the discount code issue and added bonus points for the trouble. 10/10. | 54685745App crashes at checkout | Nov 15, 2025, 2:20 PM | ||
| 3/5 | Better samples program — let me actually pick what I want to try. | 10912781Store experience feedback | Aug 1, 2025, 3:01 AM | ||
| 4/5 | Got my issue handled. Slightly long wait but the agent more than made up for it. | 01522396Influencer code not working | Jun 10, 2025, 9:09 AM |