Ramon Feeney
warren54@hotmail.com
Showing 1 - 50 of 50
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 44968665 | Store experience feedback | Solved | High | — | loyaltyfragrancegift-card | 4h | ○Sent, no reply | — | — | — | May 19, 2026 | - | |||
| 57809246 | Discount code not working | Closed | Normal | — | refund | 5h | ○Sent, no reply | — | — | — | May 14, 2026 | May 19, 2026 | |||
| 32518617 | Refund not received | Solved | Normal | — | shade-matchvip | 1d 13h | ●Responded | 7/11 | — | — | Apr 29, 2026 | - | |||
| 30916198 | Return after 30-day window | Solved | Low | — | — | 20h | ○Sent, no reply | — | — | — | Apr 8, 2026 | - | |||
| 91661138 | Gift card balance question | Closed | Low | — | Chat | — | 3h | ●Responded | 5/5 | — | — | Apr 3, 2026 | Apr 9, 2026 | ||
| 30447437 | BOPIS pickup not ready | Solved | Normal | — | loyalty | 5d 1h | ○Sent, no reply | — | — | — | Apr 1, 2026 | - | |||
| 08328320 | Price match request | Solved | Normal | — | bopisdamagedloyalty | 6h | ●Responded | 5/5 | — | — | Mar 30, 2026 | - | |||
| 01999242 | Cancel order request | Solved | Normal | — | Chat | app | 1d | ●Responded | 5/5 | — | — | Mar 20, 2026 | - | ||
| 85600369 | Lost package follow-up | Solved | Low | — | damagedreturns | 2h | ○Sent, no reply | — | — | — | Feb 26, 2026 | - | |||
| 25783876 | App crashes at checkout | Solved | Normal | — | Chat | — | 17h | ●Responded | 4/11 | — | — | Feb 26, 2026 | - | ||
| 07993671 | Birthday gift not received | Solved | High | — | Chat | fragranceloyaltydamaged | 6h | ○Sent, no reply | — | — | — | Feb 19, 2026 | - | ||
| 44995954 | Missing items in shipment | Solved | Normal | — | Chat | — | 3d 4h | ●Responded | 3/5 | — | — | Feb 16, 2026 | - | ||
| 25769522 | Missing items in shipment | Pending | Low | — | Chat | — | - | —Skipped | — | — | — | Feb 14, 2026 | - | ||
| 75963902 | Cancel order request | Closed | Normal | — | — | 6h | ●Responded | 4/5 | — | — | Feb 13, 2026 | Feb 14, 2026 | |||
| 50641650 | Shipping cost question | Solved | Normal | — | Chat | loyaltysamplesdamaged | 2h | ●Responded | 5/5 | — | — | Feb 7, 2026 | - | ||
| 31928940 | Discount code not working | Solved | Urgent | — | Chat | vip | 3h | ●Responded | 4/5 | — | — | Feb 7, 2026 | - | ||
| 04531728 | Cancel order request | Open | Normal | — | Chat | influencervipgift-card | - | —Skipped | — | — | — | Feb 6, 2026 | - | ||
| 43385078 | Missing items in shipment | Closed | Low | — | bopis | 6h | ⊘Not fired | — | — | — | Feb 5, 2026 | Feb 8, 2026 | |||
| 85232441 | Return after 30-day window | Solved | Low | — | Chat | shippingapprefund | 1d 23h | ●Responded | 9/11 | — | — | Jan 30, 2026 | - | ||
| 19272355 | Return after 30-day window | Open | Normal | — | Phone | — | - | —Skipped | — | — | — | Jan 29, 2026 | - | ||
| 73903203 | Store experience feedback | Closed | Normal | — | viprefund | 23h | ⊘Not fired | — | — | — | Jan 27, 2026 | Jan 30, 2026 | |||
| 88698120 | Wholesale order question | Solved | Normal | — | appdamaged | 3d | ●Responded | 3/5 | — | — | Jan 11, 2026 | - | |||
| 76447062 | App login problem | Solved | Normal | — | vip | 4h | ○Sent, no reply | — | — | — | Dec 29, 2025 | - | |||
| 49107563 | Wholesale order question | Solved | Normal | — | loyalty | 2h | ⊘Not fired | — | — | — | Dec 29, 2025 | - | |||
| 42792979 | Wholesale order question | Solved | Normal | — | Phone | shade-match | 2h | ○Sent, no reply | — | — | — | Dec 24, 2025 | - | ||
| 72908520 | Address change after shipping | Solved | Low | — | Social | wholesale | 4h | ⊘Not fired | — | — | — | Dec 19, 2025 | - | ||
| 79861763 | Address change after shipping | Closed | Normal | — | — | 1h | ●Responded | 4/5 | — | — | Dec 18, 2025 | Dec 22, 2025 | |||
| 25745754 | Lost package follow-up | Solved | Urgent | — | Chat | fragrancereturns | 4h | ○Sent, no reply | — | — | — | Dec 10, 2025 | - | ||
| 19632575 | Foundation match help | Solved | Normal | — | influencergift-cardbopis | 8d 1h | ○Sent, no reply | — | — | — | Dec 1, 2025 | - | |||
| 54685745 | App crashes at checkout | Closed | Urgent | — | — | 8h | ●Responded | 5/5 | — | — | Nov 13, 2025 | Nov 17, 2025 | |||
| 33040680 | Lost package follow-up | Solved | Normal | — | influencer | 6d 12h | ○Sent, no reply | — | — | — | Nov 7, 2025 | - | |||
| 13455525 | Refund not received | Solved | Normal | — | loyalty | 4h | ⊘Not fired | — | — | — | Sep 28, 2025 | - | |||
| 42896785 | Allergic reaction concern | Solved | Low | — | Social | returnsloyalty | 8h | ⊘Not fired | — | — | — | Sep 27, 2025 | - | ||
| 50540675 | Return after 30-day window | Solved | Normal | — | Chat | — | 5h | ○Sent, no reply | — | — | — | Sep 26, 2025 | - | ||
| 78059344 | Order arrived damaged | Closed | Normal | — | Chat | returnsrefund | 1h | ○Sent, no reply | — | — | — | Sep 19, 2025 | Sep 26, 2025 | ||
| 11396341 | BOPIS pickup not ready | Solved | Normal | — | refundloyalty | 8h | ○Sent, no reply | — | — | — | Sep 10, 2025 | - | |||
| 94082867 | App crashes at checkout | Solved | Normal | — | Chat | gift-cardwholesalereturns | 16h | ○Sent, no reply | — | — | — | Aug 22, 2025 | - | ||
| 75094212 | Birthday gift not received | Closed | Normal | — | Chat | influencershippingsamples | 6h | ○Sent, no reply | — | — | — | Aug 21, 2025 | Aug 26, 2025 | ||
| 50562267 | Wholesale order question | Pending | Normal | — | Chat | damagedrefundbopis | - | —Skipped | — | — | — | Aug 20, 2025 | - | ||
| 04795646 | Return after 30-day window | Solved | Low | — | — | 6h | ○Sent, no reply | — | — | — | Aug 14, 2025 | - | |||
| 10912781 | Store experience feedback | Solved | Low | — | Chat | bopisfragrance | 20h | ●Responded | 3/5 | — | — | Jul 29, 2025 | - | ||
| 46229012 | Klarna / Afterpay split issue | Solved | Urgent | — | Social | returns | 1h | ⊘Not fired | — | — | — | Jul 25, 2025 | - | ||
| 39666697 | BOPIS order cancelled at store | Solved | High | — | Chat | vip | 1d 10h | ○Sent, no reply | — | — | — | Jul 24, 2025 | - | ||
| 42285444 | Wholesale order question | Solved | Low | — | Social | samples | 4h | ⊘Not fired | — | — | — | Jul 22, 2025 | - | ||
| 68093851 | Allergic reaction concern | Closed | Normal | — | Chat | fragrancegift-cardvip | 22h | ⊘Not fired | — | — | — | Jul 14, 2025 | Jul 17, 2025 | ||
| 46529660 | Shipping cost question | Solved | Normal | — | samplesbopis | 5h | ○Sent, no reply | — | — | — | Jul 14, 2025 | - | |||
| 34979908 | App crashes at checkout | Open | Normal | — | appwholesale | - | —Skipped | — | — | — | Jun 20, 2025 | - | |||
| 10421620 | Price match request | Solved | Normal | — | Chat | shippingfragrancegift-card | 11h | ⊘Not fired | — | — | — | Jun 20, 2025 | - | ||
| 26717055 | Missing samples in order | Solved | Normal | — | shade-match | 14h | ○Sent, no reply | — | — | — | Jun 12, 2025 | - | |||
| 79443456 | Cancel subscription / Auto-replenish | Open | Normal | — | influencer | - | —Skipped | — | — | — | Jun 7, 2025 | - |