Faith Douglas
christian34@yahoo.com
Showing 1 - 13 of 13
Rating | Comment | Ticket | Customer | Team member | Responded |
|---|---|---|---|---|---|
| 4/5 | Smooth chat. Just had to scroll to find the right help article first. | 48079585Missing samples in order | Faith Douglas |  Julie Hodkiewicz | May 20, 2026, 3:50 PM |
| 4/5 | Good experience. The Beauty Advisor was knowledgeable but I had to wait 10 minutes. | 15543852Store experience feedback | Faith Douglas |  Steve O'Conner | Apr 12, 2026, 3:15 PM |
| 5/5 | The app guided me to the right products without being pushy. | 80269339Store experience feedback | Faith Douglas |  Miss Amber Hintz Sr. | Mar 23, 2026, 10:25 PM |
| 5/5 | Got my missing samples shipped out the same day. Thank you! | 31807923Foundation match help | Faith Douglas |  Yazmin Jast | Jan 31, 2026, 12:13 PM |
| 9/11 | Love everything about it. The Insider program is genuinely valuable. | 89585074App login problem | Faith Douglas |  Mr. Lonie Hudson | Jan 15, 2026, 11:28 AM |
| 5/5 | Tapped through the app and had my replacement on the way in 30 seconds. | 38321414Missing items in shipment | Faith Douglas |  Ignatius Cummerata | Jan 9, 2026, 12:40 PM |
| 3/5 | Make the chat agents actually empowered to make refund decisions. | 56551762Loyalty points not posting | Faith Douglas |  Lily Raynor | Jan 2, 2026, 1:11 PM |
| 4/5 | Add more clean / fragrance-free filters. | 64421108Allergic reaction concern | Faith Douglas |  Mr. Eliza Gerhold IV | Jan 2, 2026, 6:07 AM |
| 10/11 | Already referred three friends. They all love it too. | 07094191Refund not received | Faith Douglas |  Chaz Renner | Dec 20, 2025, 5:33 AM |
| 10/11 | The selection, the service, the app — all top tier. | 28580819Address change after shipping | Faith Douglas |  Amely Pacocha | Nov 12, 2025, 3:08 PM |
| 5/5 | Quick, kind, and they actually solved my problem on the first message. | 32600342Influencer code not working | Faith Douglas |  Kaela Friesen | Aug 30, 2025, 12:35 PM |
| 7/11 | The Insider program is okay. Not as good as some competitors. | 47310250Insider tier issue | Faith Douglas |  Vilma Gusikowski | Jul 5, 2025, 6:42 AM |
| 3/5 | Took two days of back-and-forth to get a return label. | 76183357Missing items in shipment | Faith Douglas | Julie Hodkiewicz | Jun 12, 2025, 8:58 PM |