Faith Douglas
christian34@yahoo.com
Showing 1 - 48 of 48
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 48079585 | Missing samples in order | Solved | Normal | Faith Douglas | — |  Julie Hodkiewicz | refundfragrance | 1d 8h | ●Responded | 4/5 | — | — | May 18, 2026 | - | |
| 27528126 | Birthday gift not received | Closed | Normal | Faith Douglas | — |  Dr. Mandy McLaughlin | Chat | influencershipping | 7h | ○Sent, no reply | — | — | — | May 14, 2026 | May 19, 2026 |
| 37669159 | Allergic reaction concern | Closed | Normal | Faith Douglas | — |  Jacklyn Dare | shippinggift-card | 4h | ○Sent, no reply | — | — | — | May 8, 2026 | May 12, 2026 | |
| 71861769 | Wrong shade sent | Pending | Normal | Faith Douglas | — |  Darryl Jacobi | Chat | app | - | —Skipped | — | — | — | Apr 17, 2026 | - |
| 71283376 | Address change after shipping | Solved | High | Faith Douglas | — |  Miss Amber Hintz Sr. | wholesalerefundsamples | 1h | ○Sent, no reply | — | — | — | Apr 10, 2026 | - | |
| 15543852 | Store experience feedback | Closed | Normal | Faith Douglas | — |  Steve O'Conner | Chat | samplesreturnswholesale | 1d 1h | ●Responded | 4/5 | — | — | Apr 10, 2026 | Apr 14, 2026 |
| 95997205 | Missing items in shipment | Closed | Normal | Faith Douglas | — | Dr. Mandy McLaughlin | Chat | gift-card | 4h | ⊘Not fired | — | — | — | Apr 7, 2026 | Apr 10, 2026 |
| 78874175 | Influencer code not working | Pending | Normal | Faith Douglas | — | Julie Hodkiewicz | gift-carddamagedfragrance | - | —Skipped | — | — | — | Apr 1, 2026 | - | |
| 03339319 | Address change after shipping | Pending | Normal | Faith Douglas | — |  Kip Schroeder IV | shipping | - | —Skipped | — | — | — | Mar 30, 2026 | - | |
| 26566079 | Gift card balance question | Open | Normal | Faith Douglas | — |  Mr. Skyla Trantow | influencer | - | —Skipped | — | — | — | Mar 26, 2026 | - | |
| 80269339 | Store experience feedback | Solved | Normal | Faith Douglas | — | Miss Amber Hintz Sr. | samplesshippingrefund | 5h | ●Responded | 5/5 | — | — | Mar 23, 2026 | - | |
| 98714021 | Wholesale order question | Solved | Normal | Faith Douglas | — | Dr. Mandy McLaughlin | appgift-card | 4h | ○Sent, no reply | — | — | — | Mar 16, 2026 | - | |
| 61937357 | Gift card balance question | Solved | Urgent | Faith Douglas | — |  Lily Raynor | vip | 3h | ⊘Not fired | — | — | — | Mar 3, 2026 | - | |
| 43438572 | Discount code not working | Open | Normal | Faith Douglas | — |  Chaz Renner | Chat | returnsshade-match | - | —Skipped | — | — | — | Mar 2, 2026 | - |
| 31807923 | Foundation match help | Closed | High | Faith Douglas | — |  Yazmin Jast | vipshippinggift-card | 2h | ●Responded | 5/5 | — | — | Jan 29, 2026 | Feb 5, 2026 | |
| 55155454 | Where is my order? | Solved | High | Faith Douglas | — |  Leonard Waters-Howell | Phone | app | 2d 12h | ○Sent, no reply | — | — | — | Jan 23, 2026 | - |
| 89585074 | App login problem | Solved | Low | Faith Douglas | — |  Mr. Lonie Hudson | — | 19h | ●Responded | 9/11 | — | — | Jan 14, 2026 | - | |
| 38321414 | Missing items in shipment | Closed | Normal | Faith Douglas | — |  Ignatius Cummerata | Chat | — | 19h | ●Responded | 5/5 | — | — | Jan 8, 2026 | Jan 11, 2026 |
| 11345592 | Gift card balance question | Solved | Normal | Faith Douglas | — | Ignatius Cummerata | wholesaleapp | 4h | ○Sent, no reply | — | — | — | Jan 8, 2026 | - | |
| 64421108 | Allergic reaction concern | Closed | Normal | Faith Douglas | — |  Mr. Eliza Gerhold IV | Chat | — | 3h | ●Responded | 4/5 | — | — | Jan 1, 2026 | Jan 6, 2026 |
| 56551762 | Loyalty points not posting | Solved | Normal | Faith Douglas | — | Lily Raynor | shippingfragrancewholesale | 3h | ●Responded | 3/5 | — | — | Jan 1, 2026 | - | |
| 16686651 | Return after 30-day window | Open | Normal | Faith Douglas | — | Darryl Jacobi | wholesale | - | —Skipped | — | — | — | Dec 29, 2025 | - | |
| 74178396 | Pro discount enrollment | Pending | Normal | Faith Douglas | — | Darryl Jacobi | Phone | app | - | —Skipped | — | — | — | Dec 23, 2025 | - |
| 07094191 | Refund not received | Solved | High | Faith Douglas | — | Chaz Renner | Phone | influencerrefundsamples | 4h | ●Responded | 10/11 | — | — | Dec 18, 2025 | - |
| 53470021 | Wholesale order question | Solved | Normal | Faith Douglas | — | Julie Hodkiewicz | Phone | vip | 3h | ⊘Not fired | — | — | — | Dec 13, 2025 | - |
| 44934509 | Order arrived damaged | Solved | High | Faith Douglas | — | Chaz Renner | Chat | vip | 9h | ⊘Not fired | — | — | — | Nov 24, 2025 | - |
| 02810425 | Store experience feedback | Solved | Normal | Faith Douglas | — | Jacklyn Dare | Social | loyaltyappinfluencer | 3h | ⊘Not fired | — | — | — | Nov 18, 2025 | - |
| 20811733 | Where is my order? | Solved | Normal | Faith Douglas | — |  Katrina Johns | samplesgift-cardfragrance | 4h | ⊘Not fired | — | — | — | Nov 13, 2025 | - | |
| 61242471 | Birthday gift not received | Open | Normal | Faith Douglas | — | Steve O'Conner | refundwholesaledamaged | - | —Skipped | — | — | — | Nov 13, 2025 | - | |
| 28580819 | Address change after shipping | Solved | Normal | Faith Douglas | — |  Amely Pacocha | Chat | wholesale | 1h | ●Responded | 10/11 | — | — | Nov 11, 2025 | - |
| 61320024 | App crashes at checkout | Solved | Normal | Faith Douglas | — |  Mr. Cade Senger | Chat | bopisinfluencer | 5h | ○Sent, no reply | — | — | — | Nov 11, 2025 | - |
| 31849661 | Missing items in shipment | Closed | Normal | Faith Douglas | — |  Kaela Friesen | Chat | — | 4h | ○Sent, no reply | — | — | — | Nov 7, 2025 | Nov 8, 2025 |
| 26284853 | Allergic reaction concern | Solved | Normal | Faith Douglas | — | Leonard Waters-Howell | Phone | shade-matchwholesale | 1d 20h | ○Sent, no reply | — | — | — | Oct 26, 2025 | - |
| 11901914 | Shipping cost question | Closed | Urgent | Faith Douglas | — |  Faith Hilll | Phone | sampleswholesale | 15h | ○Sent, no reply | — | — | — | Oct 9, 2025 | Oct 17, 2025 |
| 54712467 | Item authenticity concern | Solved | High | Faith Douglas | — |  Tommy Kuvalis | — | 15h | ○Sent, no reply | — | — | — | Sep 24, 2025 | - | |
| 68550387 | Cancel subscription / Auto-replenish | Closed | Normal | Faith Douglas | — | Mr. Skyla Trantow | Chat | gift-cardfragrancedamaged | 2d 9h | ⊘Not fired | — | — | — | Sep 21, 2025 | Sep 30, 2025 |
| 32600342 | Influencer code not working | Solved | High | Faith Douglas | — | Kaela Friesen | shade-matchvip | 2h | ●Responded | 5/5 | — | — | Aug 29, 2025 | - | |
| 41043972 | Insider tier issue | Open | Normal | Faith Douglas | — | Kip Schroeder IV | Chat | wholesalefragrancedamaged | - | —Skipped | — | — | — | Aug 20, 2025 | - |
| 05783685 | BOPIS order cancelled at store | Solved | Normal | Faith Douglas | — | Julie Hodkiewicz | — | 23h | ○Sent, no reply | — | — | — | Aug 1, 2025 | - | |
| 78022416 | Klarna / Afterpay split issue | Solved | Normal | Faith Douglas | — | Tommy Kuvalis | — | 5h | ○Sent, no reply | — | — | — | Jul 29, 2025 | - | |
| 97651090 | Foundation match help | Closed | Low | Faith Douglas | — | Jacklyn Dare | loyalty | 7d 7h | ○Sent, no reply | — | — | — | Jul 19, 2025 | Aug 2, 2025 | |
| 01124096 | Wrong shade sent | Solved | Normal | Faith Douglas | — | Darryl Jacobi | Chat | shipping | 18h | ○Sent, no reply | — | — | — | Jul 18, 2025 | - |
| 54325512 | BOPIS order cancelled at store | Solved | Normal | Faith Douglas | — | Mr. Lonie Hudson | Chat | shade-matchdamagedbopis | 1d 21h | ○Sent, no reply | — | — | — | Jul 18, 2025 | - |
| 47310250 | Insider tier issue | Solved | Low | Faith Douglas | — |  Vilma Gusikowski | samplesshippingrefund | 1d 11h | ●Responded | 7/11 | — | — | Jul 3, 2025 | - | |
| 40034397 | Return after 30-day window | Closed | Normal | Faith Douglas | — | Faith Hilll | fragrance | 5h | ○Sent, no reply | — | — | — | Jun 17, 2025 | Jun 20, 2025 | |
| 75101889 | BOPIS pickup not ready | Solved | Low | Faith Douglas | — | Vilma Gusikowski | Chat | shippingrefund | 19h | ○Sent, no reply | — | — | — | Jun 13, 2025 | - |
| 76183357 | Missing items in shipment | Solved | Normal | Faith Douglas | — | Julie Hodkiewicz | Chat | samplesshade-match | 20h | ●Responded | 3/5 | — | — | Jun 11, 2025 | - |
| 52878289 | BOPIS pickup not ready | Solved | High | Faith Douglas | — | Ignatius Cummerata | Chat | — | 1h | ○Sent, no reply | — | — | — | Jun 5, 2025 | - |