Dr. Donavon Sporer
kavon65@hotmail.com
Showing 1 - 28 of 28
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 61864080 | Klarna / Afterpay split issue | Solved | Normal | — | samplesbopis | 12h | ○Sent, no reply | — | — | — | May 15, 2026 | - | |||
| 72974401 | Klarna / Afterpay split issue | Solved | Normal | — | Chat | — | 6d 17h | ●Responded | 3/5 | — | — | May 8, 2026 | - | ||
| 35179818 | Shipping cost question | Solved | Normal | — | sampleswholesale | 2d 23h | ●Responded | 4/5 | — | — | May 7, 2026 | - | |||
| 47445755 | Discount code not working | Solved | Normal | — | — | 23h | ⊘Not fired | — | — | — | May 5, 2026 | - | |||
| 66473972 | Restock alert for backorder | Closed | Normal | — | fragrance | 3h | ○Sent, no reply | — | — | — | Apr 17, 2026 | Apr 23, 2026 | |||
| 75882220 | Wrong shade sent | Solved | High | — | loyaltydamaged | 3h | ○Sent, no reply | — | — | — | Mar 27, 2026 | - | |||
| 96450416 | Shipping cost question | Solved | Normal | — | wholesalefragrance | 1h | ●Responded | 4/5 | — | — | Mar 4, 2026 | - | |||
| 17552001 | Item authenticity concern | Closed | Normal | — | — | 1h | ●Responded | 1/5 | — | — | Feb 2, 2026 | Feb 3, 2026 | |||
| 28124960 | Gift card balance question | Solved | Normal | — | Chat | — | 2d 10h | ○Sent, no reply | — | — | — | Jan 26, 2026 | - | ||
| 49574439 | Where is my order? | Pending | Low | — | — | - | —Skipped | — | — | — | Jan 21, 2026 | - | |||
| 34459469 | Missing items in shipment | Closed | Normal | — | Chat | damagedshipping | 1d 5h | ⊘Not fired | — | — | — | Jan 11, 2026 | Jan 15, 2026 | ||
| 28081374 | Loyalty points not posting | Closed | Normal | — | shipping | 1h | ●Responded | 10/11 | — | — | Dec 31, 2025 | Jan 3, 2026 | |||
| 13721832 | Where is my order? | Closed | High | — | influencersamplesgift-card | 12h | ○Sent, no reply | — | — | — | Nov 27, 2025 | Dec 5, 2025 | |||
| 29192385 | BOPIS order cancelled at store | Solved | Normal | — | Chat | wholesaledamaged | 3h | ⊘Not fired | — | — | — | Nov 24, 2025 | - | ||
| 57414377 | App crashes at checkout | Solved | Normal | — | damaged | 4h | ●Responded | 5/5 | — | — | Nov 20, 2025 | - | |||
| 44708881 | Cancel subscription / Auto-replenish | Solved | Normal | — | Chat | bopiswholesalesamples | 5h | ○Sent, no reply | — | — | — | Nov 7, 2025 | - | ||
| 14779740 | Cancel subscription / Auto-replenish | Solved | Low | — | — | 4d 23h | ○Sent, no reply | — | — | — | Oct 28, 2025 | - | |||
| 90994835 | Influencer code not working | Solved | Normal | — | Chat | — | 19h | ○Sent, no reply | — | — | — | Oct 11, 2025 | - | ||
| 62051759 | Klarna / Afterpay split issue | Closed | Normal | — | Chat | returns | 1d | ●Responded | 5/5 | — | — | Sep 21, 2025 | Sep 27, 2025 | ||
| 92556643 | Missing samples in order | Closed | Normal | — | damaged | 10h | ●Responded | 4/5 | — | — | Sep 13, 2025 | Sep 16, 2025 | |||
| 24295338 | Return after 30-day window | Solved | High | — | vipdamaged | 22h | ●Responded | 3/5 | — | — | Sep 8, 2025 | - | |||
| 68816127 | Cancel order request | Pending | Low | — | Chat | damaged | - | —Skipped | — | — | — | Sep 4, 2025 | - | ||
| 59987675 | BOPIS order cancelled at store | Pending | Low | — | — | - | —Skipped | — | — | — | Aug 14, 2025 | - | |||
| 54468909 | Loyalty points not posting | Solved | Normal | — | — | 5d 3h | ⊘Not fired | — | — | — | Aug 11, 2025 | - | |||
| 14358007 | Address change after shipping | Solved | Normal | — | Chat | shade-matchshippingdamaged | 16h | ○Sent, no reply | — | — | — | Aug 5, 2025 | - | ||
| 44924587 | Allergic reaction concern | Solved | Normal | — | influencer | 8d 8h | ●Responded | 1/5 | — | — | Jul 16, 2025 | - | |||
| 51931148 | Allergic reaction concern | Solved | Urgent | — | loyaltyinfluencersamples | 20h | ○Sent, no reply | — | — | — | May 26, 2025 | - | |||
| 93250057 | Pro discount enrollment | Closed | Normal | — | vip | 4h | ○Sent, no reply | — | — | — | May 24, 2025 | May 26, 2025 |