Jasmine Langworth
serena_durgan-hermiston@gmail.com
Showing 1 - 14 of 14
Rating | Comment | Ticket | Customer | Team member | Responded |
|---|---|---|---|---|---|
| 10/11 | Recommend to anyone who'll listen. Best loyalty program in the space. | 78417744Store experience feedback | Jasmine Langworth |  Eula McKenzie | Apr 26, 2026, 5:33 PM |
| 4/5 | Resolved my question, just wish the app hadn't logged me out twice during the chat. | 01410953Klarna / Afterpay split issue | Jasmine Langworth |  Yazmin Jast | Feb 18, 2026, 11:56 PM |
| 3/5 | Helpful agent, but the underlying app issue still hasn't been fixed. | 41862130Restock alert for backorder | Jasmine Langworth |  Kaela Friesen | Jan 31, 2026, 12:27 AM |
| 4/5 | Good experience. The Beauty Advisor was knowledgeable but I had to wait 10 minutes. | 60906296Pro discount enrollment | Jasmine Langworth |  Garth Dooley | Jan 3, 2026, 7:37 PM |
| 4/5 | The product swap went through. Wish the email confirmations were faster. | 98772310App crashes at checkout | Jasmine Langworth |  Dr. Mandy McLaughlin | Nov 10, 2025, 12:39 AM |
| 1/5 | Discount code didn't work, agent blamed me for entering it wrong. It was their typo. | 40797407Missing items in shipment | Jasmine Langworth |  Darryl Jacobi | Nov 5, 2025, 11:38 AM |
| 5/5 | Sara helped me build a gift bundle for my mom's birthday. So sweet. | 42685211Allergic reaction concern | Jasmine Langworth |  Steve O'Conner | Oct 28, 2025, 6:11 PM |
| 4/5 | Liked it overall. The first push notification came too soon after signup. | 79547928Foundation match help | Jasmine Langworth |  Mr. Lonie Hudson | Oct 28, 2025, 3:29 AM |
| 5/5 | Best welcome experience I've had from any beauty brand. | 83129829App crashes at checkout | Jasmine Langworth | Dr. Mandy McLaughlin | Oct 3, 2025, 2:37 AM |
| 5/5 | Resolved the discount code issue and added bonus points for the trouble. 10/10. | 76966997Wrong shade sent | Jasmine Langworth |  Oscar O'Hara | Oct 2, 2025, 2:02 AM |
| 2/5 | Welcome email had broken links. | 70871076Restock alert for backorder | Jasmine Langworth |  Lily Raynor | Sep 15, 2025, 4:40 PM |
| 4/5 | Generally happy. The fragrance sample they sent wasn't what I picked but close enough. | 12900314Refund not received | Jasmine Langworth | Steve O'Conner | Aug 30, 2025, 9:08 AM |
| 4/5 | Helpful enough. Took longer than I expected for a simple address change. | 27873242Insider tier issue | Jasmine Langworth |  Vilma Gusikowski | Jul 24, 2025, 1:02 AM |
| 5/5 | Loved the quiz, loved the recommendations, loved the gift. | 32664379Missing items in shipment | Jasmine Langworth |  Mr. Eliza Gerhold IV | Jul 7, 2025, 9:56 AM |