Jasmine Langworth
serena_durgan-hermiston@gmail.com
Showing 1 - 38 of 38
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 19468186 | Discount code not working | Pending | Normal | Jasmine Langworth | — |  Leonard Waters-Howell | fragrancedamagedwholesale | - | —Skipped | — | — | — | May 18, 2026 | - | |
| 83980550 | Cancel subscription / Auto-replenish | Open | Normal | Jasmine Langworth | — |  Vilma Gusikowski | Chat | returns | - | —Skipped | — | — | — | Apr 25, 2026 | - |
| 78417744 | Store experience feedback | Solved | Low | Jasmine Langworth | — |  Eula McKenzie | Chat | refundfragranceshipping | 17h | ●Responded | 10/11 | — | — | Apr 24, 2026 | - |
| 49008034 | Allergic reaction concern | Solved | Low | Jasmine Langworth | — |  Ignatius Cummerata | Chat | — | 5h | ○Sent, no reply | — | — | — | Apr 16, 2026 | - |
| 08289418 | Store experience feedback | Solved | Normal | Jasmine Langworth | — |  Oscar O'Hara | — | 5h | ○Sent, no reply | — | — | — | Apr 5, 2026 | - | |
| 62866160 | Lost package follow-up | Open | Normal | Jasmine Langworth | — |  Katrina Johns | samplesrefundshade-match | - | —Skipped | — | — | — | Mar 18, 2026 | - | |
| 01410953 | Klarna / Afterpay split issue | Closed | Low | Jasmine Langworth | — |  Yazmin Jast | — | 1h | ●Responded | 4/5 | — | — | Feb 18, 2026 | Feb 19, 2026 | |
| 40065304 | Refund not received | Open | Urgent | Jasmine Langworth | — | Vilma Gusikowski | Chat | influencergift-cardreturns | - | —Skipped | — | — | — | Feb 6, 2026 | - |
| 17036439 | Cancel subscription / Auto-replenish | Solved | High | Jasmine Langworth | — |  Faith Hilll | Chat | loyaltyreturns | 6h | ⊘Not fired | — | — | — | Jan 31, 2026 | - |
| 41862130 | Restock alert for backorder | Solved | High | Jasmine Langworth | — |  Kaela Friesen | influencerfragrance | 15h | ●Responded | 3/5 | — | — | Jan 29, 2026 | - | |
| 86126496 | App login problem | Closed | High | Jasmine Langworth | — |  Dr. Mandy McLaughlin | Chat | wholesale | 12h | ○Sent, no reply | — | — | — | Jan 26, 2026 | Feb 1, 2026 |
| 50014174 | Shipping cost question | Open | Normal | Jasmine Langworth | — |  Mr. Lonie Hudson | Chat | — | - | —Skipped | — | — | — | Jan 19, 2026 | - |
| 60906296 | Pro discount enrollment | Solved | Normal | Jasmine Langworth | — |  Garth Dooley | Chat | refundinfluencer | 1d | ●Responded | 4/5 | — | — | Jan 2, 2026 | - |
| 43447088 | Order arrived damaged | Open | Normal | Jasmine Langworth | — | Kaela Friesen | Chat | loyaltywholesale | - | —Skipped | — | — | — | Dec 19, 2025 | - |
| 37695403 | Return after 30-day window | Solved | Normal | Jasmine Langworth | — | Leonard Waters-Howell | shade-matchloyalty | 3h | ○Sent, no reply | — | — | — | Dec 5, 2025 | - | |
| 03066645 | BOPIS pickup not ready | Solved | Normal | Jasmine Langworth | — |  Julie Hodkiewicz | Social | wholesale | 2h | ⊘Not fired | — | — | — | Nov 26, 2025 | - |
| 04609987 | Missing samples in order | Closed | Normal | Jasmine Langworth | — |  Chaz Renner | Chat | samplesapp | 18h | ○Sent, no reply | — | — | — | Nov 26, 2025 | Dec 1, 2025 |
| 34631379 | Address change after shipping | Closed | Normal | Jasmine Langworth | — |  Miss Amber Hintz Sr. | Phone | bopisdamaged | 3h | ○Sent, no reply | — | — | — | Nov 17, 2025 | Nov 21, 2025 |
| 38239148 | Question about product ingredients | Solved | High | Jasmine Langworth | — | Eula McKenzie | Social | loyaltyfragrance | 6h | ⊘Not fired | — | — | — | Nov 17, 2025 | - |
| 66982410 | Allergic reaction concern | Solved | High | Jasmine Langworth | — |  Tommy Kuvalis | — | 9d 11h | ○Sent, no reply | — | — | — | Nov 14, 2025 | - | |
| 98772310 | App crashes at checkout | Solved | Normal | Jasmine Langworth | — | Dr. Mandy McLaughlin | Chat | refundshippingbopis | 23h | ●Responded | 4/5 | — | — | Nov 8, 2025 | - |
| 69493955 | Shipping cost question | Solved | Normal | Jasmine Langworth | — | Oscar O'Hara | Social | app | 3h | ⊘Not fired | — | — | — | Nov 1, 2025 | - |
| 40797407 | Missing items in shipment | Solved | Normal | Jasmine Langworth | — |  Darryl Jacobi | viployaltysamples | 3d 8h | ●Responded | 1/5 | — | — | Oct 31, 2025 | - | |
| 42685211 | Allergic reaction concern | Closed | Normal | Jasmine Langworth | — |  Steve O'Conner | app | 1h | ●Responded | 5/5 | — | — | Oct 27, 2025 | Oct 30, 2025 | |
| 79547928 | Foundation match help | Closed | Normal | Jasmine Langworth | — | Mr. Lonie Hudson | — | 1h | ●Responded | 4/5 | — | — | Oct 26, 2025 | Oct 27, 2025 | |
| 53574254 | Cancel subscription / Auto-replenish | Solved | Low | Jasmine Langworth | — | Dr. Mandy McLaughlin | Phone | refund | 17h | ○Sent, no reply | — | — | — | Oct 4, 2025 | - |
| 73022526 | Missing samples in order | Closed | Urgent | Jasmine Langworth | — | Yazmin Jast | — | 19h | ○Sent, no reply | — | — | — | Oct 3, 2025 | Oct 6, 2025 | |
| 83129829 | App crashes at checkout | Solved | Normal | Jasmine Langworth | — | Dr. Mandy McLaughlin | — | 2h | ●Responded | 5/5 | — | — | Oct 2, 2025 | - | |
| 76966997 | Wrong shade sent | Solved | Low | Jasmine Langworth | — | Oscar O'Hara | Phone | returnssamplesapp | 3h | ●Responded | 5/5 | — | — | Sep 30, 2025 | - |
| 70871076 | Restock alert for backorder | Solved | Normal | Jasmine Langworth | — |  Lily Raynor | loyaltysamplesshipping | 2d 8h | ●Responded | 2/5 | — | — | Sep 11, 2025 | - | |
| 49568895 | Wholesale order question | Open | Normal | Jasmine Langworth | — | Kaela Friesen | Chat | influencer | - | —Skipped | — | — | — | Sep 10, 2025 | - |
| 02070941 | Shipping cost question | Closed | Normal | Jasmine Langworth | — | Katrina Johns | Phone | gift-cardsamplesbopis | 1d 17h | ○Sent, no reply | — | — | — | Sep 4, 2025 | Sep 13, 2025 |
| 12900314 | Refund not received | Solved | High | Jasmine Langworth | — | Steve O'Conner | Phone | — | 3d | ●Responded | 4/5 | — | — | Aug 26, 2025 | - |
| 27873242 | Insider tier issue | Solved | Normal | Jasmine Langworth | — | Vilma Gusikowski | Chat | shade-matchinfluencerreturns | 8h | ●Responded | 4/5 | — | — | Jul 22, 2025 | - |
| 03544861 | BOPIS pickup not ready | Pending | Low | Jasmine Langworth | — | Lily Raynor | Chat | — | - | —Skipped | — | — | — | Jul 9, 2025 | - |
| 32664379 | Missing items in shipment | Solved | Normal | Jasmine Langworth | — |  Mr. Eliza Gerhold IV | samples | 1h | ●Responded | 5/5 | — | — | Jul 6, 2025 | - | |
| 80000923 | Shipping cost question | Solved | Normal | Jasmine Langworth | — | Kaela Friesen | Social | shippingappshade-match | 4h | ⊘Not fired | — | — | — | Jun 14, 2025 | - |
| 69755633 | BOPIS order cancelled at store | Solved | Normal | Jasmine Langworth | — |  Mr. Skyla Trantow | Social | loyaltyappshipping | 1d 21h | ⊘Not fired | — | — | — | May 23, 2025 | - |