Tracey Hauck
allen.blanda@yahoo.com
Showing 1 - 29 of 29
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 57868723 | Pro discount enrollment | Solved | Low | Tracey Hauck | — |  Mr. Skyla Trantow | Chat | shipping | 5h | ○Sent, no reply | — | — | — | May 2, 2026 | - |
| 00271358 | Wholesale order question | Solved | Normal | Tracey Hauck | — |  Leonard Waters-Howell | — | 1d | ○Sent, no reply | — | — | — | Apr 22, 2026 | - | |
| 93456152 | Missing items in shipment | Solved | Low | Tracey Hauck | — |  Faith Hilll | fragrancesamples | 5h | ⊘Not fired | — | — | — | Apr 8, 2026 | - | |
| 25457743 | Restock alert for backorder | Solved | Normal | Tracey Hauck | — |  Miss Amber Hintz Sr. | appwholesalegift-card | 20h | ○Sent, no reply | — | — | — | Apr 4, 2026 | - | |
| 76879278 | Allergic reaction concern | Closed | Normal | Tracey Hauck | — |  Eula McKenzie | Chat | fragrance | 5h | ⊘Not fired | — | — | — | Mar 24, 2026 | Mar 30, 2026 |
| 62624160 | Question about product ingredients | Pending | Normal | Tracey Hauck | — | Mr. Skyla Trantow | Social | wholesalebopisrefund | - | —Skipped | — | — | — | Mar 24, 2026 | - |
| 91069069 | App crashes at checkout | Solved | Low | Tracey Hauck | — | Miss Amber Hintz Sr. | Chat | wholesaledamagedshade-match | 15h | ○Sent, no reply | — | — | — | Feb 28, 2026 | - |
| 02069529 | Refund not received | Closed | Low | Tracey Hauck | — |  Chaz Renner | Chat | — | 3h | ⊘Not fired | — | — | — | Feb 14, 2026 | Feb 21, 2026 |
| 47489008 | Where is my order? | Solved | Low | Tracey Hauck | — | Miss Amber Hintz Sr. | bopisshade-match | 4h | ○Sent, no reply | — | — | — | Jan 15, 2026 | - | |
| 19198157 | Item authenticity concern | Pending | Normal | Tracey Hauck | — | Mr. Skyla Trantow | fragrance | - | —Skipped | — | — | — | Jan 13, 2026 | - | |
| 01140493 | Birthday gift not received | Closed | Low | Tracey Hauck | — |  Darryl Jacobi | returnsapp | 5h | ●Responded | 3/5 | — | — | Jan 9, 2026 | Jan 10, 2026 | |
| 24559981 | App crashes at checkout | Solved | Normal | Tracey Hauck | — |  Julie Hodkiewicz | vip | 1h | ○Sent, no reply | — | — | — | Dec 10, 2025 | - | |
| 45580547 | Where is my order? | Closed | Low | Tracey Hauck | — |  Amely Pacocha | Chat | bopisshade-matchgift-card | 7d 8h | ●Responded | 2/5 | — | — | Nov 30, 2025 | Dec 10, 2025 |
| 88809256 | Loyalty points not posting | Pending | Normal | Tracey Hauck | — |  Mr. Eliza Gerhold IV | Chat | samplesrefund | - | —Skipped | — | — | — | Nov 24, 2025 | - |
| 95442815 | Loyalty points not posting | Solved | Normal | Tracey Hauck | — | Mr. Skyla Trantow | Phone | damagedgift-card | 4h | ○Sent, no reply | — | — | — | Nov 21, 2025 | - |
| 57496450 | Question about product ingredients | Solved | Normal | Tracey Hauck | — |  Jacklyn Dare | returns | 3h | ●Responded | 1/5 | — | — | Nov 9, 2025 | - | |
| 14684094 | App login problem | Open | Normal | Tracey Hauck | — | Chaz Renner | samplesrefund | - | —Skipped | — | — | — | Oct 30, 2025 | - | |
| 54516011 | Gift card balance question | Closed | Normal | Tracey Hauck | — | Faith Hilll | loyaltygift-card | 2h | ○Sent, no reply | — | — | — | Oct 29, 2025 | Nov 5, 2025 | |
| 99200157 | Missing items in shipment | Solved | Normal | Tracey Hauck | — |  Mr. Cade Senger | Chat | — | 1h | ●Responded | 5/5 | — | — | Sep 15, 2025 | - |
| 76284901 | Pro discount enrollment | Solved | Normal | Tracey Hauck | — | Jacklyn Dare | — | 5h | ●Responded | 4/5 | — | — | Sep 3, 2025 | - | |
| 88507116 | Missing items in shipment | Solved | Normal | Tracey Hauck | — | Mr. Cade Senger | — | 4h | ○Sent, no reply | — | — | — | Sep 3, 2025 | - | |
| 53149871 | Allergic reaction concern | Closed | Normal | Tracey Hauck | — |  Tommy Kuvalis | wholesale | 1h | ●Responded | 10/11 | — | — | Aug 29, 2025 | Sep 3, 2025 | |
| 62353641 | Discount code not working | Solved | Normal | Tracey Hauck | — | Amely Pacocha | shippingshade-matchbopis | 8h | ○Sent, no reply | — | — | — | Aug 28, 2025 | - | |
| 74020736 | Loyalty points not posting | Solved | Normal | Tracey Hauck | — | Amely Pacocha | bopis | 16h | ○Sent, no reply | — | — | — | Aug 18, 2025 | - | |
| 76902936 | BOPIS order cancelled at store | Solved | Normal | Tracey Hauck | — |  Oscar O'Hara | shippingfragrancereturns | 2h | ○Sent, no reply | — | — | — | Aug 14, 2025 | - | |
| 70371494 | Influencer code not working | Pending | Normal | Tracey Hauck | — |  Kaela Friesen | samplesinfluencer | - | —Skipped | — | — | — | Aug 11, 2025 | - | |
| 83451751 | Order arrived damaged | Solved | High | Tracey Hauck | — | Faith Hilll | Chat | vipdamagedgift-card | 2d 11h | ○Sent, no reply | — | — | — | Jul 11, 2025 | - |
| 95634562 | Where is my order? | Pending | Normal | Tracey Hauck | — |  Lily Raynor | wholesalefragrance | - | —Skipped | — | — | — | Jun 2, 2025 | - | |
| 43988765 | Question about product ingredients | Solved | Normal | Tracey Hauck | — |  Dr. Mandy McLaughlin | gift-cardvipwholesale | 21h | ○Sent, no reply | — | — | — | May 23, 2025 | - |