Angelo D'Amore
leo.nikolaus3@gmail.com
Showing 1 - 12 of 12
Rating | Comment | Ticket | Customer | Team member | Responded |
|---|---|---|---|---|---|
| 1/5 | Treated like I was lying about the missing items. Insulting. | 57417295BOPIS order cancelled at store | Apr 25, 2026, 1:44 AM | ||
| 4/5 | Smooth chat. Just had to scroll to find the right help article first. | 14154424Price match request | Feb 20, 2026, 7:25 AM | ||
| 5/5 | They reshipped my order overnight after the package was lost. Top tier. | 03771655Allergic reaction concern | Dec 31, 2025, 4:00 AM | ||
| 5/5 | Marie answered my question about which retinol to start with. Detailed, no pressure to upsell. | 07745112Influencer code not working | Dec 23, 2025, 10:39 PM | ||
| 5/5 | The app walked me through everything beautifully. Couldn't be easier. | 97658608Allergic reaction concern | Dec 13, 2025, 1:40 AM | ||
| 5/5 | Best welcome experience I've had from any beauty brand. | 72730980Influencer code not working | Nov 23, 2025, 11:15 PM | ||
| 5/5 | Onboarding was so smooth. Love the personalized routine builder. | 40326350Missing items in shipment | Sep 29, 2025, 6:30 PM | ||
| 10/11 | Recommend to anyone who'll listen. Best loyalty program in the space. | 72889272Foundation match help | Sep 8, 2025, 7:46 PM | ||
| 10/11 | Their personalization is unreal. Like having a personal Beauty Advisor. | 34154411Missing samples in order | Aug 21, 2025, 3:20 AM | ||
| 10/11 | Would recommend in a heartbeat. The samples program alone is worth signing up for. | 29193179Klarna / Afterpay split issue | Jun 21, 2025, 10:00 AM | ||
| 4/5 | Helpful team, the agent was kind. Wish the BOPIS pickup had been ready when promised. | 31911383Influencer code not working | Jun 14, 2025, 9:40 PM | ||
| 4/5 | Resolved my question, just wish the app hadn't logged me out twice during the chat. | 42982742Item authenticity concern | May 29, 2025, 9:00 PM |