Ellen Schuppe
lora_rodriguez0@yahoo.com
Showing 1 - 14 of 14
Rating | Comment | Ticket | Customer | Team member | Responded |
|---|---|---|---|---|---|
| 4/5 | Improve the in-store digital experience. | 05530608App crashes at checkout | Ellen Schuppe |  Mr. Cade Senger | May 9, 2026, 12:16 PM |
| 5/5 | Got my missing samples shipped out the same day. Thank you! | 95071957Pro discount enrollment | Ellen Schuppe |  Mr. Eliza Gerhold IV | Apr 30, 2026, 4:31 AM |
| 5/5 | Resolved my BOPIS issue at the SoHo store within minutes. Hugo was a gem. | 65443505BOPIS pickup not ready | Ellen Schuppe |  Mr. Lonie Hudson | Feb 13, 2026, 11:51 PM |
| 4/5 | Resolved fine. The first agent transferred me but the second one nailed it. | 45488499App login problem | Ellen Schuppe |  Lily Raynor | Jan 10, 2026, 5:29 AM |
| 4/5 | Mostly painless. Wish the BOPIS confirmation email had come faster. | 07794536Discount code not working | Ellen Schuppe |  Eula McKenzie | Jan 4, 2026, 2:25 AM |
| 4/5 | Reward longtime customers more meaningfully. | 71847728App login problem | Ellen Schuppe |  Miss Amber Hintz Sr. | Dec 23, 2025, 9:03 AM |
| 10/11 | Bloom understands what a beauty customer actually wants. | 24085387Store experience feedback | Ellen Schuppe |  Leonard Waters-Howell | Nov 24, 2025, 5:22 PM |
| 5/5 | Five stars. Marisol matched my undertone perfectly over a quick chat. | 33599989Cancel subscription / Auto-replenish | Ellen Schuppe |  Faith Hilll | Oct 29, 2025, 6:17 AM |
| 5/5 | Chat agent answered in 10 seconds and solved it in two messages. | 99220812Birthday gift not received | Ellen Schuppe |  Jacklyn Dare | Oct 21, 2025, 4:52 PM |
| 5/5 | Returned a product in 30 seconds through the app. Effortless. | 66939800Insider tier issue | Ellen Schuppe | Mr. Lonie Hudson | Aug 13, 2025, 2:50 AM |
| 9/11 | The Elite tier perks are worth every dollar of lifetime spend. | 24740870App crashes at checkout | Ellen Schuppe |  Garth Dooley | Aug 9, 2025, 3:38 PM |
| 10/11 | Already referred three friends. They all love it too. | 03533976Wholesale order question | Ellen Schuppe | Mr. Lonie Hudson | Jul 12, 2025, 1:55 PM |
| 5/5 | Quick refund, clear communication, and they upgraded my shipping for the next order. | 91929045Birthday gift not received | Ellen Schuppe |  Kaela Friesen | Jun 20, 2025, 5:21 PM |
| 4/5 | Refund process was straightforward, just took a beat to find the right link. | 59048364Question about product ingredients | Ellen Schuppe |  Vilma Gusikowski | Jun 7, 2025, 2:11 AM |