Miss Nettie Muller
lori.krajcik85@yahoo.com
Showing 1 - 15 of 15
Rating | Comment | Ticket | Customer | Team member | Responded |
|---|---|---|---|---|---|
| 5/5 | Resolved the discount code issue and added bonus points for the trouble. 10/10. | 01969067Birthday gift not received | Miss Nettie Muller |  Leonard Waters-Howell | May 17, 2026, 9:34 AM |
| 4/11 | The Insider perks feel watered down compared to two years ago. | 39922092Birthday gift not received | Miss Nettie Muller |  Faith Hilll | Apr 26, 2026, 3:31 PM |
| 5/5 | Returned my serum no questions asked, refund hit my card the next day. | 12798397Klarna / Afterpay split issue | Miss Nettie Muller |  Kaela Friesen | Mar 19, 2026, 7:46 PM |
| 4/5 | Nice agent. Would have been nice to get a small gesture after the order was so delayed. | 21452133Insider tier issue | Miss Nettie Muller |  Amely Pacocha | Mar 2, 2026, 6:51 PM |
| 5/5 | Lightning fast response, fixed my Insider points balance in one message. | 44063415Loyalty points not posting | Miss Nettie Muller |  Miss Amber Hintz Sr. | Jan 25, 2026, 4:03 AM |
| 5/5 | Loved the personalized note in my order. Small touch, big impact. | 90352548Restock alert for backorder | Miss Nettie Muller | Leonard Waters-Howell | Nov 9, 2025, 6:32 PM |
| 4/11 | The app is slow and buggy now. Lost trust in the brand. | 01137578Missing items in shipment | Miss Nettie Muller |  Steve O'Conner | Oct 26, 2025, 6:17 PM |
| 4/5 | Got my issue handled. Slightly long wait but the agent more than made up for it. | 33990959App crashes at checkout | Miss Nettie Muller |  Julie Hodkiewicz | Oct 22, 2025, 6:57 PM |
| 5/5 | Best beauty retail experience I've had online. Order arrived in two days, all perfectly packaged. | 44329081Cancel subscription / Auto-replenish | Miss Nettie Muller |  Lily Raynor | Sep 22, 2025, 1:27 PM |
| 3/5 | Just okay. The agent solved the immediate problem but the larger issue is still there. | 37697127Question about product ingredients | Miss Nettie Muller |  Yazmin Jast | Sep 21, 2025, 9:11 AM |
| 4/5 | Helpful enough. Took longer than I expected for a simple address change. | 49642704Wrong shade sent | Miss Nettie Muller |  Mr. Lonie Hudson | Aug 31, 2025, 11:45 PM |
| 5/5 | Sara helped me build a gift bundle for my mom's birthday. So sweet. | 38735057Price match request | Miss Nettie Muller |  Darryl Jacobi | Aug 14, 2025, 12:26 AM |
| 4/5 | Mostly happy. Replacement product was sent but in the wrong shade initially. | 97333232BOPIS order cancelled at store | Miss Nettie Muller | Julie Hodkiewicz | Jul 25, 2025, 4:15 AM |
| 10/11 | The Elite tier perks are worth every dollar of lifetime spend. | 25828372BOPIS pickup not ready | Miss Nettie Muller |  Jacklyn Dare | Jul 22, 2025, 9:47 AM |
| 5/5 | Reward longtime customers more meaningfully. | 14240286Foundation match help | Miss Nettie Muller |  Eula McKenzie | Jun 12, 2025, 11:38 AM |