Miss Nettie Muller
lori.krajcik85@yahoo.com
Showing 1 - 48 of 48
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 69983641 | Cancel subscription / Auto-replenish | Solved | High | — | Chat | returnswholesalebopis | 6h | ○Sent, no reply | — | — | — | May 17, 2026 | - | ||
| 27051744 | App crashes at checkout | Solved | Normal | — | Chat | shippingreturns | 5h | ○Sent, no reply | — | — | — | May 15, 2026 | - | ||
| 01969067 | Birthday gift not received | Closed | High | — | vipinfluencer | 5h | ●Responded | 5/5 | — | — | May 15, 2026 | May 21, 2026 | |||
| 54728418 | Price match request | Pending | Normal | — | samplesgift-cardrefund | - | —Skipped | — | — | — | May 14, 2026 | - | |||
| 00879368 | Gift card balance question | Solved | High | — | gift-card | 3h | ⊘Not fired | — | — | — | May 12, 2026 | - | |||
| 90336448 | Return after 30-day window | Solved | Low | — | Chat | vip | 4h | ○Sent, no reply | — | — | — | May 6, 2026 | - | ||
| 39922092 | Birthday gift not received | Solved | High | — | — | 5h | ●Responded | 4/11 | — | — | Apr 24, 2026 | - | |||
| 72252418 | Refund not received | Closed | Normal | — | Chat | — | 10h | ○Sent, no reply | — | — | — | Apr 22, 2026 | Apr 25, 2026 | ||
| 41259134 | Wrong shade sent | Solved | High | — | Chat | — | 18h | ○Sent, no reply | — | — | — | Mar 20, 2026 | - | ||
| 12798397 | Klarna / Afterpay split issue | Solved | Low | — | gift-cardbopisrefund | 4h | ●Responded | 5/5 | — | — | Mar 19, 2026 | - | |||
| 21452133 | Insider tier issue | Solved | Normal | — | loyalty | 1d 13h | ●Responded | 4/5 | — | — | Feb 27, 2026 | - | |||
| 88027537 | App crashes at checkout | Solved | Normal | — | damagedinfluencer | 1h | ○Sent, no reply | — | — | — | Feb 26, 2026 | - | |||
| 84432679 | App login problem | Solved | Normal | — | appvip | 1h | ○Sent, no reply | — | — | — | Feb 26, 2026 | - | |||
| 51760396 | App login problem | Open | High | — | samples | - | —Skipped | — | — | — | Jan 30, 2026 | - | |||
| 08242665 | Item authenticity concern | Solved | High | — | refundinfluencer | 3h | ○Sent, no reply | — | — | — | Jan 29, 2026 | - | |||
| 09303578 | Klarna / Afterpay split issue | Closed | Normal | — | Chat | gift-cardsamplesshade-match | 12h | ⊘Not fired | — | — | — | Jan 28, 2026 | Feb 1, 2026 | ||
| 44063415 | Loyalty points not posting | Closed | Normal | — | Phone | — | 2h | ●Responded | 5/5 | — | — | Jan 23, 2026 | Jan 29, 2026 | ||
| 07476131 | Store experience feedback | Closed | High | — | influencer | 4h | ○Sent, no reply | — | — | — | Jan 23, 2026 | Jan 29, 2026 | |||
| 63312825 | Restock alert for backorder | Solved | Low | — | Phone | — | 4h | ○Sent, no reply | — | — | — | Jan 1, 2026 | - | ||
| 47467841 | Discount code not working | Solved | Normal | — | fragrancewholesale | 5d 2h | ⊘Not fired | — | — | — | Dec 10, 2025 | - | |||
| 14274609 | Missing items in shipment | Solved | Normal | — | Chat | bopis | 2h | ○Sent, no reply | — | — | — | Nov 26, 2025 | - | ||
| 81877994 | Wrong shade sent | Closed | Low | — | returnswholesale | 19h | ⊘Not fired | — | — | — | Nov 17, 2025 | Nov 21, 2025 | |||
| 01027081 | Loyalty points not posting | Solved | Normal | — | Chat | loyaltyinfluencerwholesale | 9h | ○Sent, no reply | — | — | — | Nov 16, 2025 | - | ||
| 11962748 | App crashes at checkout | Solved | Normal | — | damagedinfluencer | 3h | ⊘Not fired | — | — | — | Nov 16, 2025 | - | |||
| 18703639 | Missing items in shipment | Solved | Normal | — | — | 5h | ○Sent, no reply | — | — | — | Nov 13, 2025 | - | |||
| 90352548 | Restock alert for backorder | Closed | Normal | — | Phone | shippingwholesale | 7h | ●Responded | 5/5 | — | — | Nov 7, 2025 | Nov 14, 2025 | ||
| 34807996 | Where is my order? | Solved | Normal | — | samples | 5h | ○Sent, no reply | — | — | — | Nov 2, 2025 | - | |||
| 01137578 | Missing items in shipment | Solved | Normal | — | Phone | — | 1d 7h | ●Responded | 4/11 | — | — | Oct 23, 2025 | - | ||
| 40006476 | Wrong shade sent | Solved | High | — | Chat | loyaltywholesalebopis | 2h | ⊘Not fired | — | — | — | Oct 21, 2025 | - | ||
| 33990959 | App crashes at checkout | Closed | Low | — | loyaltyshade-matchinfluencer | 8h | ●Responded | 4/5 | — | — | Oct 20, 2025 | Oct 26, 2025 | |||
| 68362831 | Item authenticity concern | Solved | Normal | — | — | 2d 7h | ○Sent, no reply | — | — | — | Oct 17, 2025 | - | |||
| 44329081 | Cancel subscription / Auto-replenish | Solved | Normal | — | shippingloyalty | 1d | ●Responded | 5/5 | — | — | Sep 19, 2025 | - | |||
| 37697127 | Question about product ingredients | Solved | Normal | — | Chat | — | 23h | ●Responded | 3/5 | — | — | Sep 18, 2025 | - | ||
| 97685390 | BOPIS order cancelled at store | Closed | Low | — | Chat | damaged | 1d | ⊘Not fired | — | — | — | Aug 29, 2025 | Sep 5, 2025 | ||
| 15195842 | Influencer code not working | Closed | Normal | — | Chat | returnswholesale | 2d 13h | ○Sent, no reply | — | — | — | Aug 28, 2025 | Sep 2, 2025 | ||
| 49642704 | Wrong shade sent | Solved | Low | — | Chat | shipping | 2d 11h | ●Responded | 4/5 | — | — | Aug 28, 2025 | - | ||
| 71533256 | Price match request | Closed | Normal | — | Phone | appreturns | 1h | ○Sent, no reply | — | — | — | Aug 21, 2025 | Aug 25, 2025 | ||
| 38735057 | Price match request | Solved | Normal | — | app | 7h | ●Responded | 5/5 | — | — | Aug 13, 2025 | - | |||
| 26631366 | App login problem | Closed | Normal | — | fragrancedamaged | 2h | ○Sent, no reply | — | — | — | Aug 8, 2025 | Aug 14, 2025 | |||
| 13856003 | Order arrived damaged | Open | Normal | — | wholesale | - | —Skipped | — | — | — | Jul 31, 2025 | - | |||
| 97333232 | BOPIS order cancelled at store | Solved | Normal | — | — | 2h | ●Responded | 4/5 | — | — | Jul 24, 2025 | - | |||
| 49809968 | Foundation match help | Solved | Normal | — | Phone | appgift-card | 1d 21h | ○Sent, no reply | — | — | — | Jul 19, 2025 | - | ||
| 47485765 | Insider tier issue | Pending | Low | — | refundsamples | - | —Skipped | — | — | — | Jul 19, 2025 | - | |||
| 25828372 | BOPIS pickup not ready | Closed | Urgent | — | influencerappvip | 22h | ●Responded | 10/11 | — | — | Jul 19, 2025 | Jul 26, 2025 | |||
| 76095258 | Allergic reaction concern | Solved | Low | — | Chat | returnsinfluencer | 5h | ○Sent, no reply | — | — | — | Jul 19, 2025 | - | ||
| 58998075 | Address change after shipping | Pending | Normal | — | Chat | influencerloyaltyshade-match | - | —Skipped | — | — | — | Jul 3, 2025 | - | ||
| 14240286 | Foundation match help | Closed | Urgent | — | Chat | loyalty | 3h | ●Responded | 5/5 | — | — | Jun 11, 2025 | Jun 13, 2025 | ||
| 39477304 | Item authenticity concern | Solved | Normal | — | Chat | vipfragranceloyalty | 3h | ○Sent, no reply | — | — | — | Jun 10, 2025 | - |