Cristal Rippin
ivan81@yahoo.com
Showing 1 - 36 of 36
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 53066077 | Foundation match help | Solved | Low | Cristal Rippin | — |  Tommy Kuvalis | gift-card | 5h | ○Sent, no reply | — | — | — | Apr 27, 2026 | - | |
| 43168360 | BOPIS pickup not ready | Solved | Low | Cristal Rippin | — |  Mr. Cade Senger | — | 3d | ⊘Not fired | — | — | — | Apr 11, 2026 | - | |
| 60714765 | Gift card balance question | Closed | Normal | Cristal Rippin | — |  Lily Raynor | Phone | — | 2d 13h | ●Responded | 3/5 | — | — | Apr 10, 2026 | Apr 14, 2026 |
| 67212552 | Address change after shipping | Open | Normal | Cristal Rippin | — |  Mr. Skyla Trantow | — | - | —Skipped | — | — | — | Mar 12, 2026 | - | |
| 28768172 | Price match request | Open | Normal | Cristal Rippin | — |  Julie Hodkiewicz | — | - | —Skipped | — | — | — | Feb 23, 2026 | - | |
| 64857515 | Gift card balance question | Solved | Normal | Cristal Rippin | — |  Kaela Friesen | wholesalefragrance | 3d 20h | ○Sent, no reply | — | — | — | Feb 6, 2026 | - | |
| 61449200 | Refund not received | Closed | Normal | Cristal Rippin | — | Julie Hodkiewicz | Chat | — | 1h | ●Responded | 10/11 | — | — | Jan 23, 2026 | Jan 28, 2026 |
| 36197304 | Return after 30-day window | Solved | Low | Cristal Rippin | — |  Ignatius Cummerata | shade-matchgift-carddamaged | 5h | ○Sent, no reply | — | — | — | Jan 15, 2026 | - | |
| 87737188 | App crashes at checkout | Pending | Normal | Cristal Rippin | — | Kaela Friesen | Phone | damagedappshade-match | - | —Skipped | — | — | — | Jan 7, 2026 | - |
| 26450214 | Missing items in shipment | Solved | Normal | Cristal Rippin | — |  Garth Dooley | Social | samplesshade-match | 17h | ⊘Not fired | — | — | — | Dec 23, 2025 | - |
| 75735237 | Cancel subscription / Auto-replenish | Solved | Low | Cristal Rippin | — | Ignatius Cummerata | gift-card | 5h | ⊘Not fired | — | — | — | Dec 20, 2025 | - | |
| 48678818 | Cancel subscription / Auto-replenish | Solved | Normal | Cristal Rippin | — | Mr. Skyla Trantow | returnsappshipping | 1d 1h | ○Sent, no reply | — | — | — | Dec 10, 2025 | - | |
| 17229749 | Cancel subscription / Auto-replenish | Closed | Normal | Cristal Rippin | — | Kaela Friesen | — | 15h | ○Sent, no reply | — | — | — | Dec 8, 2025 | Dec 10, 2025 | |
| 35649999 | Pro discount enrollment | Closed | Urgent | Cristal Rippin | — |  Jacklyn Dare | appgift-cardsamples | 3h | ○Sent, no reply | — | — | — | Dec 3, 2025 | Dec 9, 2025 | |
| 32101103 | Question about product ingredients | Pending | Normal | Cristal Rippin | — |  Steve O'Conner | shade-matchbopisvip | - | —Skipped | — | — | — | Nov 29, 2025 | - | |
| 51270741 | Insider tier issue | Solved | Normal | Cristal Rippin | — | Garth Dooley | bopisreturns | 2d 12h | ○Sent, no reply | — | — | — | Nov 28, 2025 | - | |
| 67568549 | Gift card balance question | Solved | Low | Cristal Rippin | — | Mr. Cade Senger | gift-card | 12h | ●Responded | 9/11 | — | — | Nov 21, 2025 | - | |
| 26891392 | Loyalty points not posting | Solved | Normal | Cristal Rippin | — |  Yazmin Jast | Chat | refund | 2h | ○Sent, no reply | — | — | — | Nov 17, 2025 | - |
| 88207180 | Price match request | Solved | High | Cristal Rippin | — | Kaela Friesen | Chat | vip | 5h | ●Responded | 5/5 | — | — | Nov 13, 2025 | - |
| 78962103 | Store experience feedback | Closed | Normal | Cristal Rippin | — |  Eula McKenzie | — | 1d 14h | ○Sent, no reply | — | — | — | Oct 17, 2025 | Oct 20, 2025 | |
| 75591466 | Restock alert for backorder | Solved | High | Cristal Rippin | — |  Chaz Renner | fragranceshade-match | 2d | ○Sent, no reply | — | — | — | Oct 17, 2025 | - | |
| 54713764 | Price match request | Open | Normal | Cristal Rippin | — | Tommy Kuvalis | damagedvip | - | —Skipped | — | — | — | Oct 6, 2025 | - | |
| 37868567 | Missing samples in order | Solved | Normal | Cristal Rippin | — |  Darryl Jacobi | Chat | app | 21h | ●Responded | 5/5 | — | — | Oct 3, 2025 | - |
| 62744502 | Return after 30-day window | Solved | Normal | Cristal Rippin | — | Darryl Jacobi | Social | shipping | 1h | ⊘Not fired | — | — | — | Sep 15, 2025 | - |
| 59935291 | Pro discount enrollment | Solved | Normal | Cristal Rippin | — | Garth Dooley | gift-cardsamplesdamaged | 22h | ○Sent, no reply | — | — | — | Aug 30, 2025 | - | |
| 58437733 | Restock alert for backorder | Solved | Low | Cristal Rippin | — | Steve O'Conner | Chat | — | 4h | ⊘Not fired | — | — | — | Aug 19, 2025 | - |
| 97523668 | Return after 30-day window | Solved | Low | Cristal Rippin | — | Ignatius Cummerata | — | 1d 4h | ○Sent, no reply | — | — | — | Aug 15, 2025 | - | |
| 84945375 | Discount code not working | Closed | Normal | Cristal Rippin | — | Yazmin Jast | — | 1d 1h | ○Sent, no reply | — | — | — | Aug 12, 2025 | Aug 15, 2025 | |
| 83165373 | Refund not received | Solved | Normal | Cristal Rippin | — | Garth Dooley | — | 4h | ●Responded | 1/5 | — | — | Aug 5, 2025 | - | |
| 06404934 | Cancel order request | Solved | Normal | Cristal Rippin | — |  Amely Pacocha | Chat | shade-match | 3d 5h | ●Responded | 3/5 | — | — | Aug 3, 2025 | - |
| 24155907 | App crashes at checkout | Closed | Normal | Cristal Rippin | — |  Faith Hilll | — | 8h | ○Sent, no reply | — | — | — | Jul 21, 2025 | Jul 23, 2025 | |
| 63297174 | App crashes at checkout | Closed | Normal | Cristal Rippin | — |  Oscar O'Hara | shade-match | 4h | ○Sent, no reply | — | — | — | Jun 30, 2025 | Jul 5, 2025 | |
| 01635420 | BOPIS order cancelled at store | Solved | Normal | Cristal Rippin | — | Oscar O'Hara | samples | 4h | ●Responded | 5/5 | — | — | Jun 25, 2025 | - | |
| 12417074 | BOPIS order cancelled at store | Solved | Normal | Cristal Rippin | — |  Vilma Gusikowski | — | 19h | ●Responded | 3/5 | — | — | Jun 25, 2025 | - | |
| 98182007 | Address change after shipping | Solved | Low | Cristal Rippin | — | Lily Raynor | bopiswholesale | 4h | ●Responded | 2/5 | — | — | Jun 25, 2025 | - | |
| 73014569 | Gift card balance question | Solved | Normal | Cristal Rippin | — | Ignatius Cummerata | gift-cardshade-match | 19h | ●Responded | 5/5 | — | — | Jun 20, 2025 | - |