Mr. Luis Kuhn
madilyn.streich@yahoo.com
Showing 1 - 39 of 39
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 95134244 | Return after 30-day window | Solved | Normal | Mr. Luis Kuhn | — |  Katrina Johns | Phone | — | 19h | ●Responded | 5/5 | — | — | May 19, 2026 | - |
| 43695967 | Refund not received | Solved | Normal | Mr. Luis Kuhn | — |  Mr. Eliza Gerhold IV | bopis | 2d 4h | ○Sent, no reply | — | — | — | May 19, 2026 | - | |
| 35648157 | App login problem | Solved | Normal | Mr. Luis Kuhn | — | Mr. Eliza Gerhold IV | Chat | gift-cardrefund | 2d 13h | ⊘Not fired | — | — | — | Apr 22, 2026 | - |
| 16572538 | Lost package follow-up | Solved | Normal | Mr. Luis Kuhn | — |  Miss Amber Hintz Sr. | damagedloyaltyreturns | 1h | ○Sent, no reply | — | — | — | Mar 30, 2026 | - | |
| 39763300 | Wholesale order question | Open | Normal | Mr. Luis Kuhn | — |  Tommy Kuvalis | Chat | returnsgift-cardinfluencer | - | —Skipped | — | — | — | Mar 6, 2026 | - |
| 41966180 | Klarna / Afterpay split issue | Closed | Normal | Mr. Luis Kuhn | — |  Mr. Skyla Trantow | Chat | damagedreturnsvip | 5h | ○Sent, no reply | — | — | — | Mar 5, 2026 | Mar 7, 2026 |
| 13887020 | App login problem | Solved | Normal | Mr. Luis Kuhn | — |  Chaz Renner | shade-matchbopisapp | 22h | ●Responded | 5/5 | — | — | Mar 4, 2026 | - | |
| 02924820 | Restock alert for backorder | Solved | Low | Mr. Luis Kuhn | — |  Dr. Mandy McLaughlin | samplesvip | 3h | ○Sent, no reply | — | — | — | Mar 3, 2026 | - | |
| 64748768 | Shipping cost question | Solved | Low | Mr. Luis Kuhn | — | Miss Amber Hintz Sr. | returnsbopisshade-match | 5h | ●Responded | 4/5 | — | — | Feb 27, 2026 | - | |
| 62225473 | Allergic reaction concern | Closed | High | Mr. Luis Kuhn | — |  Kaela Friesen | Chat | — | 4d 8h | ○Sent, no reply | — | — | — | Feb 27, 2026 | Mar 5, 2026 |
| 59192127 | Order arrived damaged | Solved | Normal | Mr. Luis Kuhn | — | Mr. Skyla Trantow | Chat | loyaltyrefund | 22h | ○Sent, no reply | — | — | — | Jan 16, 2026 | - |
| 56698693 | Wholesale order question | Closed | Normal | Mr. Luis Kuhn | — | Kaela Friesen | — | 1d 22h | ●Responded | 2/5 | — | — | Jan 1, 2026 | Jan 10, 2026 | |
| 07703158 | Cancel order request | Solved | Normal | Mr. Luis Kuhn | — | Dr. Mandy McLaughlin | — | 3h | ○Sent, no reply | — | — | — | Dec 12, 2025 | - | |
| 55298280 | Wrong shade sent | Solved | Normal | Mr. Luis Kuhn | — | Katrina Johns | Chat | gift-cardshade-matchloyalty | 10d | ○Sent, no reply | — | — | — | Dec 9, 2025 | - |
| 50073567 | Missing samples in order | Solved | Normal | Mr. Luis Kuhn | — | Chaz Renner | damagedgift-cardsamples | 1h | ○Sent, no reply | — | — | — | Nov 24, 2025 | - | |
| 96939720 | Influencer code not working | Solved | High | Mr. Luis Kuhn | — |  Lily Raynor | shade-match | 2d 20h | ○Sent, no reply | — | — | — | Nov 5, 2025 | - | |
| 30276917 | Lost package follow-up | Closed | Normal | Mr. Luis Kuhn | — |  Darryl Jacobi | Chat | loyaltyfragranceapp | 14h | ●Responded | 5/5 | — | — | Nov 2, 2025 | Nov 8, 2025 |
| 77129755 | Discount code not working | Solved | Normal | Mr. Luis Kuhn | — |  Garth Dooley | Social | — | 1h | ⊘Not fired | — | — | — | Oct 21, 2025 | - |
| 48571321 | Klarna / Afterpay split issue | Solved | Normal | Mr. Luis Kuhn | — |  Amely Pacocha | fragrance | 2d 10h | ●Responded | 9/11 | — | — | Oct 17, 2025 | - | |
| 37214959 | Lost package follow-up | Closed | Normal | Mr. Luis Kuhn | — |  Eula McKenzie | Chat | — | 13h | ○Sent, no reply | — | — | — | Oct 17, 2025 | Oct 20, 2025 |
| 46984307 | Return after 30-day window | Closed | Normal | Mr. Luis Kuhn | — |  Mr. Lonie Hudson | damagedbopis | 20h | ●Responded | 10/11 | — | — | Oct 11, 2025 | Oct 18, 2025 | |
| 51604633 | Cancel subscription / Auto-replenish | Solved | High | Mr. Luis Kuhn | — | Kaela Friesen | — | 2d 21h | ○Sent, no reply | — | — | — | Oct 7, 2025 | - | |
| 07807749 | Restock alert for backorder | Solved | High | Mr. Luis Kuhn | — | Katrina Johns | Chat | influencershippingshade-match | 5h | ○Sent, no reply | — | — | — | Sep 15, 2025 | - |
| 24535704 | Influencer code not working | Closed | Normal | Mr. Luis Kuhn | — | Mr. Eliza Gerhold IV | loyaltyshippinggift-card | 3h | ○Sent, no reply | — | — | — | Sep 11, 2025 | Sep 18, 2025 | |
| 02195918 | Shipping cost question | Solved | Normal | Mr. Luis Kuhn | — | Amely Pacocha | Chat | shade-matchdamaged | 4h | ●Responded | 7/11 | — | — | Sep 6, 2025 | - |
| 43642663 | Foundation match help | Closed | Normal | Mr. Luis Kuhn | — | Garth Dooley | Chat | shade-match | 3h | ●Responded | 9/11 | — | — | Aug 19, 2025 | Aug 23, 2025 |
| 52537456 | Birthday gift not received | Solved | Normal | Mr. Luis Kuhn | — |  Leonard Waters-Howell | Chat | influencer | 18h | ⊘Not fired | — | — | — | Aug 1, 2025 | - |
| 64096454 | BOPIS pickup not ready | Solved | High | Mr. Luis Kuhn | — |  Steve O'Conner | vipshade-match | 13h | ○Sent, no reply | — | — | — | Jul 31, 2025 | - | |
| 98942722 | Missing samples in order | Solved | Normal | Mr. Luis Kuhn | — | Eula McKenzie | Chat | — | 14h | ●Responded | 3/5 | — | — | Jul 30, 2025 | - |
| 67492303 | Pro discount enrollment | Solved | Normal | Mr. Luis Kuhn | — | Lily Raynor | shade-matchrefundreturns | 4d 15h | ○Sent, no reply | — | — | — | Jul 24, 2025 | - | |
| 98095243 | Restock alert for backorder | Solved | Low | Mr. Luis Kuhn | — |  Yazmin Jast | Chat | loyaltyvipbopis | 6h | ○Sent, no reply | — | — | — | Jul 19, 2025 | - |
| 90621589 | Missing samples in order | Closed | Normal | Mr. Luis Kuhn | — | Kaela Friesen | Social | appshipping | 3d 1h | ⊘Not fired | — | — | — | Jul 16, 2025 | Jul 26, 2025 |
| 50929291 | Lost package follow-up | Solved | Normal | Mr. Luis Kuhn | — | Amely Pacocha | Chat | refundloyalty | 6h | ●Responded | 5/5 | — | — | Jun 28, 2025 | - |
| 96665614 | Item authenticity concern | Solved | Normal | Mr. Luis Kuhn | — | Miss Amber Hintz Sr. | bopiswholesaleshade-match | 1h | ○Sent, no reply | — | — | — | Jun 25, 2025 | - | |
| 86387545 | Missing samples in order | Solved | Normal | Mr. Luis Kuhn | — | Miss Amber Hintz Sr. | — | 1d 6h | ⊘Not fired | — | — | — | Jun 21, 2025 | - | |
| 05303600 | Restock alert for backorder | Solved | Urgent | Mr. Luis Kuhn | — | Lily Raynor | Chat | samples | 6h | ○Sent, no reply | — | — | — | Jun 17, 2025 | - |
| 83909691 | Klarna / Afterpay split issue | Solved | Low | Mr. Luis Kuhn | — | Amely Pacocha | Chat | gift-card | 3h | ○Sent, no reply | — | — | — | Jun 13, 2025 | - |
| 22463278 | Cancel order request | Solved | Urgent | Mr. Luis Kuhn | — | Chaz Renner | Phone | loyalty | 4h | ●Responded | 5/5 | — | — | Jun 10, 2025 | - |
| 08368778 | Lost package follow-up | Solved | Normal | Mr. Luis Kuhn | — | Lily Raynor | Social | — | 23h | ⊘Not fired | — | — | — | Jun 7, 2025 | - |