Kenneth O'Reilly
gloria32@hotmail.com
Showing 1 - 38 of 38
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 42802188 | Insider tier issue | Solved | Normal | Kenneth O'Reilly | — |  Yazmin Jast | loyalty | 4h | ●Responded | 5/5 | — | — | May 8, 2026 | - | |
| 12804864 | App crashes at checkout | Solved | Normal | Kenneth O'Reilly | — |  Dr. Mandy McLaughlin | fragrance | 2h | ○Sent, no reply | — | — | — | May 7, 2026 | - | |
| 25521206 | Refund not received | Solved | Normal | Kenneth O'Reilly | — | Dr. Mandy McLaughlin | Chat | shippingshade-match | 1h | ○Sent, no reply | — | — | — | Apr 22, 2026 | - |
| 38711261 | App login problem | Pending | Normal | Kenneth O'Reilly | — |  Faith Hilll | Chat | app | - | —Skipped | — | — | — | Apr 17, 2026 | - |
| 97924914 | Order arrived damaged | Closed | Normal | Kenneth O'Reilly | — | Yazmin Jast | returns | 6h | ○Sent, no reply | — | — | — | Mar 30, 2026 | Apr 4, 2026 | |
| 81150821 | Return after 30-day window | Solved | Normal | Kenneth O'Reilly | — |  Julie Hodkiewicz | gift-card | 2d 15h | ●Responded | 1/5 | — | — | Mar 27, 2026 | - | |
| 29618525 | Refund not received | Solved | Low | Kenneth O'Reilly | — |  Ignatius Cummerata | shade-match | 2d 14h | ○Sent, no reply | — | — | — | Mar 26, 2026 | - | |
| 39000900 | BOPIS order cancelled at store | Solved | Normal | Kenneth O'Reilly | — |  Chaz Renner | returnssamples | 2h | ○Sent, no reply | — | — | — | Feb 27, 2026 | - | |
| 15468217 | Store experience feedback | Solved | Low | Kenneth O'Reilly | — |  Tommy Kuvalis | Chat | samplesloyaltyvip | 20h | ○Sent, no reply | — | — | — | Feb 5, 2026 | - |
| 64680955 | Return after 30-day window | Open | Normal | Kenneth O'Reilly | — |  Mr. Lonie Hudson | — | - | —Skipped | — | — | — | Feb 4, 2026 | - | |
| 72490575 | App login problem | Solved | Normal | Kenneth O'Reilly | — | Yazmin Jast | Chat | gift-card | 1d 12h | ○Sent, no reply | — | — | — | Jan 21, 2026 | - |
| 14005445 | Missing samples in order | Solved | Normal | Kenneth O'Reilly | — |  Katrina Johns | Phone | — | 10h | ○Sent, no reply | — | — | — | Jan 19, 2026 | - |
| 14602923 | Where is my order? | Closed | Normal | Kenneth O'Reilly | — |  Vilma Gusikowski | app | 1h | ●Responded | 5/5 | — | — | Dec 12, 2025 | Dec 17, 2025 | |
| 23930788 | Pro discount enrollment | Solved | Normal | Kenneth O'Reilly | — | Tommy Kuvalis | Chat | refund | 1d | ○Sent, no reply | — | — | — | Dec 9, 2025 | - |
| 91627022 | Address change after shipping | Closed | High | Kenneth O'Reilly | — |  Mr. Cade Senger | fragrance | 4h | ○Sent, no reply | — | — | — | Dec 5, 2025 | Dec 11, 2025 | |
| 82943636 | Return after 30-day window | Open | Normal | Kenneth O'Reilly | — |  Darryl Jacobi | wholesaleinfluencer | - | —Skipped | — | — | — | Dec 4, 2025 | - | |
| 33113744 | Restock alert for backorder | Solved | High | Kenneth O'Reilly | — | Ignatius Cummerata | Phone | returnsinfluencer | 16h | ●Responded | 10/11 | — | — | Nov 20, 2025 | - |
| 40619507 | Insider tier issue | Solved | Urgent | Kenneth O'Reilly | — | Vilma Gusikowski | Chat | vip | 6h | ●Responded | 10/11 | — | — | Nov 12, 2025 | - |
| 48267059 | App login problem | Solved | Normal | Kenneth O'Reilly | — | Faith Hilll | Chat | refundvipfragrance | 3h | ⊘Not fired | — | — | — | Nov 11, 2025 | - |
| 68098891 | Missing samples in order | Closed | Normal | Kenneth O'Reilly | — |  Kip Schroeder IV | Chat | shippingapp | 7h | ●Responded | 5/5 | — | — | Nov 6, 2025 | Nov 13, 2025 |
| 59845852 | Wholesale order question | Solved | Low | Kenneth O'Reilly | — |  Amely Pacocha | — | 1h | ●Responded | 5/5 | — | — | Nov 5, 2025 | - | |
| 36203916 | Discount code not working | Closed | Normal | Kenneth O'Reilly | — |  Miss Amber Hintz Sr. | bopisfragranceshipping | 7h | ●Responded | 4/5 | — | — | Oct 31, 2025 | Nov 7, 2025 | |
| 52508641 | Cancel order request | Solved | Normal | Kenneth O'Reilly | — | Miss Amber Hintz Sr. | Social | vipreturnsapp | 19h | ⊘Not fired | — | — | — | Oct 16, 2025 | - |
| 22236891 | Where is my order? | Solved | Low | Kenneth O'Reilly | — | Kip Schroeder IV | Chat | loyaltybopisshade-match | 7h | ●Responded | 5/5 | — | — | Oct 4, 2025 | - |
| 65446422 | Refund not received | Closed | Normal | Kenneth O'Reilly | — | Kip Schroeder IV | Chat | samples | 1h | ●Responded | 5/5 | — | — | Oct 1, 2025 | Oct 5, 2025 |
| 24702467 | Where is my order? | Solved | Low | Kenneth O'Reilly | — | Kip Schroeder IV | wholesale | 1h | ●Responded | 5/5 | — | — | Sep 28, 2025 | - | |
| 09437898 | Loyalty points not posting | Solved | Normal | Kenneth O'Reilly | — |  Leonard Waters-Howell | Chat | — | 3h | ○Sent, no reply | — | — | — | Sep 24, 2025 | - |
| 39046619 | Lost package follow-up | Solved | Normal | Kenneth O'Reilly | — | Vilma Gusikowski | Chat | — | 5h | ○Sent, no reply | — | — | — | Sep 17, 2025 | - |
| 49381697 | Restock alert for backorder | Solved | Normal | Kenneth O'Reilly | — |  Eula McKenzie | shade-matchrefund | 8h | ●Responded | 4/5 | — | — | Sep 8, 2025 | - | |
| 03277143 | Refund not received | Solved | Urgent | Kenneth O'Reilly | — |  Mr. Skyla Trantow | wholesale | 5h | ○Sent, no reply | — | — | — | Aug 9, 2025 | - | |
| 07740352 | Missing samples in order | Solved | Low | Kenneth O'Reilly | — | Miss Amber Hintz Sr. | — | 1d 7h | ○Sent, no reply | — | — | — | Jul 22, 2025 | - | |
| 92470572 | Cancel order request | Closed | Normal | Kenneth O'Reilly | — | Faith Hilll | Phone | — | 1h | ○Sent, no reply | — | — | — | Jul 19, 2025 | Jul 21, 2025 |
| 27271990 | Shipping cost question | Pending | High | Kenneth O'Reilly | — | Vilma Gusikowski | Chat | influencer | - | —Skipped | — | — | — | Jul 16, 2025 | - |
| 44685755 | Return after 30-day window | Solved | Normal | Kenneth O'Reilly | — | Faith Hilll | Phone | wholesale | 1h | ●Responded | 1/11 | — | — | Jul 2, 2025 | - |
| 08632927 | Shipping cost question | Solved | High | Kenneth O'Reilly | — | Miss Amber Hintz Sr. | — | 2d 7h | ●Responded | 9/11 | — | — | Jun 25, 2025 | - | |
| 56398462 | Missing items in shipment | Solved | Normal | Kenneth O'Reilly | — | Mr. Skyla Trantow | refund | 5h | ⊘Not fired | — | — | — | Jun 24, 2025 | - | |
| 61791560 | Where is my order? | Solved | Normal | Kenneth O'Reilly | — | Mr. Skyla Trantow | damagedloyalty | 3h | ○Sent, no reply | — | — | — | Jun 23, 2025 | - | |
| 08459027 | Missing samples in order | Closed | High | Kenneth O'Reilly | — | Vilma Gusikowski | — | 5h | ○Sent, no reply | — | — | — | Jun 22, 2025 | Jun 26, 2025 |