Lana Corwin
dale.berge@yahoo.com
Showing 1 - 39 of 39
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 93593408 | BOPIS pickup not ready | Solved | Normal | Lana Corwin | — |  Leonard Waters-Howell | Social | — | 5h | ⊘Not fired | — | — | — | May 20, 2026 | - |
| 05264444 | Cancel subscription / Auto-replenish | Pending | Normal | Lana Corwin | — |  Chaz Renner | damagedloyalty | - | —Skipped | — | — | — | May 19, 2026 | - | |
| 18680560 | Shipping cost question | Solved | Normal | Lana Corwin | — | Leonard Waters-Howell | Chat | — | 5h | ○Sent, no reply | — | — | — | Apr 28, 2026 | - |
| 43570346 | Pro discount enrollment | Closed | Normal | Lana Corwin | — |  Katrina Johns | Chat | returnsrefundwholesale | 6h | ○Sent, no reply | — | — | — | Apr 27, 2026 | Apr 30, 2026 |
| 23774919 | Gift card balance question | Open | Normal | Lana Corwin | — |  Dr. Mandy McLaughlin | Chat | shipping | - | —Skipped | — | — | — | Apr 26, 2026 | - |
| 77049683 | Restock alert for backorder | Solved | Normal | Lana Corwin | — |  Ignatius Cummerata | shippingsamples | 13h | ○Sent, no reply | — | — | — | Apr 17, 2026 | - | |
| 91911080 | Address change after shipping | Closed | Normal | Lana Corwin | — | Ignatius Cummerata | Phone | vip | 1h | ○Sent, no reply | — | — | — | Apr 15, 2026 | Apr 17, 2026 |
| 62810715 | Influencer code not working | Solved | Normal | Lana Corwin | — | Ignatius Cummerata | Chat | returnsinfluencer | 13h | ○Sent, no reply | — | — | — | Apr 13, 2026 | - |
| 84867789 | Missing items in shipment | Solved | Normal | Lana Corwin | — |  Steve O'Conner | vipapp | 1h | ○Sent, no reply | — | — | — | Apr 12, 2026 | - | |
| 69813330 | Store experience feedback | Solved | Normal | Lana Corwin | — |  Julie Hodkiewicz | fragrance | 1d 18h | ○Sent, no reply | — | — | — | Apr 10, 2026 | - | |
| 98330983 | Loyalty points not posting | Solved | Normal | Lana Corwin | — |  Mr. Lonie Hudson | — | 10h | ○Sent, no reply | — | — | — | Mar 22, 2026 | - | |
| 87387478 | Loyalty points not posting | Solved | Normal | Lana Corwin | — |  Faith Hilll | — | 3h | ○Sent, no reply | — | — | — | Mar 18, 2026 | - | |
| 27962805 | BOPIS pickup not ready | Solved | Normal | Lana Corwin | — |  Lily Raynor | Social | shipping | 2h | ⊘Not fired | — | — | — | Mar 9, 2026 | - |
| 72009921 | Shipping cost question | Solved | High | Lana Corwin | — |  Garth Dooley | Phone | wholesaleappvip | 13h | ○Sent, no reply | — | — | — | Feb 25, 2026 | - |
| 32324708 | Wrong shade sent | Solved | Normal | Lana Corwin | — |  Yazmin Jast | fragrancedamagedvip | 5h | ●Responded | 4/5 | — | — | Feb 21, 2026 | - | |
| 77795615 | Store experience feedback | Solved | Normal | Lana Corwin | — |  Darryl Jacobi | bopisrefundgift-card | 1h | ○Sent, no reply | — | — | — | Feb 20, 2026 | - | |
| 07617180 | BOPIS order cancelled at store | Closed | Normal | Lana Corwin | — | Katrina Johns | Chat | refundsamples | 6h | ●Responded | 5/5 | — | — | Feb 19, 2026 | Feb 20, 2026 |
| 88066805 | Allergic reaction concern | Closed | High | Lana Corwin | — | Mr. Lonie Hudson | shade-match | 2h | ○Sent, no reply | — | — | — | Feb 13, 2026 | Feb 14, 2026 | |
| 27865795 | Refund not received | Solved | Normal | Lana Corwin | — |  Vilma Gusikowski | Chat | gift-cardshade-match | 14h | ○Sent, no reply | — | — | — | Jan 27, 2026 | - |
| 65466638 | Return after 30-day window | Solved | Normal | Lana Corwin | — | Julie Hodkiewicz | Chat | gift-card | 2d 20h | ○Sent, no reply | — | — | — | Jan 17, 2026 | - |
| 70369476 | Loyalty points not posting | Solved | Normal | Lana Corwin | — | Steve O'Conner | Chat | fragrance | 9h | ○Sent, no reply | — | — | — | Jan 1, 2026 | - |
| 50254667 | Question about product ingredients | Solved | Low | Lana Corwin | — | Leonard Waters-Howell | shipping | 4h | ○Sent, no reply | — | — | — | Dec 23, 2025 | - | |
| 78463554 | Cancel order request | Solved | Normal | Lana Corwin | — | Mr. Lonie Hudson | appgift-carddamaged | 17h | ○Sent, no reply | — | — | — | Dec 10, 2025 | - | |
| 15953998 | Item authenticity concern | Solved | Low | Lana Corwin | — |  Mr. Skyla Trantow | — | 5h | ●Responded | 5/5 | — | — | Nov 21, 2025 | - | |
| 72436185 | Shipping cost question | Pending | Normal | Lana Corwin | — |  Kaela Friesen | vipwholesalefragrance | - | —Skipped | — | — | — | Nov 21, 2025 | - | |
| 00471201 | Item authenticity concern | Solved | Normal | Lana Corwin | — | Garth Dooley | Phone | influencerbopisshade-match | 20h | ●Responded | 10/11 | — | — | Nov 18, 2025 | - |
| 52376185 | App login problem | Solved | Normal | Lana Corwin | — |  Kip Schroeder IV | Chat | shippingvip | 5h | ●Responded | 5/5 | — | — | Nov 1, 2025 | - |
| 11551502 | Missing items in shipment | Solved | Normal | Lana Corwin | — | Vilma Gusikowski | Chat | shade-matchrefund | 3h | ○Sent, no reply | — | — | — | Oct 31, 2025 | - |
| 98023723 | Store experience feedback | Closed | Normal | Lana Corwin | — |  Amely Pacocha | appshade-matchwholesale | 6h | ○Sent, no reply | — | — | — | Oct 27, 2025 | Nov 1, 2025 | |
| 82287427 | Refund not received | Closed | Normal | Lana Corwin | — | Kaela Friesen | — | 2h | ●Responded | 5/5 | — | — | Oct 24, 2025 | Oct 28, 2025 | |
| 69624655 | BOPIS pickup not ready | Closed | Normal | Lana Corwin | — | Kip Schroeder IV | Chat | samplesinfluencerreturns | 6h | ●Responded | 4/5 | — | — | Oct 21, 2025 | Oct 27, 2025 |
| 00706298 | Order arrived damaged | Solved | Normal | Lana Corwin | — | Garth Dooley | shippingsamples | 2h | ○Sent, no reply | — | — | — | Oct 20, 2025 | - | |
| 92397205 | App login problem | Solved | Normal | Lana Corwin | — | Vilma Gusikowski | — | 11h | ●Responded | 10/11 | — | — | Oct 7, 2025 | - | |
| 20475898 | Discount code not working | Solved | Normal | Lana Corwin | — | Darryl Jacobi | Chat | gift-cardinfluencer | 5h | ⊘Not fired | — | — | — | Sep 30, 2025 | - |
| 16621075 | Wholesale order question | Solved | Normal | Lana Corwin | — | Kaela Friesen | Chat | fragrance | 2d 12h | ⊘Not fired | — | — | — | Sep 16, 2025 | - |
| 49600671 | Foundation match help | Solved | High | Lana Corwin | — |  Mr. Cade Senger | Phone | shipping | 19h | ○Sent, no reply | — | — | — | Sep 5, 2025 | - |
| 05396587 | Gift card balance question | Solved | Low | Lana Corwin | — | Mr. Skyla Trantow | influencergift-cardrefund | 5h | ○Sent, no reply | — | — | — | Aug 30, 2025 | - | |
| 79120867 | Return after 30-day window | Solved | Normal | Lana Corwin | — | Faith Hilll | loyalty | 15h | ○Sent, no reply | — | — | — | Aug 28, 2025 | - | |
| 56451386 | Loyalty points not posting | Solved | Low | Lana Corwin | — |  Miss Amber Hintz Sr. | bopisappshipping | 1h | ○Sent, no reply | — | — | — | Aug 18, 2025 | - |