Chelsie Reinger
sister.stoltenberg62@hotmail.com
Showing 1 - 13 of 13
Rating | Comment | Ticket | Customer | Team member | Responded |
|---|---|---|---|---|---|
| 5/5 | Got my missing samples shipped out the same day. Thank you! | 98653872Lost package follow-up | Chelsie Reinger |  Eula McKenzie | Apr 2, 2026, 11:37 PM |
| 1/11 | Lost loyalty points in a migration. Never got them back. Done. | 74020076Gift card balance question | Chelsie Reinger |  Yazmin Jast | Mar 26, 2026, 2:25 PM |
| 5/5 | Replaced my damaged perfume bottle within 24 hours. So impressed. | 64960272Item authenticity concern | Chelsie Reinger |  Mr. Cade Senger | Mar 2, 2026, 2:26 PM |
| 5/5 | Replied within minutes on a Sunday. Honestly didn't expect that. | 37535581Price match request | Chelsie Reinger |  Tommy Kuvalis | Jan 2, 2026, 10:44 PM |
| 2/5 | Tried to charge me a restocking fee on a product they sent in the wrong color. | 54265086Missing samples in order | Chelsie Reinger |  Jacklyn Dare | Dec 23, 2025, 10:18 AM |
| 3/5 | Just okay. The agent solved the immediate problem but the larger issue is still there. | 63012830Birthday gift not received | Chelsie Reinger |  Leonard Waters-Howell | Nov 9, 2025, 4:09 PM |
| 7/11 | Solid retailer. Not differentiated enough to recommend over alternatives. | 86088509BOPIS pickup not ready | Chelsie Reinger |  Mr. Lonie Hudson | Sep 29, 2025, 9:31 PM |
| 5/5 | Lightning fast response, fixed my Insider points balance in one message. | 01937287Influencer code not working | Chelsie Reinger | Mr. Cade Senger | Sep 25, 2025, 2:44 AM |
| 4/5 | Great overall, just took a bit longer than I expected on chat. | 52243378Price match request | Chelsie Reinger |  Garth Dooley | Sep 14, 2025, 2:14 AM |
| 9/11 | Already referred three friends. They all love it too. | 77408436BOPIS order cancelled at store | Chelsie Reinger |  Faith Hilll | Sep 3, 2025, 8:48 AM |
| 10/11 | Best omnichannel experience in beauty. Stores, app, and online all sync seamlessly. | 22802380Item authenticity concern | Chelsie Reinger | Tommy Kuvalis | Aug 18, 2025, 2:34 PM |
| 5/5 | Helped me find a fragrance similar to one that was discontinued. Truly thoughtful. | 13896485Cancel subscription / Auto-replenish | Chelsie Reinger |  Kip Schroeder IV | Jul 8, 2025, 4:34 AM |
| 5/5 | Sara helped me build a gift bundle for my mom's birthday. So sweet. | 17724097Where is my order? | Chelsie Reinger |  Julie Hodkiewicz | Jul 3, 2025, 10:52 PM |