Chelsie Reinger
sister.stoltenberg62@hotmail.com
Showing 1 - 47 of 47
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 95559653 | Gift card balance question | Solved | Normal | — | wholesalesamples | 10h | ○Sent, no reply | — | — | — | May 6, 2026 | - | |||
| 00303919 | Wrong shade sent | Closed | Normal | — | Chat | shippingappgift-card | 1d 9h | ○Sent, no reply | — | — | — | May 2, 2026 | May 7, 2026 | ||
| 78388174 | Address change after shipping | Solved | Normal | — | Chat | influencer | 6h | ⊘Not fired | — | — | — | May 1, 2026 | - | ||
| 27899325 | Allergic reaction concern | Solved | Low | — | Chat | fragrancedamaged | 23h | ○Sent, no reply | — | — | — | Apr 23, 2026 | - | ||
| 60379566 | Missing items in shipment | Pending | Low | — | Chat | loyalty | - | —Skipped | — | — | — | Apr 4, 2026 | - | ||
| 98653872 | Lost package follow-up | Solved | Normal | — | damagedfragrancesamples | 20h | ●Responded | 5/5 | — | — | Mar 31, 2026 | - | |||
| 16493385 | Missing items in shipment | Solved | High | — | Chat | — | 4h | ○Sent, no reply | — | — | — | Mar 28, 2026 | - | ||
| 29764577 | Missing samples in order | Solved | Normal | — | shade-match | 20h | ○Sent, no reply | — | — | — | Mar 26, 2026 | - | |||
| 74020076 | Gift card balance question | Solved | Urgent | — | gift-cardwholesale | 8h | ●Responded | 1/11 | — | — | Mar 24, 2026 | - | |||
| 66872489 | App crashes at checkout | Open | Urgent | — | returnsshade-matchwholesale | - | —Skipped | — | — | — | Mar 11, 2026 | - | |||
| 76929157 | Where is my order? | Solved | Normal | — | Chat | bopisvipshade-match | 1d | ○Sent, no reply | — | — | — | Mar 8, 2026 | - | ||
| 64960272 | Item authenticity concern | Solved | High | — | Phone | — | 1h | ●Responded | 5/5 | — | — | Feb 28, 2026 | - | ||
| 40555948 | Allergic reaction concern | Pending | Low | — | Chat | vip | - | —Skipped | — | — | — | Feb 25, 2026 | - | ||
| 92311789 | Wrong shade sent | Closed | Normal | — | shade-matchbopis | 10h | ○Sent, no reply | — | — | — | Feb 21, 2026 | Feb 26, 2026 | |||
| 04853032 | App login problem | Closed | Normal | — | shippinginfluencer | 17h | ○Sent, no reply | — | — | — | Feb 9, 2026 | Feb 11, 2026 | |||
| 30718381 | Influencer code not working | Solved | Normal | — | fragrancebopisvip | 5h | ○Sent, no reply | — | — | — | Feb 7, 2026 | - | |||
| 17263149 | Missing items in shipment | Closed | Urgent | — | Social | returns | 2d 12h | ⊘Not fired | — | — | — | Feb 5, 2026 | Feb 9, 2026 | ||
| 02013300 | BOPIS pickup not ready | Solved | High | — | Chat | — | 2h | ○Sent, no reply | — | — | — | Feb 2, 2026 | - | ||
| 42553948 | Lost package follow-up | Solved | Normal | — | Chat | gift-cardapp | 10h | ○Sent, no reply | — | — | — | Jan 17, 2026 | - | ||
| 37535581 | Price match request | Solved | Normal | — | Chat | — | 3h | ●Responded | 5/5 | — | — | Jan 2, 2026 | - | ||
| 84446033 | Insider tier issue | Solved | Normal | — | wholesale | 11h | ○Sent, no reply | — | — | — | Dec 30, 2025 | - | |||
| 54265086 | Missing samples in order | Solved | Normal | — | damaged | 16h | ●Responded | 2/5 | — | — | Dec 21, 2025 | - | |||
| 20241658 | BOPIS pickup not ready | Closed | Normal | — | Social | — | 2d 17h | ⊘Not fired | — | — | — | Nov 17, 2025 | Nov 23, 2025 | ||
| 63012830 | Birthday gift not received | Solved | Normal | — | Chat | — | 1d 23h | ●Responded | 3/5 | — | — | Nov 7, 2025 | - | ||
| 67544167 | Klarna / Afterpay split issue | Solved | Normal | — | refundshippinginfluencer | 6h | ○Sent, no reply | — | — | — | Oct 29, 2025 | - | |||
| 00439593 | Gift card balance question | Solved | Normal | — | — | 7h | ○Sent, no reply | — | — | — | Oct 23, 2025 | - | |||
| 95506706 | Where is my order? | Pending | Low | — | samples | - | —Skipped | — | — | — | Oct 22, 2025 | - | |||
| 42005506 | Item authenticity concern | Solved | Normal | — | influencer | 20h | ○Sent, no reply | — | — | — | Oct 15, 2025 | - | |||
| 01773547 | Price match request | Solved | Normal | — | Chat | fragrance | 12h | ⊘Not fired | — | — | — | Oct 11, 2025 | - | ||
| 86088509 | BOPIS pickup not ready | Solved | Normal | — | Chat | samples | 1d 17h | ●Responded | 7/11 | — | — | Sep 26, 2025 | - | ||
| 01937287 | Influencer code not working | Solved | Normal | — | shippingreturns | 4h | ●Responded | 5/5 | — | — | Sep 23, 2025 | - | |||
| 52243378 | Price match request | Closed | Normal | — | Phone | shipping | 16h | ●Responded | 4/5 | — | — | Sep 11, 2025 | Sep 14, 2025 | ||
| 71718490 | Address change after shipping | Solved | Normal | — | Chat | returns | 22h | ○Sent, no reply | — | — | — | Sep 8, 2025 | - | ||
| 05975452 | Question about product ingredients | Closed | Normal | — | Social | — | 1d 3h | ⊘Not fired | — | — | — | Sep 1, 2025 | Sep 4, 2025 | ||
| 77408436 | BOPIS order cancelled at store | Solved | Normal | — | shipping | 13h | ●Responded | 9/11 | — | — | Sep 1, 2025 | - | |||
| 22802380 | Item authenticity concern | Solved | Normal | — | Phone | loyaltyvipwholesale | 4h | ●Responded | 10/11 | — | — | Aug 17, 2025 | - | ||
| 69074802 | App login problem | Solved | Urgent | — | samplesrefunddamaged | 6h | ○Sent, no reply | — | — | — | Aug 15, 2025 | - | |||
| 73687649 | Birthday gift not received | Closed | Normal | — | wholesale | 1d 17h | ○Sent, no reply | — | — | — | Aug 12, 2025 | Aug 17, 2025 | |||
| 69485604 | App login problem | Solved | Low | — | Chat | refundshippingsamples | 4h | ○Sent, no reply | — | — | — | Jul 21, 2025 | - | ||
| 33061664 | Address change after shipping | Pending | High | — | Phone | bopis | - | —Skipped | — | — | — | Jul 16, 2025 | - | ||
| 10443861 | Discount code not working | Closed | Low | — | Social | — | 6h | ⊘Not fired | — | — | — | Jul 10, 2025 | Jul 13, 2025 | ||
| 13896485 | Cancel subscription / Auto-replenish | Solved | Low | — | Chat | — | 3h | ●Responded | 5/5 | — | — | Jul 7, 2025 | - | ||
| 45727284 | Restock alert for backorder | Solved | Urgent | — | loyalty | 2d | ○Sent, no reply | — | — | — | Jul 4, 2025 | - | |||
| 39411356 | Address change after shipping | Closed | Low | — | Chat | — | 2d 13h | ○Sent, no reply | — | — | — | Jul 3, 2025 | Jul 12, 2025 | ||
| 17724097 | Where is my order? | Solved | Normal | — | Chat | returnsshipping | 6h | ●Responded | 5/5 | — | — | Jul 3, 2025 | - | ||
| 46001277 | Pro discount enrollment | Solved | High | — | Phone | samplesdamagedinfluencer | 1h | ○Sent, no reply | — | — | — | Jun 21, 2025 | - | ||
| 19102888 | Shipping cost question | Closed | Normal | — | returns | 5h | ○Sent, no reply | — | — | — | Jun 10, 2025 | Jun 15, 2025 |