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CustomersChelsie Reinger

Chelsie Reinger

sister.stoltenberg62@hotmail.com
Tickets47Responses13
Showing 1 - 47 of 47
External ID
Subject
Status
Priority
Customer
Company
Assigned to
Channel
Tags
Resolution
Survey state
Response
QA
Signals
Created
Closed
95559653Gift card balance questionSolvedNormalChelsie Reinger—Mr. Cade SengerEmail
wholesalesamples
10h○Sent, no reply———May 6, 2026-
00303919Wrong shade sentClosedNormalChelsie Reinger—Dr. Mandy McLaughlinChat
shippingappgift-card
1d 9h○Sent, no reply———May 2, 2026May 7, 2026
78388174Address change after shippingSolvedNormalChelsie Reinger—Kip Schroeder IVChat
influencer
6h⊘Not fired———May 1, 2026-
27899325Allergic reaction concernSolvedLowChelsie Reinger—Ignatius CummerataChat
fragrancedamaged
23h○Sent, no reply———Apr 23, 2026-
60379566Missing items in shipmentPendingLowChelsie Reinger—Dr. Mandy McLaughlinChat
loyalty
-—Skipped———Apr 4, 2026-
98653872Lost package follow-upSolvedNormalChelsie Reinger—Eula McKenzieEmail
damagedfragrancesamples
20h●Responded5/5——Mar 31, 2026-
16493385Missing items in shipmentSolvedHighChelsie Reinger—Vilma GusikowskiChat—4h○Sent, no reply———Mar 28, 2026-
29764577Missing samples in orderSolvedNormalChelsie Reinger—Amely PacochaEmail
shade-match
20h○Sent, no reply———Mar 26, 2026-
74020076Gift card balance questionSolvedUrgentChelsie Reinger—Yazmin JastEmail
gift-cardwholesale
8h●Responded1/11——Mar 24, 2026-
66872489App crashes at checkoutOpenUrgentChelsie Reinger—Steve O'ConnerEmail
returnsshade-matchwholesale
-—Skipped———Mar 11, 2026-
76929157Where is my order?SolvedNormalChelsie Reinger—Mr. Eliza Gerhold IVChat
bopisvipshade-match
1d○Sent, no reply———Mar 8, 2026-
64960272Item authenticity concernSolvedHighChelsie Reinger—Mr. Cade SengerPhone—1h●Responded5/5——Feb 28, 2026-
40555948Allergic reaction concernPendingLowChelsie Reinger—Amely PacochaChat
vip
-—Skipped———Feb 25, 2026-
92311789Wrong shade sentClosedNormalChelsie Reinger—Tommy KuvalisEmail
shade-matchbopis
10h○Sent, no reply———Feb 21, 2026Feb 26, 2026
04853032App login problemClosedNormalChelsie Reinger—Julie HodkiewiczEmail
shippinginfluencer
17h○Sent, no reply———Feb 9, 2026Feb 11, 2026
30718381Influencer code not workingSolvedNormalChelsie Reinger—Tommy KuvalisEmail
fragrancebopisvip
5h○Sent, no reply———Feb 7, 2026-
17263149Missing items in shipmentClosedUrgentChelsie Reinger—Ignatius CummerataSocial
returns
2d 12h⊘Not fired———Feb 5, 2026Feb 9, 2026
02013300BOPIS pickup not readySolvedHighChelsie Reinger—Kip Schroeder IVChat—2h○Sent, no reply———Feb 2, 2026-
42553948Lost package follow-upSolvedNormalChelsie Reinger—Darryl JacobiChat
gift-cardapp
10h○Sent, no reply———Jan 17, 2026-
37535581Price match requestSolvedNormalChelsie Reinger—Tommy KuvalisChat—3h●Responded5/5——Jan 2, 2026-
84446033Insider tier issueSolvedNormalChelsie Reinger—Yazmin JastEmail
wholesale
11h○Sent, no reply———Dec 30, 2025-
54265086Missing samples in orderSolvedNormalChelsie Reinger—Jacklyn DareEmail
damaged
16h●Responded2/5——Dec 21, 2025-
20241658BOPIS pickup not readyClosedNormalChelsie Reinger—Ignatius CummerataSocial—2d 17h⊘Not fired———Nov 17, 2025Nov 23, 2025
63012830Birthday gift not receivedSolvedNormalChelsie Reinger—Leonard Waters-HowellChat—1d 23h●Responded3/5——Nov 7, 2025-
67544167Klarna / Afterpay split issueSolvedNormalChelsie Reinger—Katrina JohnsEmail
refundshippinginfluencer
6h○Sent, no reply———Oct 29, 2025-
00439593Gift card balance questionSolvedNormalChelsie Reinger—Garth DooleyEmail—7h○Sent, no reply———Oct 23, 2025-
95506706Where is my order?PendingLowChelsie Reinger—Jacklyn DareEmail
samples
-—Skipped———Oct 22, 2025-
42005506Item authenticity concernSolvedNormalChelsie Reinger—Mr. Eliza Gerhold IVEmail
influencer
20h○Sent, no reply———Oct 15, 2025-
01773547Price match requestSolvedNormalChelsie Reinger—Kip Schroeder IVChat
fragrance
12h⊘Not fired———Oct 11, 2025-
86088509BOPIS pickup not readySolvedNormalChelsie Reinger—Mr. Lonie HudsonChat
samples
1d 17h●Responded7/11——Sep 26, 2025-
01937287Influencer code not workingSolvedNormalChelsie Reinger—Mr. Cade SengerEmail
shippingreturns
4h●Responded5/5——Sep 23, 2025-
52243378Price match requestClosedNormalChelsie Reinger—Garth DooleyPhone
shipping
16h●Responded4/5——Sep 11, 2025Sep 14, 2025
71718490Address change after shippingSolvedNormalChelsie Reinger—Chaz RennerChat
returns
22h○Sent, no reply———Sep 8, 2025-
05975452Question about product ingredientsClosedNormalChelsie Reinger—Mr. Eliza Gerhold IVSocial—1d 3h⊘Not fired———Sep 1, 2025Sep 4, 2025
77408436BOPIS order cancelled at storeSolvedNormalChelsie Reinger—Faith HilllEmail
shipping
13h●Responded9/11——Sep 1, 2025-
22802380Item authenticity concernSolvedNormalChelsie Reinger—Tommy KuvalisPhone
loyaltyvipwholesale
4h●Responded10/11——Aug 17, 2025-
69074802App login problemSolvedUrgentChelsie Reinger—Mr. Lonie HudsonEmail
samplesrefunddamaged
6h○Sent, no reply———Aug 15, 2025-
73687649Birthday gift not receivedClosedNormalChelsie Reinger—Jacklyn DareEmail
wholesale
1d 17h○Sent, no reply———Aug 12, 2025Aug 17, 2025
69485604App login problemSolvedLowChelsie Reinger—Jacklyn DareChat
refundshippingsamples
4h○Sent, no reply———Jul 21, 2025-
33061664Address change after shippingPendingHighChelsie Reinger—Mr. Eliza Gerhold IVPhone
bopis
-—Skipped———Jul 16, 2025-
10443861Discount code not workingClosedLowChelsie Reinger—Yazmin JastSocial—6h⊘Not fired———Jul 10, 2025Jul 13, 2025
13896485Cancel subscription / Auto-replenishSolvedLowChelsie Reinger—Kip Schroeder IVChat—3h●Responded5/5——Jul 7, 2025-
45727284Restock alert for backorderSolvedUrgentChelsie Reinger—Dr. Mandy McLaughlinEmail
loyalty
2d○Sent, no reply———Jul 4, 2025-
39411356Address change after shippingClosedLowChelsie Reinger—Lily RaynorChat—2d 13h○Sent, no reply———Jul 3, 2025Jul 12, 2025
17724097Where is my order?SolvedNormalChelsie Reinger—Julie HodkiewiczChat
returnsshipping
6h●Responded5/5——Jul 3, 2025-
46001277Pro discount enrollmentSolvedHighChelsie Reinger—Vilma GusikowskiPhone
samplesdamagedinfluencer
1h○Sent, no reply———Jun 21, 2025-
19102888Shipping cost questionClosedNormalChelsie Reinger—Steve O'ConnerEmail
returns
5h○Sent, no reply———Jun 10, 2025Jun 15, 2025
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Properties

Customer
Name
Chelsie Reinger
Email
sister.stoltenberg62@hotmail.com
Loyalty tier
Insider
Company
—
Skin type
combination
Loyalty points
13,700
Lifetime spend
6,612
Last purchase
—
Skin tone
light-medium
Foundation shade
—
Skin concerns
—
Allergies / restrictions
latex-allergy
Favorite brands
Estée Lauder
YTD spend
3,762
App installed
No
App last opened
Apr 21, 2026
Email subscribed
—
Marketing segment
active
Last purchase amount
29
Total orders
—
Preferred category
haircare
Tickets
Tickets
47
Last seen
May 6, 2026
Responses
Avg rating
5.08