Deven Waters
Verde Concierge·paige_considine@verdeconcierge.io
Showing 1 - 40 of 40
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 03670988 | Return after 30-day window | Pending | Normal | Deven Waters | Verde Concierge |  Mr. Skyla Trantow | — | - | —Skipped | — | — | — | May 22, 2026 | - | |
| 32812284 | Insider tier issue | Closed | Low | Deven Waters | Verde Concierge |  Amely Pacocha | appdamaged | 2h | ●Responded | 5/5 | — | — | May 18, 2026 | May 22, 2026 | |
| 67161021 | Gift card balance question | Solved | Normal | Deven Waters | Verde Concierge |  Kip Schroeder IV | Chat | returns | 4d 11h | ●Responded | 1/5 | — | — | May 14, 2026 | - |
| 91902052 | Insider tier issue | Closed | High | Deven Waters | Verde Concierge |  Tommy Kuvalis | — | 3h | ●Responded | 9/11 | — | — | May 9, 2026 | May 10, 2026 | |
| 44342669 | Return after 30-day window | Solved | Normal | Deven Waters | Verde Concierge |  Vilma Gusikowski | Chat | — | 10h | ○Sent, no reply | — | — | — | May 1, 2026 | - |
| 19010976 | Cancel order request | Solved | High | Deven Waters | Verde Concierge |  Steve O'Conner | Chat | gift-card | 3d 4h | ●Responded | 1/5 | — | — | Apr 24, 2026 | - |
| 32961032 | Question about product ingredients | Solved | Normal | Deven Waters | Verde Concierge | Vilma Gusikowski | Chat | shippingwholesale | 4h | ○Sent, no reply | — | — | — | Apr 2, 2026 | - |
| 27265779 | Foundation match help | Closed | Normal | Deven Waters | Verde Concierge |  Ignatius Cummerata | Chat | — | 2h | ○Sent, no reply | — | — | — | Mar 8, 2026 | Mar 15, 2026 |
| 52653062 | Order arrived damaged | Closed | Low | Deven Waters | Verde Concierge |  Mr. Cade Senger | Chat | app | 4h | ●Responded | 4/5 | — | — | Mar 6, 2026 | Mar 9, 2026 |
| 19030635 | Price match request | Solved | Low | Deven Waters | Verde Concierge |  Mr. Lonie Hudson | Chat | wholesalebopisrefund | 15h | ●Responded | 1/11 | — | — | Feb 23, 2026 | - |
| 37423807 | Loyalty points not posting | Solved | Low | Deven Waters | Verde Concierge |  Chaz Renner | samplesshippingloyalty | 23h | ○Sent, no reply | — | — | — | Feb 22, 2026 | - | |
| 18525284 | Lost package follow-up | Solved | Normal | Deven Waters | Verde Concierge |  Faith Hilll | — | 2h | ●Responded | 1/5 | — | — | Feb 18, 2026 | - | |
| 85949070 | Foundation match help | Solved | Low | Deven Waters | Verde Concierge |  Miss Amber Hintz Sr. | Chat | — | 21h | ○Sent, no reply | — | — | — | Feb 13, 2026 | - |
| 34659179 | Where is my order? | Closed | High | Deven Waters | Verde Concierge |  Eula McKenzie | influencergift-card | 16h | ○Sent, no reply | — | — | — | Jan 10, 2026 | Jan 14, 2026 | |
| 73550892 | Klarna / Afterpay split issue | Solved | Normal | Deven Waters | Verde Concierge | Amely Pacocha | loyalty | 8h | ⊘Not fired | — | — | — | Jan 9, 2026 | - | |
| 76146557 | Shipping cost question | Solved | Normal | Deven Waters | Verde Concierge |  Oscar O'Hara | Chat | damagedsamplesreturns | 22h | ○Sent, no reply | — | — | — | Jan 3, 2026 | - |
| 19165623 | Store experience feedback | Solved | Low | Deven Waters | Verde Concierge | Chaz Renner | — | 2d 4h | ○Sent, no reply | — | — | — | Dec 15, 2025 | - | |
| 47752801 | Loyalty points not posting | Solved | Normal | Deven Waters | Verde Concierge |  Julie Hodkiewicz | — | 1h | ⊘Not fired | — | — | — | Dec 4, 2025 | - | |
| 49206679 | Missing samples in order | Solved | Normal | Deven Waters | Verde Concierge | Tommy Kuvalis | — | 6h | ○Sent, no reply | — | — | — | Dec 2, 2025 | - | |
| 40439880 | Insider tier issue | Closed | Urgent | Deven Waters | Verde Concierge | Oscar O'Hara | Chat | — | 3d | ○Sent, no reply | — | — | — | Dec 2, 2025 | Dec 10, 2025 |
| 33584050 | Foundation match help | Closed | High | Deven Waters | Verde Concierge | Julie Hodkiewicz | — | 4h | ○Sent, no reply | — | — | — | Nov 29, 2025 | Dec 4, 2025 | |
| 18193240 | Restock alert for backorder | Solved | High | Deven Waters | Verde Concierge |  Darryl Jacobi | Social | fragranceviprefund | 23h | ⊘Not fired | — | — | — | Nov 17, 2025 | - |
| 13195317 | Lost package follow-up | Solved | Normal | Deven Waters | Verde Concierge | Miss Amber Hintz Sr. | samplesvip | 4h | ●Responded | 4/5 | — | — | Nov 5, 2025 | - | |
| 31916835 | Store experience feedback | Solved | Normal | Deven Waters | Verde Concierge | Faith Hilll | — | 1h | ●Responded | 5/5 | — | — | Oct 25, 2025 | - | |
| 44469502 | Restock alert for backorder | Pending | Low | Deven Waters | Verde Concierge | Vilma Gusikowski | Chat | — | - | —Skipped | — | — | — | Oct 23, 2025 | - |
| 42563313 | Price match request | Solved | Normal | Deven Waters | Verde Concierge |  Leonard Waters-Howell | Social | samplesloyalty | 4h | ⊘Not fired | — | — | — | Oct 17, 2025 | - |
| 76778254 | Wrong shade sent | Pending | Normal | Deven Waters | Verde Concierge | Vilma Gusikowski | influencer | - | —Skipped | — | — | — | Sep 25, 2025 | - | |
| 37511132 | Gift card balance question | Closed | Urgent | Deven Waters | Verde Concierge | Kip Schroeder IV | returns | 1h | ○Sent, no reply | — | — | — | Sep 12, 2025 | Sep 14, 2025 | |
| 26727221 | Cancel subscription / Auto-replenish | Closed | Normal | Deven Waters | Verde Concierge | Steve O'Conner | — | 1d 15h | ⊘Not fired | — | — | — | Aug 29, 2025 | Sep 3, 2025 | |
| 56387616 | Pro discount enrollment | Pending | Low | Deven Waters | Verde Concierge | Eula McKenzie | refundappgift-card | - | —Skipped | — | — | — | Aug 29, 2025 | - | |
| 40116000 | Wrong shade sent | Closed | Normal | Deven Waters | Verde Concierge | Miss Amber Hintz Sr. | Chat | returns | 3h | ○Sent, no reply | — | — | — | Aug 26, 2025 | Sep 1, 2025 |
| 41385477 | Lost package follow-up | Solved | High | Deven Waters | Verde Concierge | Mr. Skyla Trantow | Chat | apployalty | 1d | ⊘Not fired | — | — | — | Aug 11, 2025 | - |
| 53958508 | Klarna / Afterpay split issue | Solved | Normal | Deven Waters | Verde Concierge | Miss Amber Hintz Sr. | fragrancevipwholesale | 5h | ●Responded | 1/5 | — | — | Jul 30, 2025 | - | |
| 85210984 | Birthday gift not received | Closed | Low | Deven Waters | Verde Concierge | Kip Schroeder IV | wholesaleshade-matchbopis | 3h | ●Responded | 3/5 | — | — | Jul 25, 2025 | Jul 28, 2025 | |
| 20947224 | Item authenticity concern | Closed | Low | Deven Waters | Verde Concierge | Julie Hodkiewicz | Chat | appwholesale | 4h | ⊘Not fired | — | — | — | Jul 25, 2025 | Aug 1, 2025 |
| 72056207 | Insider tier issue | Closed | Normal | Deven Waters | Verde Concierge | Ignatius Cummerata | — | 5h | ●Responded | 4/5 | — | — | Jul 19, 2025 | Jul 24, 2025 | |
| 23935159 | Restock alert for backorder | Solved | Normal | Deven Waters | Verde Concierge | Amely Pacocha | loyaltyfragrancevip | 13h | ○Sent, no reply | — | — | — | Jul 10, 2025 | - | |
| 01658065 | Restock alert for backorder | Open | High | Deven Waters | Verde Concierge |  Garth Dooley | — | - | —Skipped | — | — | — | Jun 5, 2025 | - | |
| 59101355 | Restock alert for backorder | Solved | Normal | Deven Waters | Verde Concierge |  Mr. Eliza Gerhold IV | Chat | refunddamaged | 2d 19h | ●Responded | 3/5 | — | — | Jun 3, 2025 | - |
| 39144129 | Where is my order? | Solved | Urgent | Deven Waters | Verde Concierge | Mr. Lonie Hudson | Chat | wholesaleviprefund | 6h | ○Sent, no reply | — | — | — | May 26, 2025 | - |