Howard Bahringer
blake72@gmail.com
Showing 1 - 13 of 13
Rating | Comment | Ticket | Customer | Team member | Responded |
|---|---|---|---|---|---|
| 3/5 | Easier returns from international addresses. | 45132863Missing items in shipment | May 10, 2026, 2:26 AM | ||
| 1/5 | I waited 45 minutes in chat queue just to be told they'd email me. | 32253317Klarna / Afterpay split issue | May 4, 2026, 9:16 AM | ||
| 5/5 | Marie answered my question about which retinol to start with. Detailed, no pressure to upsell. | 09622096Missing items in shipment | Mar 25, 2026, 12:35 PM | ||
| 5/5 | The app guided me to the right products without being pushy. | 93286401Address change after shipping | Feb 24, 2026, 2:51 AM | ||
| 5/5 | Did everything from my phone in the elevator. So easy. | 14645440Missing samples in order | Jan 17, 2026, 3:44 PM | ||
| 7/11 | Generally good. A few things could be better but no complaints. | 79336921Discount code not working | Jan 11, 2026, 4:15 AM | ||
| 9/11 | The selection, the service, the app — all top tier. | 67298815Order arrived damaged | Dec 27, 2025, 11:28 PM | ||
| 5/5 | Helpful self-service flow handled everything without me needing to chat. | 73163853Cancel subscription / Auto-replenish | Dec 4, 2025, 5:15 AM | ||
| 5/5 | Better in-store / online inventory sync. | 28029595Price match request | Sep 9, 2025, 9:10 PM | ||
| 5/5 | Make the chat agents actually empowered to make refund decisions. | 85593952Klarna / Afterpay split issue | Aug 28, 2025, 2:52 AM | ||
| 5/5 | Got my Insider perks set up in under a minute. | 11098418Birthday gift not received | Aug 6, 2025, 7:41 PM | ||
| 4/5 | Refund process was straightforward, just took a beat to find the right link. | 88572057Wholesale order question | Jul 10, 2025, 6:49 AM | ||
| 5/5 | The app guided me to the right products without being pushy. | 64822589App login problem | Jun 18, 2025, 5:14 PM |