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CustomersKirk Wintheiser-Lang

Kirk Wintheiser-Lang

lindsey.jast2@gmail.com
Tickets33Responses9
Showing 1 - 9 of 9
Rating
Comment
Ticket
Customer
Team member
Responded
5/5Five stars. Marisol matched my undertone perfectly over a quick chat.74630411Refund not receivedKirk Wintheiser-LangOscar O'HaraMay 9, 2026, 6:05 PM
4/5Helpful, but the hold music in the phone queue was rough.01822628Missing items in shipmentKirk Wintheiser-LangIgnatius CummerataMar 3, 2026, 2:59 AM
5/5One chat message, one click, refund processed.52865687Return after 30-day windowKirk Wintheiser-LangEula McKenzieJan 30, 2026, 1:10 AM
10/11Bloom is my go-to for skincare. Wouldn't shop anywhere else.65206964Birthday gift not receivedKirk Wintheiser-LangFaith HilllJan 7, 2026, 7:44 PM
5/5Mailed me a replacement powder after mine arrived broken. Quick and gracious.38436933Return after 30-day windowKirk Wintheiser-LangYazmin JastOct 24, 2025, 9:51 AM
10/11Tell everyone I know to shop here. Best beauty retailer, hands down.05372684BOPIS order cancelled at storeKirk Wintheiser-LangOscar O'HaraSep 27, 2025, 1:49 AM
4/5Nice agent. Would have been nice to get a small gesture after the order was so delayed.26927754Discount code not workingKirk Wintheiser-LangLily RaynorSep 11, 2025, 4:11 AM
3/5It worked out. Wish I hadn't had to explain my return policy back to them.42352932Wrong shade sentKirk Wintheiser-LangJacklyn DareAug 31, 2025, 4:01 PM
3/5It worked. Nothing special, nothing bad.01902579Order arrived damagedKirk Wintheiser-LangJacklyn DareAug 7, 2025, 2:13 AM
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Properties

Customer
Name
Kirk Wintheiser-Lang
Email
lindsey.jast2@gmail.com
Loyalty tier
Insider
Company
—
Skin type
—
Loyalty points
951
Lifetime spend
—
Last purchase
Apr 19, 2026
Skin tone
—
Foundation shade
—
Skin concerns
—
Allergies / restrictions
fragrance-free
Favorite brands
Tatcha
YTD spend
—
App installed
Yes
App last opened
—
Email subscribed
—
Marketing segment
active
Last purchase amount
62
Total orders
—
Preferred category
skincare
Tickets
Tickets
33
Last seen
May 20, 2026
Responses
Avg rating
5.44