Kirk Wintheiser-Lang
lindsey.jast2@gmail.com
Showing 1 - 9 of 9
Rating | Comment | Ticket | Customer | Team member | Responded |
|---|---|---|---|---|---|
| 5/5 | Five stars. Marisol matched my undertone perfectly over a quick chat. | 74630411Refund not received | May 9, 2026, 6:05 PM | ||
| 4/5 | Helpful, but the hold music in the phone queue was rough. | 01822628Missing items in shipment | Mar 3, 2026, 2:59 AM | ||
| 5/5 | One chat message, one click, refund processed. | 52865687Return after 30-day window | Jan 30, 2026, 1:10 AM | ||
| 10/11 | Bloom is my go-to for skincare. Wouldn't shop anywhere else. | 65206964Birthday gift not received | Jan 7, 2026, 7:44 PM | ||
| 5/5 | Mailed me a replacement powder after mine arrived broken. Quick and gracious. | 38436933Return after 30-day window | Oct 24, 2025, 9:51 AM | ||
| 10/11 | Tell everyone I know to shop here. Best beauty retailer, hands down. | 05372684BOPIS order cancelled at store | Sep 27, 2025, 1:49 AM | ||
| 4/5 | Nice agent. Would have been nice to get a small gesture after the order was so delayed. | 26927754Discount code not working | Sep 11, 2025, 4:11 AM | ||
| 3/5 | It worked out. Wish I hadn't had to explain my return policy back to them. | 42352932Wrong shade sent | Aug 31, 2025, 4:01 PM | ||
| 3/5 | It worked. Nothing special, nothing bad. | 01902579Order arrived damaged | Aug 7, 2025, 2:13 AM |