Kirk Wintheiser-Lang
lindsey.jast2@gmail.com
Showing 1 - 33 of 33
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 18102002 | Loyalty points not posting | Solved | Normal | Kirk Wintheiser-Lang | — |  Amely Pacocha | Phone | loyalty | 6h | ○Sent, no reply | — | — | — | May 20, 2026 | - |
| 56087089 | Foundation match help | Solved | Normal | Kirk Wintheiser-Lang | — |  Garth Dooley | Social | wholesaleappsamples | 6h | ⊘Not fired | — | — | — | May 18, 2026 | - |
| 74630411 | Refund not received | Solved | Low | Kirk Wintheiser-Lang | — |  Oscar O'Hara | influencerrefund | 7h | ●Responded | 5/5 | — | — | May 7, 2026 | - | |
| 99001552 | BOPIS pickup not ready | Open | High | Kirk Wintheiser-Lang | — | Amely Pacocha | Chat | fragrancewholesalerefund | - | —Skipped | — | — | — | Mar 29, 2026 | - |
| 53766271 | Wholesale order question | Solved | Normal | Kirk Wintheiser-Lang | — |  Mr. Skyla Trantow | — | 3h | ○Sent, no reply | — | — | — | Mar 25, 2026 | - | |
| 34425008 | Pro discount enrollment | Solved | Normal | Kirk Wintheiser-Lang | — |  Mr. Lonie Hudson | Phone | shippingapp | 5d 10h | ○Sent, no reply | — | — | — | Mar 13, 2026 | - |
| 01822628 | Missing items in shipment | Solved | Normal | Kirk Wintheiser-Lang | — |  Ignatius Cummerata | Chat | loyaltywholesalereturns | 1d 18h | ●Responded | 4/5 | — | — | Feb 27, 2026 | - |
| 52865687 | Return after 30-day window | Solved | Low | Kirk Wintheiser-Lang | — |  Eula McKenzie | returnsgift-card | 3h | ●Responded | 5/5 | — | — | Jan 28, 2026 | - | |
| 92635995 | BOPIS pickup not ready | Closed | Normal | Kirk Wintheiser-Lang | — |  Mr. Cade Senger | Chat | influencershade-match | 1h | ○Sent, no reply | — | — | — | Jan 16, 2026 | Jan 17, 2026 |
| 24938233 | BOPIS order cancelled at store | Solved | Low | Kirk Wintheiser-Lang | — | Oscar O'Hara | loyaltyapp | 1h | ○Sent, no reply | — | — | — | Jan 15, 2026 | - | |
| 65206964 | Birthday gift not received | Solved | Normal | Kirk Wintheiser-Lang | — |  Faith Hilll | Chat | app | 3h | ●Responded | 10/11 | — | — | Jan 6, 2026 | - |
| 82967118 | Item authenticity concern | Open | Normal | Kirk Wintheiser-Lang | — |  Yazmin Jast | loyalty | - | —Skipped | — | — | — | Jan 1, 2026 | - | |
| 60239354 | Item authenticity concern | Solved | Low | Kirk Wintheiser-Lang | — |  Mr. Eliza Gerhold IV | damagedloyaltyapp | 5h | ○Sent, no reply | — | — | — | Dec 23, 2025 | - | |
| 68025733 | Item authenticity concern | Solved | Low | Kirk Wintheiser-Lang | — |  Leonard Waters-Howell | shipping | 3h | ○Sent, no reply | — | — | — | Dec 18, 2025 | - | |
| 28504129 | Question about product ingredients | Closed | Low | Kirk Wintheiser-Lang | — | Mr. Cade Senger | — | 4h | ○Sent, no reply | — | — | — | Dec 12, 2025 | Dec 18, 2025 | |
| 00238900 | Wrong shade sent | Pending | Normal | Kirk Wintheiser-Lang | — | Mr. Skyla Trantow | Social | vipsamples | - | —Skipped | — | — | — | Nov 15, 2025 | - |
| 38436933 | Return after 30-day window | Closed | Low | Kirk Wintheiser-Lang | — | Yazmin Jast | — | 3h | ●Responded | 5/5 | — | — | Oct 23, 2025 | Oct 29, 2025 | |
| 04470683 | Wrong shade sent | Solved | Urgent | Kirk Wintheiser-Lang | — | Mr. Eliza Gerhold IV | refundinfluencer | 3h | ○Sent, no reply | — | — | — | Oct 22, 2025 | - | |
| 52614147 | Discount code not working | Solved | Normal | Kirk Wintheiser-Lang | — |  Kaela Friesen | Chat | — | 10h | ○Sent, no reply | — | — | — | Sep 30, 2025 | - |
| 05372684 | BOPIS order cancelled at store | Solved | Normal | Kirk Wintheiser-Lang | — | Oscar O'Hara | Phone | refundfragrancereturns | 6h | ●Responded | 10/11 | — | — | Sep 26, 2025 | - |
| 86087651 | Order arrived damaged | Open | Normal | Kirk Wintheiser-Lang | — | Garth Dooley | Chat | samplesshippingbopis | - | —Skipped | — | — | — | Sep 13, 2025 | - |
| 26927754 | Discount code not working | Solved | Normal | Kirk Wintheiser-Lang | — |  Lily Raynor | damagedinfluencerreturns | 1d 5h | ●Responded | 4/5 | — | — | Sep 8, 2025 | - | |
| 08448756 | Restock alert for backorder | Closed | Normal | Kirk Wintheiser-Lang | — |  Steve O'Conner | gift-cardbopisshipping | 4h | ○Sent, no reply | — | — | — | Sep 3, 2025 | Sep 9, 2025 | |
| 42352932 | Wrong shade sent | Solved | High | Kirk Wintheiser-Lang | — |  Jacklyn Dare | samples | 16h | ●Responded | 3/5 | — | — | Aug 30, 2025 | - | |
| 48519968 | Return after 30-day window | Pending | Low | Kirk Wintheiser-Lang | — | Jacklyn Dare | bopisfragrance | - | —Skipped | — | — | — | Aug 16, 2025 | - | |
| 83140837 | App login problem | Solved | High | Kirk Wintheiser-Lang | — | Yazmin Jast | Social | — | 1d 9h | ⊘Not fired | — | — | — | Aug 15, 2025 | - |
| 01902579 | Order arrived damaged | Solved | High | Kirk Wintheiser-Lang | — | Jacklyn Dare | refundgift-card | 5h | ●Responded | 3/5 | — | — | Aug 6, 2025 | - | |
| 99034468 | Shipping cost question | Solved | Low | Kirk Wintheiser-Lang | — | Mr. Cade Senger | Phone | — | 2d 8h | ○Sent, no reply | — | — | — | Jul 24, 2025 | - |
| 99410390 | Store experience feedback | Solved | Normal | Kirk Wintheiser-Lang | — |  Chaz Renner | Social | influencer | 1h | ⊘Not fired | — | — | — | Jul 11, 2025 | - |
| 90009494 | App crashes at checkout | Solved | Normal | Kirk Wintheiser-Lang | — |  Kip Schroeder IV | Phone | — | 2h | ○Sent, no reply | — | — | — | Jun 25, 2025 | - |
| 62300221 | Pro discount enrollment | Solved | Low | Kirk Wintheiser-Lang | — | Mr. Lonie Hudson | returnsfragrance | 2h | ○Sent, no reply | — | — | — | Jun 14, 2025 | - | |
| 56125773 | Order arrived damaged | Solved | Normal | Kirk Wintheiser-Lang | — |  Katrina Johns | samplesshade-matchreturns | 6h | ○Sent, no reply | — | — | — | Jun 5, 2025 | - | |
| 34597185 | Shipping cost question | Solved | Low | Kirk Wintheiser-Lang | — |  Dr. Mandy McLaughlin | Chat | — | 6h | ○Sent, no reply | — | — | — | Jun 3, 2025 | - |