Maya Bernhard
shirley64@hotmail.com
Showing 1 - 10 of 10
Rating | Comment | Ticket | Customer | Team member | Responded |
|---|---|---|---|---|---|
| 10/11 | The Elite tier perks are worth every dollar of lifetime spend. | 00936279Where is my order? | Maya Bernhard |  Kaela Friesen | Mar 10, 2026, 4:48 PM |
| 5/5 | Honestly the easiest exchange process I've used at any retailer. | 46044177Allergic reaction concern | Maya Bernhard |  Oscar O'Hara | Feb 28, 2026, 10:52 PM |
| 9/11 | Tell everyone I know to shop here. Best beauty retailer, hands down. | 75962626Return after 30-day window | Maya Bernhard |  Lily Raynor | Feb 23, 2026, 8:05 AM |
| 5/5 | Helped me find a fragrance similar to one that was discontinued. Truly thoughtful. | 85319224Gift card balance question | Maya Bernhard |  Mr. Lonie Hudson | Dec 6, 2025, 4:08 AM |
| 4/5 | Decent. The reply was helpful but I had to ask twice to confirm the refund timing. | 51088260Klarna / Afterpay split issue | Maya Bernhard | Lily Raynor | Nov 6, 2025, 10:08 PM |
| 4/5 | Got there in the end. The chat went in circles for a bit. | 17499296App login problem | Maya Bernhard |  Jacklyn Dare | Sep 25, 2025, 8:54 AM |
| 5/5 | Quick refund, clear communication, and they upgraded my shipping for the next order. | 10749665Store experience feedback | Maya Bernhard |  Steve O'Conner | Aug 28, 2025, 4:54 PM |
| 5/5 | Quick refund, clear communication, and they upgraded my shipping for the next order. | 74138848Shipping cost question | Maya Bernhard | Mr. Lonie Hudson | Jul 11, 2025, 4:52 PM |
| 4/11 | Stock-outs are constant. Recommending Bloom feels risky now. | 31240362Allergic reaction concern | Maya Bernhard |  Kip Schroeder IV | Jul 7, 2025, 9:04 PM |
| 1/5 | Order was a gift, arrived two weeks late and damaged, and no one cared. | 32541199Missing samples in order | Maya Bernhard |  Eula McKenzie | Jun 21, 2025, 2:44 AM |