Pam Carter
jon38@yahoo.com
Showing 1 - 41 of 41
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 76607035 | Missing samples in order | Solved | Normal | Pam Carter | — |  Yazmin Jast | shade-matchshippingfragrance | 1h | ○Sent, no reply | — | — | — | May 11, 2026 | - | |
| 48085266 | Shipping cost question | Solved | Normal | Pam Carter | — | Yazmin Jast | Chat | refund | 18h | ○Sent, no reply | — | — | — | May 9, 2026 | - |
| 32878929 | BOPIS pickup not ready | Solved | Normal | Pam Carter | — |  Ignatius Cummerata | — | 12h | ○Sent, no reply | — | — | — | May 4, 2026 | - | |
| 68378438 | Wholesale order question | Solved | High | Pam Carter | — |  Leonard Waters-Howell | returnsrefund | 2d 7h | ○Sent, no reply | — | — | — | May 1, 2026 | - | |
| 75547501 | Cancel subscription / Auto-replenish | Closed | Normal | Pam Carter | — |  Tommy Kuvalis | Chat | vip | 1d 2h | ⊘Not fired | — | — | — | Apr 15, 2026 | Apr 19, 2026 |
| 97416401 | Wholesale order question | Closed | High | Pam Carter | — |  Faith Hilll | wholesalesamplesreturns | 14h | ○Sent, no reply | — | — | — | Mar 2, 2026 | Mar 10, 2026 | |
| 39657815 | Cancel subscription / Auto-replenish | Pending | Normal | Pam Carter | — |  Dr. Mandy McLaughlin | returns | - | —Skipped | — | — | — | Feb 27, 2026 | - | |
| 95857395 | BOPIS order cancelled at store | Closed | High | Pam Carter | — |  Mr. Eliza Gerhold IV | Chat | fragrancewholesale | 2d 2h | ○Sent, no reply | — | — | — | Feb 20, 2026 | Feb 27, 2026 |
| 02639303 | Cancel order request | Solved | High | Pam Carter | — |  Chaz Renner | damaged | 2h | ●Responded | 4/5 | — | — | Feb 6, 2026 | - | |
| 57457901 | Address change after shipping | Solved | Low | Pam Carter | — |  Oscar O'Hara | loyalty | 13h | ○Sent, no reply | — | — | — | Feb 6, 2026 | - | |
| 60158002 | Insider tier issue | Pending | Normal | Pam Carter | — |  Miss Amber Hintz Sr. | Chat | — | - | —Skipped | — | — | — | Feb 3, 2026 | - |
| 63183742 | Gift card balance question | Pending | Normal | Pam Carter | — | Leonard Waters-Howell | Chat | shade-match | - | —Skipped | — | — | — | Feb 1, 2026 | - |
| 46321117 | Pro discount enrollment | Pending | Normal | Pam Carter | — |  Lily Raynor | shade-matchfragrance | - | —Skipped | — | — | — | Jan 15, 2026 | - | |
| 57245848 | Cancel order request | Solved | Normal | Pam Carter | — | Dr. Mandy McLaughlin | — | 14h | ○Sent, no reply | — | — | — | Jan 5, 2026 | - | |
| 20769304 | Price match request | Solved | Normal | Pam Carter | — | Faith Hilll | Chat | — | 1h | ○Sent, no reply | — | — | — | Dec 18, 2025 | - |
| 04141453 | Missing items in shipment | Pending | Normal | Pam Carter | — | Faith Hilll | appshippinginfluencer | - | —Skipped | — | — | — | Dec 18, 2025 | - | |
| 31104975 | Store experience feedback | Pending | Low | Pam Carter | — |  Vilma Gusikowski | gift-card | - | —Skipped | — | — | — | Dec 16, 2025 | - | |
| 13092660 | BOPIS pickup not ready | Open | Normal | Pam Carter | — |  Katrina Johns | shippingsamplesfragrance | - | —Skipped | — | — | — | Dec 15, 2025 | - | |
| 69724185 | Order arrived damaged | Closed | Normal | Pam Carter | — | Chaz Renner | shade-match | 4h | ○Sent, no reply | — | — | — | Dec 5, 2025 | Dec 8, 2025 | |
| 13203002 | Missing items in shipment | Closed | High | Pam Carter | — |  Mr. Lonie Hudson | Social | — | 5h | ⊘Not fired | — | — | — | Nov 20, 2025 | Nov 22, 2025 |
| 85219159 | Insider tier issue | Solved | Normal | Pam Carter | — |  Mr. Cade Senger | gift-cardinfluencer | 2h | ⊘Not fired | — | — | — | Oct 31, 2025 | - | |
| 48977554 | Insider tier issue | Solved | Normal | Pam Carter | — |  Amely Pacocha | bopisrefund | 3h | ⊘Not fired | — | — | — | Oct 24, 2025 | - | |
| 89882379 | Missing samples in order | Closed | Normal | Pam Carter | — | Tommy Kuvalis | Phone | — | 18h | ⊘Not fired | — | — | — | Oct 23, 2025 | Oct 30, 2025 |
| 37678534 | Birthday gift not received | Solved | Low | Pam Carter | — | Faith Hilll | shippingbopis | 5h | ○Sent, no reply | — | — | — | Oct 22, 2025 | - | |
| 49802588 | Klarna / Afterpay split issue | Solved | Normal | Pam Carter | — |  Mr. Skyla Trantow | refund | 5h | ⊘Not fired | — | — | — | Oct 19, 2025 | - | |
| 00846094 | App crashes at checkout | Closed | Normal | Pam Carter | — |  Darryl Jacobi | Social | gift-card | 3d 10h | ⊘Not fired | — | — | — | Sep 27, 2025 | Oct 8, 2025 |
| 58842408 | Foundation match help | Solved | Normal | Pam Carter | — | Mr. Eliza Gerhold IV | wholesale | 6h | ○Sent, no reply | — | — | — | Sep 26, 2025 | - | |
| 70994836 | Allergic reaction concern | Closed | Normal | Pam Carter | — | Yazmin Jast | refundapp | 4h | ⊘Not fired | — | — | — | Sep 22, 2025 | Sep 26, 2025 | |
| 08970585 | Gift card balance question | Solved | High | Pam Carter | — | Miss Amber Hintz Sr. | loyaltyvip | 10h | ○Sent, no reply | — | — | — | Sep 5, 2025 | - | |
| 81871184 | BOPIS pickup not ready | Solved | Normal | Pam Carter | — | Mr. Lonie Hudson | appshade-match | 15h | ○Sent, no reply | — | — | — | Sep 3, 2025 | - | |
| 30462112 | Klarna / Afterpay split issue | Solved | Normal | Pam Carter | — | Yazmin Jast | Chat | wholesalerefund | 2d 4h | ○Sent, no reply | — | — | — | Aug 28, 2025 | - |
| 87951433 | Discount code not working | Closed | Normal | Pam Carter | — |  Steve O'Conner | returns | 2d 4h | ●Responded | 4/5 | — | — | Jul 25, 2025 | Jul 31, 2025 | |
| 34639726 | Pro discount enrollment | Closed | Normal | Pam Carter | — |  Garth Dooley | Chat | — | 6h | ○Sent, no reply | — | — | — | Jul 23, 2025 | Jul 26, 2025 |
| 99724506 | Loyalty points not posting | Solved | Normal | Pam Carter | — | Mr. Skyla Trantow | Chat | damagedsamples | 4h | ●Responded | 4/5 | — | — | Jul 19, 2025 | - |
| 09025386 | Item authenticity concern | Solved | Normal | Pam Carter | — | Chaz Renner | gift-cardwholesale | 21h | ○Sent, no reply | — | — | — | Jul 7, 2025 | - | |
| 56943509 | Influencer code not working | Solved | High | Pam Carter | — | Mr. Lonie Hudson | gift-cardappshipping | 4h | ○Sent, no reply | — | — | — | Jul 4, 2025 | - | |
| 24235003 | Wholesale order question | Solved | Normal | Pam Carter | — | Mr. Lonie Hudson | Chat | refund | 5h | ○Sent, no reply | — | — | — | Jul 3, 2025 | - |
| 40363251 | Allergic reaction concern | Closed | Urgent | Pam Carter | — | Vilma Gusikowski | — | 1d 21h | ●Responded | 1/5 | — | — | Jun 17, 2025 | Jun 26, 2025 | |
| 37166561 | Return after 30-day window | Closed | Normal | Pam Carter | — | Chaz Renner | Chat | vip | 1d 20h | ○Sent, no reply | — | — | — | Jun 5, 2025 | Jun 8, 2025 |
| 00794540 | Foundation match help | Solved | Normal | Pam Carter | — | Oscar O'Hara | Chat | — | 4h | ●Responded | 3/5 | — | — | May 29, 2025 | - |
| 14887748 | BOPIS order cancelled at store | Pending | Urgent | Pam Carter | — | Lily Raynor | Phone | — | - | —Skipped | — | — | — | May 27, 2025 | - |