Hettie Ullrich
naomi_blick34@yahoo.com
Showing 1 - 15 of 15
Rating | Comment | Ticket | Customer | Team member | Responded |
|---|---|---|---|---|---|
| 10/11 | Love everything about it. The Insider program is genuinely valuable. | 11276313Where is my order? | Hettie Ullrich |  Katrina Johns | May 22, 2026, 5:39 AM |
| 10/11 | Love everything about it. The Insider program is genuinely valuable. | 95256548Cancel order request | Hettie Ullrich |  Vilma Gusikowski | May 16, 2026, 7:58 AM |
| 5/5 | The Beauty Advisor recommended a moisturizer for my rosacea that actually works. | 88383226Missing samples in order | Hettie Ullrich |  Faith Hilll | May 2, 2026, 12:42 AM |
| 5/5 | Easiest return I've ever done. Just printed the label and dropped it off. | 75365755Wholesale order question | Hettie Ullrich | Faith Hilll | Apr 11, 2026, 11:53 AM |
| 4/5 | Improve the BOPIS experience in stores. | 07333660Refund not received | Hettie Ullrich |  Kaela Friesen | Mar 3, 2026, 9:38 AM |
| 10/11 | Already referred three friends. They all love it too. | 02770478Klarna / Afterpay split issue | Hettie Ullrich |  Kip Schroeder IV | Mar 1, 2026, 8:56 AM |
| 4/5 | Easier returns from international addresses. | 49847711BOPIS order cancelled at store | Hettie Ullrich | Kip Schroeder IV | Feb 26, 2026, 2:52 PM |
| 10/11 | Would recommend in a heartbeat. The samples program alone is worth signing up for. | 31364936Wholesale order question | Hettie Ullrich | Kip Schroeder IV | Jan 17, 2026, 5:48 PM |
| 2/5 | Long wait, then the agent disconnected without resolving anything. | 18315100Pro discount enrollment | Hettie Ullrich |  Leonard Waters-Howell | Dec 30, 2025, 5:07 PM |
| 5/5 | Returned three items past the window and they made an exception. Lifelong customer. | 63479965Pro discount enrollment | Hettie Ullrich |  Jacklyn Dare | Nov 7, 2025, 5:30 AM |
| 4/5 | Easy enough. The shade swap took one extra back-and-forth to confirm. | 88447229Refund not received | Hettie Ullrich |  Amely Pacocha | Nov 6, 2025, 4:16 PM |
| 2/5 | Frustrating. Had to repeat my issue four times to three different agents. | 27128630Refund not received | Hettie Ullrich |  Mr. Lonie Hudson | Oct 29, 2025, 2:27 AM |
| 5/5 | Loved that they followed up two days later to make sure the replacement arrived. | 23030054Question about product ingredients | Hettie Ullrich |  Eula McKenzie | Sep 28, 2025, 2:56 PM |
| 5/5 | The chat agent walked me through how to layer my new actives without irritation. Above and beyond. | 74003172Cancel subscription / Auto-replenish | Hettie Ullrich |  Miss Amber Hintz Sr. | Sep 11, 2025, 5:50 PM |
| 4/5 | Liked it overall. The first push notification came too soon after signup. | 04674021Foundation match help | Hettie Ullrich |  Yazmin Jast | Jul 23, 2025, 2:31 PM |