Hettie Ullrich
naomi_blick34@yahoo.com
Showing 1 - 44 of 44
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 11276313 | Where is my order? | Solved | Normal | — | Chat | influencerdamaged | 18h | ●Responded | 10/11 | — | — | May 20, 2026 | - | ||
| 83234329 | Influencer code not working | Solved | High | — | Chat | — | 23h | ○Sent, no reply | — | — | — | May 16, 2026 | - | ||
| 95256548 | Cancel order request | Solved | Normal | — | Chat | samples | 2h | ●Responded | 10/11 | — | — | May 15, 2026 | - | ||
| 44894844 | Where is my order? | Solved | High | — | influencergift-card | 16h | ○Sent, no reply | — | — | — | May 14, 2026 | - | |||
| 87669639 | BOPIS order cancelled at store | Solved | Normal | — | Chat | — | 23h | ○Sent, no reply | — | — | — | May 11, 2026 | - | ||
| 68374854 | Item authenticity concern | Open | Normal | — | vipshipping | - | —Skipped | — | — | — | May 10, 2026 | - | |||
| 88383226 | Missing samples in order | Solved | Normal | — | Chat | app | 4h | ●Responded | 5/5 | — | — | Apr 30, 2026 | - | ||
| 00411555 | Price match request | Solved | Low | — | Chat | damagedreturns | 6h | ○Sent, no reply | — | — | — | Apr 21, 2026 | - | ||
| 75365755 | Wholesale order question | Solved | High | — | appshade-matchshipping | 3h | ●Responded | 5/5 | — | — | Apr 9, 2026 | - | |||
| 65664903 | Question about product ingredients | Solved | Urgent | — | Social | shipping | 1d 7h | ⊘Not fired | — | — | — | Apr 8, 2026 | - | ||
| 67173513 | Wrong shade sent | Closed | Normal | — | Chat | damagedshipping | 21h | ○Sent, no reply | — | — | — | Apr 6, 2026 | Apr 13, 2026 | ||
| 72243729 | Where is my order? | Solved | Normal | — | vipinfluencerdamaged | 18h | ○Sent, no reply | — | — | — | Apr 2, 2026 | - | |||
| 76412508 | Loyalty points not posting | Solved | Normal | — | Chat | damagedvip | 14h | ⊘Not fired | — | — | — | Mar 16, 2026 | - | ||
| 44073546 | Missing items in shipment | Open | Normal | — | gift-cardrefund | - | —Skipped | — | — | — | Mar 13, 2026 | - | |||
| 91097543 | Wrong shade sent | Closed | Normal | — | Chat | — | 2d 3h | ○Sent, no reply | — | — | — | Mar 9, 2026 | Mar 12, 2026 | ||
| 07333660 | Refund not received | Closed | Normal | — | Chat | shade-matchwholesalesamples | 3h | ●Responded | 4/5 | — | — | Mar 1, 2026 | Mar 8, 2026 | ||
| 58429120 | Allergic reaction concern | Pending | Normal | — | vip | - | —Skipped | — | — | — | Feb 28, 2026 | - | |||
| 02770478 | Klarna / Afterpay split issue | Solved | High | — | Phone | influencer | 4h | ●Responded | 10/11 | — | — | Feb 28, 2026 | - | ||
| 10765943 | Missing samples in order | Closed | Normal | — | fragrancerefundwholesale | 2h | ○Sent, no reply | — | — | — | Feb 25, 2026 | Feb 27, 2026 | |||
| 49847711 | BOPIS order cancelled at store | Solved | High | — | loyaltydamagedrefund | 7h | ●Responded | 4/5 | — | — | Feb 24, 2026 | - | |||
| 31213389 | Discount code not working | Solved | Low | — | wholesale | 4h | ○Sent, no reply | — | — | — | Feb 14, 2026 | - | |||
| 31364936 | Wholesale order question | Solved | High | — | Chat | appgift-card | 6h | ●Responded | 10/11 | — | — | Jan 16, 2026 | - | ||
| 61881745 | Missing samples in order | Pending | Urgent | — | — | - | —Skipped | — | — | — | Dec 31, 2025 | - | |||
| 68938688 | Loyalty points not posting | Solved | High | — | Phone | returns | 4h | ○Sent, no reply | — | — | — | Dec 30, 2025 | - | ||
| 18315100 | Pro discount enrollment | Closed | Low | — | — | 3h | ●Responded | 2/5 | — | — | Dec 29, 2025 | Dec 30, 2025 | |||
| 50300326 | Wholesale order question | Closed | High | — | Phone | returns | 1d 9h | ○Sent, no reply | — | — | — | Dec 28, 2025 | Dec 30, 2025 | ||
| 44732044 | Birthday gift not received | Solved | Low | — | Chat | refund | 2d 3h | ○Sent, no reply | — | — | — | Dec 18, 2025 | - | ||
| 91267049 | Wrong shade sent | Open | Normal | — | Chat | bopisfragrancegift-card | - | —Skipped | — | — | — | Nov 27, 2025 | - | ||
| 95879067 | Insider tier issue | Pending | Normal | — | Social | gift-cardwholesale | - | —Skipped | — | — | — | Nov 27, 2025 | - | ||
| 30572548 | Question about product ingredients | Open | Low | — | loyaltygift-card | - | —Skipped | — | — | — | Nov 8, 2025 | - | |||
| 63479965 | Pro discount enrollment | Closed | Urgent | — | returnsrefundloyalty | 4h | ●Responded | 5/5 | — | — | Nov 5, 2025 | Nov 9, 2025 | |||
| 88447229 | Refund not received | Solved | Normal | — | gift-cardbopisapp | 2d 1h | ●Responded | 4/5 | — | — | Nov 4, 2025 | - | |||
| 73295834 | Question about product ingredients | Solved | Urgent | — | bopis | 1h | ○Sent, no reply | — | — | — | Oct 26, 2025 | - | |||
| 27128630 | Refund not received | Solved | Normal | — | Chat | — | 8d 7h | ●Responded | 2/5 | — | — | Oct 19, 2025 | - | ||
| 90617255 | Wholesale order question | Closed | Normal | — | Social | shade-match | 2d 13h | ⊘Not fired | — | — | — | Oct 10, 2025 | Oct 18, 2025 | ||
| 23030054 | Question about product ingredients | Solved | Low | — | Phone | samplesshade-matchdamaged | 6h | ●Responded | 5/5 | — | — | Sep 26, 2025 | - | ||
| 25931730 | App login problem | Pending | Low | — | Phone | wholesaleinfluencer | - | —Skipped | — | — | — | Sep 16, 2025 | - | ||
| 74003172 | Cancel subscription / Auto-replenish | Solved | High | — | Chat | — | 2h | ●Responded | 5/5 | — | — | Sep 10, 2025 | - | ||
| 24375230 | Discount code not working | Solved | Normal | — | refundshippingdamaged | 18h | ○Sent, no reply | — | — | — | Sep 1, 2025 | - | |||
| 02376658 | BOPIS pickup not ready | Solved | Normal | — | Chat | influencer | 10h | ○Sent, no reply | — | — | — | Jul 26, 2025 | - | ||
| 04674021 | Foundation match help | Solved | Normal | — | Chat | — | 21h | ●Responded | 4/5 | — | — | Jul 22, 2025 | - | ||
| 49371833 | BOPIS pickup not ready | Solved | Normal | — | influencerwholesale | 5h | ○Sent, no reply | — | — | — | Jun 27, 2025 | - | |||
| 42710367 | Loyalty points not posting | Closed | Urgent | — | Phone | samplesloyaltygift-card | 1h | ○Sent, no reply | — | — | — | Jun 24, 2025 | Jun 25, 2025 | ||
| 17406594 | Cancel order request | Solved | Normal | — | vipshade-matchinfluencer | 6h | ○Sent, no reply | — | — | — | May 26, 2025 | - |