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CustomersHettie Ullrich

Hettie Ullrich

naomi_blick34@yahoo.com
Tickets44Responses15
Showing 1 - 44 of 44
External ID
Subject
Status
Priority
Customer
Company
Assigned to
Channel
Tags
Resolution
Survey state
Response
QA
Signals
Created
Closed
11276313Where is my order?SolvedNormalHettie Ullrich—Katrina JohnsChat
influencerdamaged
18h●Responded10/11——May 20, 2026-
83234329Influencer code not workingSolvedHighHettie Ullrich—Garth DooleyChat—23h○Sent, no reply———May 16, 2026-
95256548Cancel order requestSolvedNormalHettie Ullrich—Vilma GusikowskiChat
samples
2h●Responded10/11——May 15, 2026-
44894844Where is my order?SolvedHighHettie Ullrich—Dr. Mandy McLaughlinEmail
influencergift-card
16h○Sent, no reply———May 14, 2026-
87669639BOPIS order cancelled at storeSolvedNormalHettie Ullrich—Mr. Skyla TrantowChat—23h○Sent, no reply———May 11, 2026-
68374854Item authenticity concernOpenNormalHettie Ullrich—Yazmin JastEmail
vipshipping
-—Skipped———May 10, 2026-
88383226Missing samples in orderSolvedNormalHettie Ullrich—Faith HilllChat
app
4h●Responded5/5——Apr 30, 2026-
00411555Price match requestSolvedLowHettie Ullrich—Mr. Skyla TrantowChat
damagedreturns
6h○Sent, no reply———Apr 21, 2026-
75365755Wholesale order questionSolvedHighHettie Ullrich—Faith HilllEmail
appshade-matchshipping
3h●Responded5/5——Apr 9, 2026-
65664903Question about product ingredientsSolvedUrgentHettie Ullrich—Lily RaynorSocial
shipping
1d 7h⊘Not fired———Apr 8, 2026-
67173513Wrong shade sentClosedNormalHettie Ullrich—Darryl JacobiChat
damagedshipping
21h○Sent, no reply———Apr 6, 2026Apr 13, 2026
72243729Where is my order?SolvedNormalHettie Ullrich—Darryl JacobiEmail
vipinfluencerdamaged
18h○Sent, no reply———Apr 2, 2026-
76412508Loyalty points not postingSolvedNormalHettie Ullrich—Steve O'ConnerChat
damagedvip
14h⊘Not fired———Mar 16, 2026-
44073546Missing items in shipmentOpenNormalHettie Ullrich—Vilma GusikowskiEmail
gift-cardrefund
-—Skipped———Mar 13, 2026-
91097543Wrong shade sentClosedNormalHettie Ullrich—Jacklyn DareChat—2d 3h○Sent, no reply———Mar 9, 2026Mar 12, 2026
07333660Refund not receivedClosedNormalHettie Ullrich—Kaela FriesenChat
shade-matchwholesalesamples
3h●Responded4/5——Mar 1, 2026Mar 8, 2026
58429120Allergic reaction concernPendingNormalHettie Ullrich—Yazmin JastEmail
vip
-—Skipped———Feb 28, 2026-
02770478Klarna / Afterpay split issueSolvedHighHettie Ullrich—Kip Schroeder IVPhone
influencer
4h●Responded10/11——Feb 28, 2026-
10765943Missing samples in orderClosedNormalHettie Ullrich—Kip Schroeder IVEmail
fragrancerefundwholesale
2h○Sent, no reply———Feb 25, 2026Feb 27, 2026
49847711BOPIS order cancelled at storeSolvedHighHettie Ullrich—Kip Schroeder IVEmail
loyaltydamagedrefund
7h●Responded4/5——Feb 24, 2026-
31213389Discount code not workingSolvedLowHettie Ullrich—Oscar O'HaraEmail
wholesale
4h○Sent, no reply———Feb 14, 2026-
31364936Wholesale order questionSolvedHighHettie Ullrich—Kip Schroeder IVChat
appgift-card
6h●Responded10/11——Jan 16, 2026-
61881745Missing samples in orderPendingUrgentHettie Ullrich—Darryl JacobiEmail—-—Skipped———Dec 31, 2025-
68938688Loyalty points not postingSolvedHighHettie Ullrich—Chaz RennerPhone
returns
4h○Sent, no reply———Dec 30, 2025-
18315100Pro discount enrollmentClosedLowHettie Ullrich—Leonard Waters-HowellEmail—3h●Responded2/5——Dec 29, 2025Dec 30, 2025
50300326Wholesale order questionClosedHighHettie Ullrich—Yazmin JastPhone
returns
1d 9h○Sent, no reply———Dec 28, 2025Dec 30, 2025
44732044Birthday gift not receivedSolvedLowHettie Ullrich—Julie HodkiewiczChat
refund
2d 3h○Sent, no reply———Dec 18, 2025-
91267049Wrong shade sentOpenNormalHettie Ullrich—Ignatius CummerataChat
bopisfragrancegift-card
-—Skipped———Nov 27, 2025-
95879067Insider tier issuePendingNormalHettie Ullrich—Ignatius CummerataSocial
gift-cardwholesale
-—Skipped———Nov 27, 2025-
30572548Question about product ingredientsOpenLowHettie Ullrich—Dr. Mandy McLaughlinEmail
loyaltygift-card
-—Skipped———Nov 8, 2025-
63479965Pro discount enrollmentClosedUrgentHettie Ullrich—Jacklyn DareEmail
returnsrefundloyalty
4h●Responded5/5——Nov 5, 2025Nov 9, 2025
88447229Refund not receivedSolvedNormalHettie Ullrich—Amely PacochaEmail
gift-cardbopisapp
2d 1h●Responded4/5——Nov 4, 2025-
73295834Question about product ingredientsSolvedUrgentHettie Ullrich—Mr. Skyla TrantowEmail
bopis
1h○Sent, no reply———Oct 26, 2025-
27128630Refund not receivedSolvedNormalHettie Ullrich—Mr. Lonie HudsonChat—8d 7h●Responded2/5——Oct 19, 2025-
90617255Wholesale order questionClosedNormalHettie Ullrich—Dr. Mandy McLaughlinSocial
shade-match
2d 13h⊘Not fired———Oct 10, 2025Oct 18, 2025
23030054Question about product ingredientsSolvedLowHettie Ullrich—Eula McKenziePhone
samplesshade-matchdamaged
6h●Responded5/5——Sep 26, 2025-
25931730App login problemPendingLowHettie Ullrich—Mr. Lonie HudsonPhone
wholesaleinfluencer
-—Skipped———Sep 16, 2025-
74003172Cancel subscription / Auto-replenishSolvedHighHettie Ullrich—Miss Amber Hintz Sr.Chat—2h●Responded5/5——Sep 10, 2025-
24375230Discount code not workingSolvedNormalHettie Ullrich—Dr. Mandy McLaughlinEmail
refundshippingdamaged
18h○Sent, no reply———Sep 1, 2025-
02376658BOPIS pickup not readySolvedNormalHettie Ullrich—Mr. Lonie HudsonChat
influencer
10h○Sent, no reply———Jul 26, 2025-
04674021Foundation match helpSolvedNormalHettie Ullrich—Yazmin JastChat—21h●Responded4/5——Jul 22, 2025-
49371833BOPIS pickup not readySolvedNormalHettie Ullrich—Miss Amber Hintz Sr.Email
influencerwholesale
5h○Sent, no reply———Jun 27, 2025-
42710367Loyalty points not postingClosedUrgentHettie Ullrich—Mr. Cade SengerPhone
samplesloyaltygift-card
1h○Sent, no reply———Jun 24, 2025Jun 25, 2025
17406594Cancel order requestSolvedNormalHettie Ullrich—Julie HodkiewiczEmail
vipshade-matchinfluencer
6h○Sent, no reply———May 26, 2025-
Page 1 of 1

Properties

Customer
Name
Hettie Ullrich
Email
naomi_blick34@yahoo.com
Loyalty tier
Insider
Company
—
Skin type
—
Loyalty points
2,668
Lifetime spend
—
Last purchase
Apr 18, 2026
Skin tone
fair
Foundation shade
46N
Skin concerns
anti-aging, acne, hyperpigmentation
Allergies / restrictions
nickel-allergy
Favorite brands
Living Proof, Tatcha, Fenty Beauty, Estée Lauder
YTD spend
—
App installed
—
App last opened
May 10, 2026
Email subscribed
No
Marketing segment
—
Last purchase amount
62
Total orders
2
Preferred category
skincare
Tickets
Tickets
44
Last seen
May 20, 2026
Responses
Avg rating
5.67