Daniella Berge
katlyn.mills@yahoo.com
Showing 1 - 15 of 15
Rating | Comment | Ticket | Customer | Team member | Responded |
|---|---|---|---|---|---|
| 3/5 | Average. Got a partial refund instead of full and didn't really get why. | 05903085Gift card balance question | Daniella Berge |  Mr. Eliza Gerhold IV | May 23, 2026, 3:01 PM |
| 4/5 | Helpful, just felt rushed at the end of the conversation. | 54657050Price match request | Daniella Berge |  Steve O'Conner | May 9, 2026, 6:53 PM |
| 7/11 | I like it but I also shop other places. | 57451030BOPIS order cancelled at store | Daniella Berge |  Miss Amber Hintz Sr. | Apr 12, 2026, 9:59 AM |
| 5/5 | The chat agent walked me through how to layer my new actives without irritation. Above and beyond. | 20509304Gift card balance question | Daniella Berge |  Yazmin Jast | Mar 1, 2026, 2:51 AM |
| 5/5 | Resolved my BOPIS issue at the SoHo store within minutes. Hugo was a gem. | 66962259Store experience feedback | Daniella Berge |  Dr. Mandy McLaughlin | Jan 28, 2026, 1:24 AM |
| 4/5 | Refund process was straightforward, just took a beat to find the right link. | 76606610Discount code not working | Daniella Berge |  Jacklyn Dare | Jan 18, 2026, 5:05 PM |
| 4/5 | Pretty good. Sara was nice, the system glitched once but she powered through. | 33646947Missing samples in order | Daniella Berge |  Tommy Kuvalis | Oct 26, 2025, 3:50 AM |
| 5/5 | Bring back the discontinued matte foundation line. | 90279121App crashes at checkout | Daniella Berge | Mr. Eliza Gerhold IV | Oct 24, 2025, 1:27 AM |
| 5/5 | Add a recommend-based-on-what-I-own feature. | 13499837Refund not received | Daniella Berge | Jacklyn Dare | Sep 20, 2025, 4:47 PM |
| 4/11 | Service has gotten noticeably worse over the last year. | 96083850Question about product ingredients | Daniella Berge |  Mr. Lonie Hudson | Aug 23, 2025, 3:47 PM |
| 5/5 | Sara helped me build a gift bundle for my mom's birthday. So sweet. | 97827577Price match request | Daniella Berge |  Chaz Renner | Aug 9, 2025, 9:27 AM |
| 1/5 | Order was a gift, arrived two weeks late and damaged, and no one cared. | 69221862Item authenticity concern | Daniella Berge |  Kaela Friesen | Aug 9, 2025, 8:35 AM |
| 5/5 | Got my Klarna split sorted out in two messages. So easy. | 24278885Allergic reaction concern | Daniella Berge |  Mr. Cade Senger | Aug 6, 2025, 1:04 AM |
| 4/5 | Great overall, just took a bit longer than I expected on chat. | 82697700Order arrived damaged | Daniella Berge |  Oscar O'Hara | Jul 6, 2025, 12:24 AM |
| 4/5 | Pretty easy overall. One extra screen on the return flow than expected. | 55261143Address change after shipping | Daniella Berge |  Ignatius Cummerata | Jun 3, 2025, 1:15 AM |