Daniella Berge
katlyn.mills@yahoo.com
Showing 1 - 49 of 49
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 05903085 | Gift card balance question | Solved | Normal | Daniella Berge | — |  Mr. Eliza Gerhold IV | Chat | shipping | 6h | ●Responded | 3/5 | — | — | May 21, 2026 | - |
| 30308457 | BOPIS order cancelled at store | Closed | Normal | Daniella Berge | — |  Faith Hilll | vip | 4h | ○Sent, no reply | — | — | — | May 17, 2026 | May 21, 2026 | |
| 89256274 | Shipping cost question | Solved | Low | Daniella Berge | — |  Tommy Kuvalis | Chat | gift-cardappvip | 6h | ⊘Not fired | — | — | — | May 15, 2026 | - |
| 54657050 | Price match request | Solved | Normal | Daniella Berge | — |  Steve O'Conner | Phone | — | 1d 18h | ●Responded | 4/5 | — | — | May 6, 2026 | - |
| 95098241 | Pro discount enrollment | Open | Urgent | Daniella Berge | — |  Darryl Jacobi | Phone | — | - | —Skipped | — | — | — | May 2, 2026 | - |
| 57451030 | BOPIS order cancelled at store | Solved | Urgent | Daniella Berge | — |  Miss Amber Hintz Sr. | Phone | app | 6h | ●Responded | 7/11 | — | — | Apr 10, 2026 | - |
| 09722500 | Price match request | Solved | High | Daniella Berge | — | Tommy Kuvalis | — | 3h | ⊘Not fired | — | — | — | Apr 10, 2026 | - | |
| 60450395 | Order arrived damaged | Open | Normal | Daniella Berge | — |  Julie Hodkiewicz | Chat | — | - | —Skipped | — | — | — | Mar 20, 2026 | - |
| 17074229 | Missing samples in order | Closed | High | Daniella Berge | — | Miss Amber Hintz Sr. | returnsshipping | 19h | ○Sent, no reply | — | — | — | Mar 18, 2026 | Mar 20, 2026 | |
| 92049242 | Shipping cost question | Solved | Normal | Daniella Berge | — | Steve O'Conner | appshippingdamaged | 6h | ○Sent, no reply | — | — | — | Mar 10, 2026 | - | |
| 16402506 | Loyalty points not posting | Pending | Normal | Daniella Berge | — | Darryl Jacobi | Social | — | - | —Skipped | — | — | — | Mar 6, 2026 | - |
| 20509304 | Gift card balance question | Solved | Normal | Daniella Berge | — |  Yazmin Jast | — | 1h | ●Responded | 5/5 | — | — | Feb 27, 2026 | - | |
| 35746612 | Birthday gift not received | Open | Low | Daniella Berge | — | Miss Amber Hintz Sr. | — | - | —Skipped | — | — | — | Feb 27, 2026 | - | |
| 71447847 | Discount code not working | Closed | High | Daniella Berge | — | Yazmin Jast | gift-cardsamplesshade-match | 3h | ○Sent, no reply | — | — | — | Feb 11, 2026 | Feb 12, 2026 | |
| 55018888 | Missing samples in order | Solved | Normal | Daniella Berge | — |  Garth Dooley | appreturnswholesale | 14h | ○Sent, no reply | — | — | — | Feb 6, 2026 | - | |
| 66962259 | Store experience feedback | Solved | Low | Daniella Berge | — |  Dr. Mandy McLaughlin | vipgift-card | 6h | ●Responded | 5/5 | — | — | Jan 26, 2026 | - | |
| 38732466 | Refund not received | Closed | Normal | Daniella Berge | — | Garth Dooley | Chat | vipfragrancegift-card | 2d 14h | ○Sent, no reply | — | — | — | Jan 26, 2026 | Feb 5, 2026 |
| 99236519 | Cancel subscription / Auto-replenish | Solved | Normal | Daniella Berge | — | Steve O'Conner | appvip | 1h | ○Sent, no reply | — | — | — | Jan 24, 2026 | - | |
| 76606610 | Discount code not working | Solved | Normal | Daniella Berge | — |  Jacklyn Dare | Chat | — | 13h | ●Responded | 4/5 | — | — | Jan 16, 2026 | - |
| 57033376 | Restock alert for backorder | Solved | High | Daniella Berge | — |  Leonard Waters-Howell | Phone | — | 13h | ⊘Not fired | — | — | — | Jan 16, 2026 | - |
| 71655882 | Discount code not working | Solved | High | Daniella Berge | — |  Lily Raynor | Chat | — | 11h | ○Sent, no reply | — | — | — | Jan 11, 2026 | - |
| 89027541 | Cancel order request | Solved | High | Daniella Berge | — |  Mr. Cade Senger | shade-match | 1h | ○Sent, no reply | — | — | — | Jan 9, 2026 | - | |
| 91503035 | Missing samples in order | Solved | Normal | Daniella Berge | — |  Eula McKenzie | influencerviployalty | 11h | ○Sent, no reply | — | — | — | Jan 6, 2026 | - | |
| 23749931 | Refund not received | Closed | Low | Daniella Berge | — | Julie Hodkiewicz | — | 5h | ⊘Not fired | — | — | — | Dec 29, 2025 | Jan 3, 2026 | |
| 04082299 | Klarna / Afterpay split issue | Solved | Normal | Daniella Berge | — | Garth Dooley | Chat | gift-cardreturns | 17h | ○Sent, no reply | — | — | — | Nov 26, 2025 | - |
| 33646947 | Missing samples in order | Closed | High | Daniella Berge | — | Tommy Kuvalis | returnsloyaltyfragrance | 2d 11h | ●Responded | 4/5 | — | — | Oct 22, 2025 | Oct 26, 2025 | |
| 90279121 | App crashes at checkout | Closed | Normal | Daniella Berge | — | Mr. Eliza Gerhold IV | returnsvip | 3h | ●Responded | 5/5 | — | — | Oct 22, 2025 | Oct 27, 2025 | |
| 89243476 | App login problem | Solved | High | Daniella Berge | — | Lily Raynor | Chat | gift-cardbopisdamaged | 3h | ○Sent, no reply | — | — | — | Oct 16, 2025 | - |
| 48891401 | Cancel subscription / Auto-replenish | Solved | High | Daniella Berge | — |  Amely Pacocha | Chat | shippingwholesale | 17h | ⊘Not fired | — | — | — | Sep 25, 2025 | - |
| 85200499 | Wrong shade sent | Closed | Low | Daniella Berge | — | Julie Hodkiewicz | Chat | samplesrefund | 5h | ○Sent, no reply | — | — | — | Sep 24, 2025 | Oct 1, 2025 |
| 13499837 | Refund not received | Closed | High | Daniella Berge | — | Jacklyn Dare | Chat | fragrance | 4h | ●Responded | 5/5 | — | — | Sep 19, 2025 | Sep 23, 2025 |
| 82024112 | Birthday gift not received | Solved | Normal | Daniella Berge | — |  Oscar O'Hara | samplesshipping | 6h | ○Sent, no reply | — | — | — | Aug 28, 2025 | - | |
| 96083850 | Question about product ingredients | Solved | Normal | Daniella Berge | — |  Mr. Lonie Hudson | Chat | gift-card | 8h | ●Responded | 4/11 | — | — | Aug 22, 2025 | - |
| 77908263 | Influencer code not working | Solved | Normal | Daniella Berge | — | Mr. Eliza Gerhold IV | — | 6h | ○Sent, no reply | — | — | — | Aug 20, 2025 | - | |
| 54985947 | Influencer code not working | Closed | Normal | Daniella Berge | — | Faith Hilll | Chat | — | 2d | ○Sent, no reply | — | — | — | Aug 13, 2025 | Aug 17, 2025 |
| 97827577 | Price match request | Solved | High | Daniella Berge | — |  Chaz Renner | Chat | gift-card | 5h | ●Responded | 5/5 | — | — | Aug 8, 2025 | - |
| 69221862 | Item authenticity concern | Solved | Normal | Daniella Berge | — |  Kaela Friesen | Chat | — | 1d 11h | ●Responded | 1/5 | — | — | Aug 7, 2025 | - |
| 35402930 | Klarna / Afterpay split issue | Solved | Normal | Daniella Berge | — | Dr. Mandy McLaughlin | Phone | loyalty | 1h | ○Sent, no reply | — | — | — | Aug 7, 2025 | - |
| 33699776 | Pro discount enrollment | Solved | Normal | Daniella Berge | — | Tommy Kuvalis | wholesaledamagedvip | 4d 2h | ○Sent, no reply | — | — | — | Aug 5, 2025 | - | |
| 24278885 | Allergic reaction concern | Closed | High | Daniella Berge | — | Mr. Cade Senger | — | 5h | ●Responded | 5/5 | — | — | Aug 4, 2025 | Aug 6, 2025 | |
| 02280086 | Price match request | Open | High | Daniella Berge | — | Tommy Kuvalis | bopisshade-matchsamples | - | —Skipped | — | — | — | Aug 3, 2025 | - | |
| 82697700 | Order arrived damaged | Solved | Normal | Daniella Berge | — | Oscar O'Hara | returns | 1d 12h | ●Responded | 4/5 | — | — | Jul 2, 2025 | - | |
| 39442934 | Missing samples in order | Closed | Normal | Daniella Berge | — | Kaela Friesen | Chat | sampleswholesale | 6h | ○Sent, no reply | — | — | — | Jun 27, 2025 | Jul 2, 2025 |
| 21438864 | Pro discount enrollment | Open | Normal | Daniella Berge | — | Faith Hilll | Chat | shippingvip | - | —Skipped | — | — | — | Jun 26, 2025 | - |
| 14369475 | Missing items in shipment | Solved | High | Daniella Berge | — |  Katrina Johns | loyaltyinfluencershade-match | 7h | ○Sent, no reply | — | — | — | Jun 25, 2025 | - | |
| 17918639 | Store experience feedback | Closed | Low | Daniella Berge | — | Tommy Kuvalis | returnsshippingapp | 4h | ○Sent, no reply | — | — | — | Jun 18, 2025 | Jun 24, 2025 | |
| 60659096 | Price match request | Solved | Normal | Daniella Berge | — | Oscar O'Hara | damagedwholesaleinfluencer | 2h | ○Sent, no reply | — | — | — | Jun 17, 2025 | - | |
| 91470054 | Wrong shade sent | Solved | Normal | Daniella Berge | — | Mr. Cade Senger | vip | 2d 21h | ○Sent, no reply | — | — | — | Jun 7, 2025 | - | |
| 55261143 | Address change after shipping | Closed | Normal | Daniella Berge | — |  Ignatius Cummerata | bopissamplesinfluencer | 2h | ●Responded | 4/5 | — | — | Jun 1, 2025 | Jun 7, 2025 |