Carlton Stoltenberg
mya45@gmail.com
Showing 1 - 13 of 13
Rating | Comment | Ticket | Customer | Team member | Responded |
|---|---|---|---|---|---|
| 2/5 | Three chats, no resolution. The fourth agent finally helped. | 56616651Cancel subscription / Auto-replenish | May 18, 2026, 4:35 PM | ||
| 4/5 | Resolved my question, just wish the app hadn't logged me out twice during the chat. | 41213185App login problem | Mar 28, 2026, 3:15 PM | ||
| 4/11 | Service has gotten noticeably worse over the last year. | 51527116Price match request | Mar 19, 2026, 11:01 PM | ||
| 1/11 | Stock-outs are constant. Recommending Bloom feels risky now. | 68825766App login problem | Mar 10, 2026, 1:35 PM | ||
| 3/5 | Issue resolved. Process felt clunky on their end. | 99978415Influencer code not working | Feb 28, 2026, 1:47 AM | ||
| 10/11 | Bloom is my go-to for skincare. Wouldn't shop anywhere else. | 95236826Influencer code not working | Jan 5, 2026, 9:05 PM | ||
| 5/5 | Signing up was effortless and they sent samples that match my profile. | 38033870Address change after shipping | Nov 3, 2025, 11:33 PM | ||
| 9/11 | Would recommend in a heartbeat. The samples program alone is worth signing up for. | 91785639Order arrived damaged | Nov 2, 2025, 6:40 AM | ||
| 5/5 | Quick, kind, and they actually solved my problem on the first message. | 45818933App login problem | Sep 30, 2025, 1:31 PM | ||
| 4/5 | Pretty good. Sara was nice, the system glitched once but she powered through. | 68699239Address change after shipping | Aug 12, 2025, 11:07 PM | ||
| 5/5 | Quick, kind, and they actually solved my problem on the first message. | 26441280Gift card balance question | Aug 10, 2025, 6:35 AM | ||
| 4/5 | Friendly chat, fixed the issue. Took two tries to get the right shipping label. | 73661890BOPIS order cancelled at store | Jul 26, 2025, 3:03 PM | ||
| 4/5 | More transparent product authenticity guarantees. | 21034868App crashes at checkout | Jun 21, 2025, 5:44 PM |