Shaun Corkery-Rau
antoinette40@yahoo.com
Showing 1 - 27 of 27
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 14608964 | Restock alert for backorder | Solved | Normal | Shaun Corkery-Rau | — |  Miss Amber Hintz Sr. | bopisrefund | 4h | ⊘Not fired | — | — | — | May 12, 2026 | - | |
| 73424681 | Price match request | Solved | High | Shaun Corkery-Rau | — |  Kaela Friesen | Phone | — | 5d 18h | ○Sent, no reply | — | — | — | May 7, 2026 | - |
| 41612405 | Cancel order request | Solved | Normal | Shaun Corkery-Rau | — |  Ignatius Cummerata | Chat | — | 3h | ○Sent, no reply | — | — | — | May 1, 2026 | - |
| 80261996 | Klarna / Afterpay split issue | Pending | Normal | Shaun Corkery-Rau | — |  Steve O'Conner | Chat | influencerapployalty | - | —Skipped | — | — | — | Apr 29, 2026 | - |
| 66903972 | Influencer code not working | Closed | High | Shaun Corkery-Rau | — |  Yazmin Jast | Phone | appbopisloyalty | 23h | ○Sent, no reply | — | — | — | Apr 28, 2026 | May 2, 2026 |
| 20532188 | Question about product ingredients | Solved | Normal | Shaun Corkery-Rau | — |  Oscar O'Hara | Social | — | 6h | ⊘Not fired | — | — | — | Apr 22, 2026 | - |
| 22850049 | Foundation match help | Solved | Urgent | Shaun Corkery-Rau | — | Yazmin Jast | Chat | — | 7d 15h | ●Responded | 2/5 | — | — | Apr 17, 2026 | - |
| 63710432 | Where is my order? | Closed | Normal | Shaun Corkery-Rau | — |  Dr. Mandy McLaughlin | Chat | damagedshade-match | 4h | ○Sent, no reply | — | — | — | Feb 19, 2026 | Feb 25, 2026 |
| 13316406 | Price match request | Closed | High | Shaun Corkery-Rau | — |  Leonard Waters-Howell | Phone | damagedloyaltybopis | 1d 2h | ○Sent, no reply | — | — | — | Dec 24, 2025 | Dec 29, 2025 |
| 72988314 | Return after 30-day window | Solved | Low | Shaun Corkery-Rau | — | Yazmin Jast | fragrancebopisinfluencer | 17h | ○Sent, no reply | — | — | — | Dec 17, 2025 | - | |
| 06438953 | Item authenticity concern | Solved | Normal | Shaun Corkery-Rau | — | Oscar O'Hara | influencersamplesvip | 5d 10h | ○Sent, no reply | — | — | — | Dec 13, 2025 | - | |
| 30242007 | Influencer code not working | Solved | Normal | Shaun Corkery-Rau | — |  Kip Schroeder IV | — | 23h | ⊘Not fired | — | — | — | Dec 8, 2025 | - | |
| 56254706 | BOPIS order cancelled at store | Pending | Low | Shaun Corkery-Rau | — |  Darryl Jacobi | Chat | bopisloyaltyshipping | - | —Skipped | — | — | — | Nov 25, 2025 | - |
| 03037523 | Gift card balance question | Solved | High | Shaun Corkery-Rau | — |  Tommy Kuvalis | gift-card | 2h | ●Responded | 5/5 | — | — | Nov 22, 2025 | - | |
| 03902329 | Lost package follow-up | Open | Low | Shaun Corkery-Rau | — | Ignatius Cummerata | Phone | fragranceshade-match | - | —Skipped | — | — | — | Nov 17, 2025 | - |
| 25213251 | Restock alert for backorder | Solved | Normal | Shaun Corkery-Rau | — |  Chaz Renner | Chat | refundshade-matchinfluencer | 4h | ●Responded | 5/5 | — | — | Nov 11, 2025 | - |
| 83257061 | Wholesale order question | Solved | Low | Shaun Corkery-Rau | — |  Eula McKenzie | — | 9h | ○Sent, no reply | — | — | — | Nov 3, 2025 | - | |
| 31014155 | Klarna / Afterpay split issue | Closed | High | Shaun Corkery-Rau | — |  Julie Hodkiewicz | returnsrefund | 2h | ○Sent, no reply | — | — | — | Nov 1, 2025 | Nov 6, 2025 | |
| 05816055 | Wholesale order question | Solved | Low | Shaun Corkery-Rau | — | Yazmin Jast | Chat | shade-matchsamples | 2h | ○Sent, no reply | — | — | — | Oct 12, 2025 | - |
| 77864608 | Item authenticity concern | Solved | Low | Shaun Corkery-Rau | — |  Faith Hilll | Phone | loyaltydamagedrefund | 20h | ○Sent, no reply | — | — | — | Aug 18, 2025 | - |
| 34430179 | Return after 30-day window | Solved | Normal | Shaun Corkery-Rau | — | Kip Schroeder IV | fragrancegift-cardinfluencer | 3h | ○Sent, no reply | — | — | — | Aug 15, 2025 | - | |
| 33422478 | Cancel subscription / Auto-replenish | Solved | Normal | Shaun Corkery-Rau | — |  Vilma Gusikowski | Chat | — | 2d 20h | ●Responded | 7/11 | — | — | Jul 18, 2025 | - |
| 34488558 | Return after 30-day window | Solved | High | Shaun Corkery-Rau | — | Darryl Jacobi | Chat | shade-matchreturnsinfluencer | 2d 3h | ○Sent, no reply | — | — | — | Jun 24, 2025 | - |
| 63285382 | Insider tier issue | Solved | Normal | Shaun Corkery-Rau | — | Dr. Mandy McLaughlin | gift-card | 1h | ⊘Not fired | — | — | — | Jun 16, 2025 | - | |
| 29195917 | Missing items in shipment | Solved | Normal | Shaun Corkery-Rau | — | Chaz Renner | vipshippingreturns | 4d 22h | ⊘Not fired | — | — | — | Jun 12, 2025 | - | |
| 76106691 | Foundation match help | Closed | Normal | Shaun Corkery-Rau | — | Kip Schroeder IV | samplesrefundfragrance | 18h | ⊘Not fired | — | — | — | Jun 11, 2025 | Jun 18, 2025 | |
| 99264691 | BOPIS order cancelled at store | Closed | Normal | Shaun Corkery-Rau | — | Julie Hodkiewicz | Phone | bopis | 5h | ●Responded | 9/11 | — | — | Jun 6, 2025 | Jun 12, 2025 |