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CustomersMr. Stephan Lind IV

Mr. Stephan Lind IV

irvin_vandervort42@gmail.com
Tickets38Responses9
Showing 1 - 9 of 9
Rating
Comment
Ticket
Customer
Team member
Responded
7/11It's fine. Nothing makes me actively recommend it though.23787453Lost package follow-upMr. Stephan Lind IVLeonard Waters-HowellApr 26, 2026, 9:59 AM
9/11The Elite tier perks are worth every dollar of lifetime spend.45321961Birthday gift not receivedMr. Stephan Lind IVJacklyn DareApr 6, 2026, 1:41 PM
3/5Okay experience. The chat felt scripted, didn't really listen at first.04235768Klarna / Afterpay split issueMr. Stephan Lind IVEula McKenzieMar 10, 2026, 7:19 AM
5/5Tapped through the app and had my replacement on the way in 30 seconds.25540358Insider tier issueMr. Stephan Lind IVKaela FriesenFeb 16, 2026, 2:00 PM
5/5Resolved my missing-points issue with one message. So easy.46258377Where is my order?Mr. Stephan Lind IVMr. Eliza Gerhold IVNov 24, 2025, 9:15 AM
3/5Loyalty program for non-Insiders too.07929270Birthday gift not receivedMr. Stephan Lind IVJulie HodkiewiczNov 22, 2025, 6:36 AM
5/5Amazing service! Sara helped me find the perfect foundation match over chat.49900121Birthday gift not receivedMr. Stephan Lind IVKip Schroeder IVOct 31, 2025, 3:51 PM
5/5Resolved my BOPIS issue at the SoHo store within minutes. Hugo was a gem.51282588Missing samples in orderMr. Stephan Lind IVKip Schroeder IVSep 20, 2025, 11:37 AM
4/5Helpful enough. Took longer than I expected for a simple address change.69734132Where is my order?Mr. Stephan Lind IVMr. Eliza Gerhold IVSep 5, 2025, 1:02 AM
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Properties

Customer
Name
Mr. Stephan Lind IV
Email
irvin_vandervort42@gmail.com
Loyalty tier
Insider
Company
—
Skin type
normal
Loyalty points
4,906
Lifetime spend
541
Last purchase
—
Skin tone
—
Foundation shade
22C
Skin concerns
fine-lines, dark-circles
Allergies / restrictions
—
Favorite brands
Chanel, Kiehl's
YTD spend
3,503
App installed
Yes
App last opened
—
Email subscribed
Yes
Marketing segment
high-value
Last purchase amount
195
Total orders
1
Preferred category
fragrance
Tickets
Tickets
38
Last seen
May 16, 2026
Responses
Avg rating
5.11