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CustomersMr. Stephan Lind IV

Mr. Stephan Lind IV

irvin_vandervort42@gmail.com
Tickets38Responses9
Showing 1 - 38 of 38
External ID
Subject
Status
Priority
Customer
Company
Assigned to
Channel
Tags
Resolution
Survey state
Response
QA
Signals
Created
Closed
58502100Insider tier issueSolvedLowMr. Stephan Lind IV—Darryl JacobiPhone—3h○Sent, no reply———May 16, 2026-
89556306Order arrived damagedClosedLowMr. Stephan Lind IV—Yazmin JastEmail
returns
3h○Sent, no reply———May 12, 2026May 17, 2026
83490928Klarna / Afterpay split issueOpenNormalMr. Stephan Lind IV—Vilma GusikowskiChat
shipping
-—Skipped———May 12, 2026-
00337839Birthday gift not receivedSolvedNormalMr. Stephan Lind IV—Jacklyn DareEmail—23h○Sent, no reply———May 4, 2026-
49176823Discount code not workingPendingNormalMr. Stephan Lind IV—Katrina JohnsPhone
samples
-—Skipped———Apr 28, 2026-
23787453Lost package follow-upClosedNormalMr. Stephan Lind IV—Leonard Waters-HowellEmail
influencer
4h●Responded7/11——Apr 24, 2026Apr 30, 2026
44096429Lost package follow-upPendingNormalMr. Stephan Lind IV—Chaz RennerChat—-—Skipped———Apr 16, 2026-
45321961Birthday gift not receivedSolvedNormalMr. Stephan Lind IV—Jacklyn DareEmail
vipfragrance
2d 19h●Responded9/11——Apr 3, 2026-
49768733Foundation match helpClosedNormalMr. Stephan Lind IV—Vilma GusikowskiEmail
shade-match
1d 23h○Sent, no reply———Mar 28, 2026Mar 31, 2026
25257137Question about product ingredientsClosedNormalMr. Stephan Lind IV—Oscar O'HaraChat
damaged
4h⊘Not fired———Mar 10, 2026Mar 12, 2026
04235768Klarna / Afterpay split issueClosedLowMr. Stephan Lind IV—Eula McKenzieChat
refund
2d 20h●Responded3/5——Mar 5, 2026Mar 11, 2026
41597743Return after 30-day windowOpenLowMr. Stephan Lind IV—Dr. Mandy McLaughlinEmail
vipfragrancerefund
-—Skipped———Feb 27, 2026-
25540358Insider tier issueClosedHighMr. Stephan Lind IV—Kaela FriesenEmail—17h●Responded5/5——Feb 14, 2026Feb 20, 2026
01456027Shipping cost questionSolvedNormalMr. Stephan Lind IV—Steve O'ConnerEmail—5h○Sent, no reply———Feb 13, 2026-
49148708Influencer code not workingClosedNormalMr. Stephan Lind IV—Julie HodkiewiczEmail
damaged
2h○Sent, no reply———Jan 22, 2026Jan 25, 2026
09375487BOPIS order cancelled at storePendingHighMr. Stephan Lind IV—Amely PacochaEmail—-—Skipped———Jan 17, 2026-
74635186Influencer code not workingPendingNormalMr. Stephan Lind IV—Chaz RennerEmail—-—Skipped———Dec 16, 2025-
63550501Refund not receivedPendingHighMr. Stephan Lind IV—Tommy KuvalisPhone—-—Skipped———Dec 3, 2025-
29959256Where is my order?SolvedLowMr. Stephan Lind IV—Kip Schroeder IVEmail—1h○Sent, no reply———Dec 1, 2025-
94231366Discount code not workingSolvedNormalMr. Stephan Lind IV—Kaela FriesenEmail
damaged
4d 23h⊘Not fired———Nov 30, 2025-
46258377Where is my order?SolvedUrgentMr. Stephan Lind IV—Mr. Eliza Gerhold IVEmail—11h●Responded5/5——Nov 23, 2025-
07929270Birthday gift not receivedSolvedNormalMr. Stephan Lind IV—Julie HodkiewiczChat
appshipping
5d 21h●Responded3/5——Nov 14, 2025-
30967534App login problemOpenUrgentMr. Stephan Lind IV—Katrina JohnsChat—-—Skipped———Nov 8, 2025-
49900121Birthday gift not receivedSolvedNormalMr. Stephan Lind IV—Kip Schroeder IVEmail
gift-carddamaged
12h●Responded5/5——Oct 30, 2025-
70180494Order arrived damagedClosedNormalMr. Stephan Lind IV—Eula McKenziePhone
samples
1d 20h○Sent, no reply———Oct 27, 2025Nov 4, 2025
39219566Birthday gift not receivedSolvedHighMr. Stephan Lind IV—Tommy KuvalisEmail
loyaltyreturns
19h⊘Not fired———Oct 16, 2025-
51282588Missing samples in orderSolvedNormalMr. Stephan Lind IV—Kip Schroeder IVEmail
appinfluencer
4h●Responded5/5——Sep 19, 2025-
69734132Where is my order?SolvedLowMr. Stephan Lind IV—Mr. Eliza Gerhold IVEmail
appshipping
22h●Responded4/5——Sep 3, 2025-
00530067Question about product ingredientsPendingNormalMr. Stephan Lind IV—Mr. Lonie HudsonChat
vipsamples
-—Skipped———Aug 16, 2025-
13040004Influencer code not workingClosedNormalMr. Stephan Lind IV—Ignatius CummerataEmail
shade-matchvipinfluencer
18h○Sent, no reply———Aug 15, 2025Aug 22, 2025
06102326Return after 30-day windowSolvedNormalMr. Stephan Lind IV—Steve O'ConnerEmail—4h⊘Not fired———Aug 15, 2025-
88292613Birthday gift not receivedSolvedNormalMr. Stephan Lind IV—Steve O'ConnerSocial
vipshippingshade-match
4h⊘Not fired———Aug 14, 2025-
17632948Where is my order?SolvedNormalMr. Stephan Lind IV—Julie HodkiewiczEmail
bopisdamagedshade-match
20h○Sent, no reply———Aug 5, 2025-
96381942BOPIS pickup not readyClosedNormalMr. Stephan Lind IV—Kip Schroeder IVChat
gift-cardshipping
4h○Sent, no reply———Jul 8, 2025Jul 10, 2025
88300398Order arrived damagedSolvedNormalMr. Stephan Lind IV—Mr. Lonie HudsonChat
fragrancerefundbopis
1d 18h○Sent, no reply———Jul 6, 2025-
51214305BOPIS pickup not readyClosedLowMr. Stephan Lind IV—Dr. Mandy McLaughlinEmail—18h○Sent, no reply———Jul 4, 2025Jul 9, 2025
16553885Item authenticity concernPendingLowMr. Stephan Lind IV—Eula McKenziePhone
influencer
-—Skipped———Jun 28, 2025-
51197678App login problemSolvedNormalMr. Stephan Lind IV—Amely PacochaEmail
returnsrefund
2d 23h○Sent, no reply———Jun 16, 2025-
Page 1 of 1

Properties

Customer
Name
Mr. Stephan Lind IV
Email
irvin_vandervort42@gmail.com
Loyalty tier
Insider
Company
—
Skin type
normal
Loyalty points
4,906
Lifetime spend
541
Last purchase
—
Skin tone
—
Foundation shade
22C
Skin concerns
fine-lines, dark-circles
Allergies / restrictions
—
Favorite brands
Chanel, Kiehl's
YTD spend
3,503
App installed
Yes
App last opened
—
Email subscribed
Yes
Marketing segment
high-value
Last purchase amount
195
Total orders
1
Preferred category
fragrance
Tickets
Tickets
38
Last seen
May 16, 2026
Responses
Avg rating
5.11