Mr. Stephan Lind IV
irvin_vandervort42@gmail.com
Showing 1 - 9 of 9
Rating | Comment | Ticket | Customer | Team member | Responded |
|---|---|---|---|---|---|
| 7/11 | It's fine. Nothing makes me actively recommend it though. | 23787453Lost package follow-up | Apr 26, 2026, 9:59 AM | ||
| 9/11 | The Elite tier perks are worth every dollar of lifetime spend. | 45321961Birthday gift not received | Apr 6, 2026, 1:41 PM | ||
| 3/5 | Okay experience. The chat felt scripted, didn't really listen at first. | 04235768Klarna / Afterpay split issue | Mar 10, 2026, 7:19 AM | ||
| 5/5 | Tapped through the app and had my replacement on the way in 30 seconds. | 25540358Insider tier issue | Feb 16, 2026, 2:00 PM | ||
| 5/5 | Resolved my missing-points issue with one message. So easy. | 46258377Where is my order? | Nov 24, 2025, 9:15 AM | ||
| 3/5 | Loyalty program for non-Insiders too. | 07929270Birthday gift not received | Nov 22, 2025, 6:36 AM | ||
| 5/5 | Amazing service! Sara helped me find the perfect foundation match over chat. | 49900121Birthday gift not received | Oct 31, 2025, 3:51 PM | ||
| 5/5 | Resolved my BOPIS issue at the SoHo store within minutes. Hugo was a gem. | 51282588Missing samples in order | Sep 20, 2025, 11:37 AM | ||
| 4/5 | Helpful enough. Took longer than I expected for a simple address change. | 69734132Where is my order? | Sep 5, 2025, 1:02 AM |