Mr. Stephan Lind IV
irvin_vandervort42@gmail.com
Showing 1 - 38 of 38
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 58502100 | Insider tier issue | Solved | Low | — | Phone | — | 3h | ○Sent, no reply | — | — | — | May 16, 2026 | - | ||
| 89556306 | Order arrived damaged | Closed | Low | — | returns | 3h | ○Sent, no reply | — | — | — | May 12, 2026 | May 17, 2026 | |||
| 83490928 | Klarna / Afterpay split issue | Open | Normal | — | Chat | shipping | - | —Skipped | — | — | — | May 12, 2026 | - | ||
| 00337839 | Birthday gift not received | Solved | Normal | — | — | 23h | ○Sent, no reply | — | — | — | May 4, 2026 | - | |||
| 49176823 | Discount code not working | Pending | Normal | — | Phone | samples | - | —Skipped | — | — | — | Apr 28, 2026 | - | ||
| 23787453 | Lost package follow-up | Closed | Normal | — | influencer | 4h | ●Responded | 7/11 | — | — | Apr 24, 2026 | Apr 30, 2026 | |||
| 44096429 | Lost package follow-up | Pending | Normal | — | Chat | — | - | —Skipped | — | — | — | Apr 16, 2026 | - | ||
| 45321961 | Birthday gift not received | Solved | Normal | — | vipfragrance | 2d 19h | ●Responded | 9/11 | — | — | Apr 3, 2026 | - | |||
| 49768733 | Foundation match help | Closed | Normal | — | shade-match | 1d 23h | ○Sent, no reply | — | — | — | Mar 28, 2026 | Mar 31, 2026 | |||
| 25257137 | Question about product ingredients | Closed | Normal | — | Chat | damaged | 4h | ⊘Not fired | — | — | — | Mar 10, 2026 | Mar 12, 2026 | ||
| 04235768 | Klarna / Afterpay split issue | Closed | Low | — | Chat | refund | 2d 20h | ●Responded | 3/5 | — | — | Mar 5, 2026 | Mar 11, 2026 | ||
| 41597743 | Return after 30-day window | Open | Low | — | vipfragrancerefund | - | —Skipped | — | — | — | Feb 27, 2026 | - | |||
| 25540358 | Insider tier issue | Closed | High | — | — | 17h | ●Responded | 5/5 | — | — | Feb 14, 2026 | Feb 20, 2026 | |||
| 01456027 | Shipping cost question | Solved | Normal | — | — | 5h | ○Sent, no reply | — | — | — | Feb 13, 2026 | - | |||
| 49148708 | Influencer code not working | Closed | Normal | — | damaged | 2h | ○Sent, no reply | — | — | — | Jan 22, 2026 | Jan 25, 2026 | |||
| 09375487 | BOPIS order cancelled at store | Pending | High | — | — | - | —Skipped | — | — | — | Jan 17, 2026 | - | |||
| 74635186 | Influencer code not working | Pending | Normal | — | — | - | —Skipped | — | — | — | Dec 16, 2025 | - | |||
| 63550501 | Refund not received | Pending | High | — | Phone | — | - | —Skipped | — | — | — | Dec 3, 2025 | - | ||
| 29959256 | Where is my order? | Solved | Low | — | — | 1h | ○Sent, no reply | — | — | — | Dec 1, 2025 | - | |||
| 94231366 | Discount code not working | Solved | Normal | — | damaged | 4d 23h | ⊘Not fired | — | — | — | Nov 30, 2025 | - | |||
| 46258377 | Where is my order? | Solved | Urgent | — | — | 11h | ●Responded | 5/5 | — | — | Nov 23, 2025 | - | |||
| 07929270 | Birthday gift not received | Solved | Normal | — | Chat | appshipping | 5d 21h | ●Responded | 3/5 | — | — | Nov 14, 2025 | - | ||
| 30967534 | App login problem | Open | Urgent | — | Chat | — | - | —Skipped | — | — | — | Nov 8, 2025 | - | ||
| 49900121 | Birthday gift not received | Solved | Normal | — | gift-carddamaged | 12h | ●Responded | 5/5 | — | — | Oct 30, 2025 | - | |||
| 70180494 | Order arrived damaged | Closed | Normal | — | Phone | samples | 1d 20h | ○Sent, no reply | — | — | — | Oct 27, 2025 | Nov 4, 2025 | ||
| 39219566 | Birthday gift not received | Solved | High | — | loyaltyreturns | 19h | ⊘Not fired | — | — | — | Oct 16, 2025 | - | |||
| 51282588 | Missing samples in order | Solved | Normal | — | appinfluencer | 4h | ●Responded | 5/5 | — | — | Sep 19, 2025 | - | |||
| 69734132 | Where is my order? | Solved | Low | — | appshipping | 22h | ●Responded | 4/5 | — | — | Sep 3, 2025 | - | |||
| 00530067 | Question about product ingredients | Pending | Normal | — | Chat | vipsamples | - | —Skipped | — | — | — | Aug 16, 2025 | - | ||
| 13040004 | Influencer code not working | Closed | Normal | — | shade-matchvipinfluencer | 18h | ○Sent, no reply | — | — | — | Aug 15, 2025 | Aug 22, 2025 | |||
| 06102326 | Return after 30-day window | Solved | Normal | — | — | 4h | ⊘Not fired | — | — | — | Aug 15, 2025 | - | |||
| 88292613 | Birthday gift not received | Solved | Normal | — | Social | vipshippingshade-match | 4h | ⊘Not fired | — | — | — | Aug 14, 2025 | - | ||
| 17632948 | Where is my order? | Solved | Normal | — | bopisdamagedshade-match | 20h | ○Sent, no reply | — | — | — | Aug 5, 2025 | - | |||
| 96381942 | BOPIS pickup not ready | Closed | Normal | — | Chat | gift-cardshipping | 4h | ○Sent, no reply | — | — | — | Jul 8, 2025 | Jul 10, 2025 | ||
| 88300398 | Order arrived damaged | Solved | Normal | — | Chat | fragrancerefundbopis | 1d 18h | ○Sent, no reply | — | — | — | Jul 6, 2025 | - | ||
| 51214305 | BOPIS pickup not ready | Closed | Low | — | — | 18h | ○Sent, no reply | — | — | — | Jul 4, 2025 | Jul 9, 2025 | |||
| 16553885 | Item authenticity concern | Pending | Low | — | Phone | influencer | - | —Skipped | — | — | — | Jun 28, 2025 | - | ||
| 51197678 | App login problem | Solved | Normal | — | returnsrefund | 2d 23h | ○Sent, no reply | — | — | — | Jun 16, 2025 | - |