Nathaniel Quigley-Ziemann
bryan.mcglynn@gmail.com
Showing 1 - 19 of 19
Rating | Comment | Ticket | Customer | Team member | Responded |
|---|---|---|---|---|---|
| 3/5 | Got there. Took a full week which was longer than I'd expect for a missing item. | 69197315Allergic reaction concern | Nathaniel Quigley-Ziemann |  Ignatius Cummerata | May 23, 2026, 7:16 AM |
| 4/5 | Resolved fine. Agent had to look up my purchase, took a minute. | 06029528Shipping cost question | Nathaniel Quigley-Ziemann |  Jacklyn Dare | Apr 19, 2026, 5:54 PM |
| 1/5 | Worst process I've experienced in retail. Will not come back. | 80845105Pro discount enrollment | Nathaniel Quigley-Ziemann |  Lily Raynor | Feb 18, 2026, 10:50 AM |
| 3/5 | Agent was polite but couldn't actually fix the loyalty points issue. | 93793506Cancel order request | Nathaniel Quigley-Ziemann |  Kaela Friesen | Jan 17, 2026, 10:42 AM |
| 4/5 | Good. The personalization was decent but missed my undertone. | 86670531Question about product ingredients | Nathaniel Quigley-Ziemann |  Garth Dooley | Dec 24, 2025, 8:06 AM |
| 5/5 | Helpful, friendly, and didn't make me feel silly for asking basic skincare questions. | 96588653App login problem | Nathaniel Quigley-Ziemann |  Mr. Eliza Gerhold IV | Dec 10, 2025, 2:39 AM |
| 9/11 | The Elite tier perks are worth every dollar of lifetime spend. | 35975963Allergic reaction concern | Nathaniel Quigley-Ziemann |  Kip Schroeder IV | Dec 4, 2025, 5:08 AM |
| 7/11 | Solid retailer. Not differentiated enough to recommend over alternatives. | 42684086Gift card balance question | Nathaniel Quigley-Ziemann | Garth Dooley | Nov 26, 2025, 2:25 PM |
| 5/5 | Customer care actually listened. Refund processed without making me jump through hoops. | 58335924Insider tier issue | Nathaniel Quigley-Ziemann |  Yazmin Jast | Nov 16, 2025, 10:59 PM |
| 3/5 | Slow but eventually got there. Could have been a one-message fix. | 14875194Cancel subscription / Auto-replenish | Nathaniel Quigley-Ziemann |  Darryl Jacobi | Nov 14, 2025, 8:59 AM |
| 4/11 | Pricing has crept up and the value isn't there anymore. | 89239862BOPIS pickup not ready | Nathaniel Quigley-Ziemann |  Faith Hilll | Oct 30, 2025, 1:13 AM |
| 5/5 | Five stars. Marisol matched my undertone perfectly over a quick chat. | 82838179Pro discount enrollment | Nathaniel Quigley-Ziemann |  Julie Hodkiewicz | Oct 27, 2025, 5:36 AM |
| 5/5 | Returned a product in 30 seconds through the app. Effortless. | 68250564Address change after shipping | Nathaniel Quigley-Ziemann |  Dr. Mandy McLaughlin | Aug 27, 2025, 12:40 PM |
| 2/5 | The shade quiz was completely off for my undertone. | 68940623Address change after shipping | Nathaniel Quigley-Ziemann | Darryl Jacobi | Aug 10, 2025, 4:51 PM |
| 5/5 | Returned my serum no questions asked, refund hit my card the next day. | 21093687Insider tier issue | Nathaniel Quigley-Ziemann | Kaela Friesen | Aug 7, 2025, 1:16 AM |
| 3/5 | The chat agent was clearly juggling other conversations. Felt impersonal. | 83483111Where is my order? | Nathaniel Quigley-Ziemann | Mr. Eliza Gerhold IV | Jul 26, 2025, 2:00 AM |
| 3/5 | Multiple screens, multiple agents. Could have been a one-click thing. | 02285018Item authenticity concern | Nathaniel Quigley-Ziemann |  Mr. Cade Senger | Jul 21, 2025, 11:16 AM |
| 5/5 | Best beauty retail experience I've had online. Order arrived in two days, all perfectly packaged. | 07372636Where is my order? | Nathaniel Quigley-Ziemann | Mr. Eliza Gerhold IV | Jul 12, 2025, 4:17 PM |
| 10/11 | Best in class. The app is genuinely beautiful and useful. | 24004621Gift card balance question | Nathaniel Quigley-Ziemann |  Mr. Skyla Trantow | Jul 12, 2025, 2:02 PM |