Paul Durgan
amie_rau@yahoo.com
Showing 1 - 15 of 15
Rating | Comment | Ticket | Customer | Team member | Responded |
|---|---|---|---|---|---|
| 9/11 | Would recommend in a heartbeat. The samples program alone is worth signing up for. | 54550633Missing samples in order | Paul Durgan |  Steve O'Conner | Apr 4, 2026, 10:22 PM |
| 1/11 | Stock-outs are constant. Recommending Bloom feels risky now. | 46181586Wholesale order question | Paul Durgan |  Mr. Eliza Gerhold IV | Mar 29, 2026, 9:22 AM |
| 5/5 | Resolved my missing-points issue with one message. So easy. | 73813438App login problem | Paul Durgan |  Yazmin Jast | Jan 30, 2026, 1:51 AM |
| 4/5 | Got there in the end. The chat went in circles for a bit. | 77102124Discount code not working | Paul Durgan |  Lily Raynor | Dec 8, 2025, 12:42 PM |
| 10/11 | Already referred three friends. They all love it too. | 51387235Question about product ingredients | Paul Durgan |  Oscar O'Hara | Nov 26, 2025, 12:09 AM |
| 1/5 | Wasted my entire afternoon trying to get a damaged item replaced. | 94727648Cancel subscription / Auto-replenish | Paul Durgan |  Leonard Waters-Howell | Nov 21, 2025, 10:23 PM |
| 4/5 | Smooth chat. Just had to scroll to find the right help article first. | 45847201Question about product ingredients | Paul Durgan |  Ignatius Cummerata | Nov 21, 2025, 1:10 AM |
| 2/5 | Loyalty points still missing after two separate chats about it. | 10175149App login problem | Paul Durgan |  Miss Amber Hintz Sr. | Nov 19, 2025, 12:40 PM |
| 5/5 | More inclusive shade ranges would be huge. | 73441900Discount code not working | Paul Durgan |  Garth Dooley | Oct 19, 2025, 11:26 AM |
| 4/5 | Good service. Wish I'd been told upfront that my shade was on backorder. | 48827738Store experience feedback | Paul Durgan | Miss Amber Hintz Sr. | Sep 4, 2025, 9:07 PM |
| 4/5 | Solved my return, just needed a couple of follow-ups to get there. | 50582656Insider tier issue | Paul Durgan | Garth Dooley | Aug 21, 2025, 5:27 AM |
| 3/5 | Got my points back but the agent forgot to ship the replacement. | 64479726Shipping cost question | Paul Durgan |  Eula McKenzie | Aug 14, 2025, 2:59 PM |
| 4/5 | Mostly painless. Wish the BOPIS confirmation email had come faster. | 55714037BOPIS order cancelled at store | Paul Durgan |  Mr. Cade Senger | Aug 4, 2025, 1:15 AM |
| 4/5 | Helpful, just felt rushed at the end of the conversation. | 54141450Return after 30-day window | Paul Durgan |  Mr. Skyla Trantow | Aug 1, 2025, 7:43 PM |
| 10/11 | The brand range alone makes it worth it. Service makes it lifelong. | 64565512App crashes at checkout | Paul Durgan | Yazmin Jast | Jun 7, 2025, 5:06 PM |