Flora Bosco
ward_crona-bechtelar@yahoo.com
Showing 1 - 44 of 44
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 98254891 | App login problem | Closed | Normal | — | sampleswholesale | 1d 7h | ○Sent, no reply | — | — | — | May 20, 2026 | May 22, 2026 | |||
| 65361688 | Klarna / Afterpay split issue | Pending | Normal | — | Chat | damagedreturns | - | —Skipped | — | — | — | Apr 21, 2026 | - | ||
| 99769122 | Price match request | Closed | Normal | — | Social | influencerwholesaleloyalty | 1d 18h | ⊘Not fired | — | — | — | Apr 16, 2026 | Apr 23, 2026 | ||
| 59677724 | Discount code not working | Solved | High | — | Phone | — | 6h | ○Sent, no reply | — | — | — | Mar 22, 2026 | - | ||
| 21006203 | Lost package follow-up | Open | Normal | — | Chat | — | - | —Skipped | — | — | — | Mar 20, 2026 | - | ||
| 18590531 | Address change after shipping | Closed | High | — | fragranceloyaltyshade-match | 2h | ●Responded | 9/11 | — | — | Mar 20, 2026 | Mar 21, 2026 | |||
| 91858058 | Store experience feedback | Closed | Normal | — | Chat | bopissamples | 4h | ⊘Not fired | — | — | — | Mar 20, 2026 | Mar 21, 2026 | ||
| 65594714 | BOPIS pickup not ready | Solved | Normal | — | Chat | influencersamplesshade-match | 2h | ○Sent, no reply | — | — | — | Mar 14, 2026 | - | ||
| 53084741 | Return after 30-day window | Closed | High | — | wholesale | 18h | ○Sent, no reply | — | — | — | Mar 13, 2026 | Mar 16, 2026 | |||
| 93712863 | Pro discount enrollment | Closed | Urgent | — | app | 4h | ●Responded | 10/11 | — | — | Feb 25, 2026 | Mar 1, 2026 | |||
| 22451591 | Influencer code not working | Solved | Normal | — | Phone | — | 4h | ○Sent, no reply | — | — | — | Feb 24, 2026 | - | ||
| 17783426 | Order arrived damaged | Solved | Normal | — | Phone | influencerbopis | 2d 16h | ●Responded | 4/5 | — | — | Feb 19, 2026 | - | ||
| 89423396 | Klarna / Afterpay split issue | Closed | Normal | — | Chat | wholesale | 21h | ○Sent, no reply | — | — | — | Feb 16, 2026 | Feb 23, 2026 | ||
| 15293473 | Lost package follow-up | Open | Normal | — | Chat | — | - | —Skipped | — | — | — | Feb 16, 2026 | - | ||
| 48075768 | Birthday gift not received | Solved | High | — | vip | 1h | ○Sent, no reply | — | — | — | Jan 30, 2026 | - | |||
| 69314352 | Foundation match help | Closed | High | — | damaged | 7h | ⊘Not fired | — | — | — | Jan 21, 2026 | Jan 27, 2026 | |||
| 33689967 | Klarna / Afterpay split issue | Pending | Normal | — | Phone | fragrancedamaged | - | —Skipped | — | — | — | Jan 13, 2026 | - | ||
| 82641631 | App login problem | Closed | Normal | — | Chat | damagedloyaltyfragrance | 2h | ●Responded | 5/5 | — | — | Dec 26, 2025 | Dec 31, 2025 | ||
| 53045289 | Pro discount enrollment | Pending | Normal | — | wholesalereturns | - | —Skipped | — | — | — | Nov 20, 2025 | - | |||
| 74455132 | App login problem | Solved | Normal | — | bopis | 1h | ○Sent, no reply | — | — | — | Nov 19, 2025 | - | |||
| 83101689 | BOPIS order cancelled at store | Solved | Normal | — | samplesfragrance | 4h | ○Sent, no reply | — | — | — | Nov 18, 2025 | - | |||
| 49599219 | Wrong shade sent | Solved | High | — | Phone | vipappgift-card | 22h | ○Sent, no reply | — | — | — | Nov 15, 2025 | - | ||
| 96648190 | Foundation match help | Solved | Normal | — | shipping | 6h | ○Sent, no reply | — | — | — | Oct 16, 2025 | - | |||
| 05354365 | Restock alert for backorder | Solved | Normal | — | — | 9d 6h | ●Responded | 1/5 | — | — | Oct 11, 2025 | - | |||
| 52698219 | BOPIS order cancelled at store | Pending | Normal | — | appvipinfluencer | - | —Skipped | — | — | — | Sep 29, 2025 | - | |||
| 23710444 | Order arrived damaged | Open | Normal | — | shipping | - | —Skipped | — | — | — | Sep 19, 2025 | - | |||
| 08041939 | Cancel subscription / Auto-replenish | Solved | High | — | Chat | shipping | 5d 1h | ○Sent, no reply | — | — | — | Sep 18, 2025 | - | ||
| 35240757 | Where is my order? | Closed | Low | — | — | 1h | ○Sent, no reply | — | — | — | Sep 17, 2025 | Sep 23, 2025 | |||
| 71489788 | Question about product ingredients | Closed | Low | — | Chat | gift-cardreturns | 4h | ●Responded | 5/5 | — | — | Sep 13, 2025 | Sep 16, 2025 | ||
| 13044227 | Lost package follow-up | Solved | High | — | shipping | 3h | ○Sent, no reply | — | — | — | Aug 29, 2025 | - | |||
| 78819035 | Store experience feedback | Pending | Normal | — | Chat | influencer | - | —Skipped | — | — | — | Aug 16, 2025 | - | ||
| 49392006 | Influencer code not working | Solved | Normal | — | Chat | shippingreturnsloyalty | 13h | ○Sent, no reply | — | — | — | Aug 9, 2025 | - | ||
| 25095520 | Store experience feedback | Solved | Normal | — | Chat | vipwholesaleshipping | 2h | ●Responded | 7/11 | — | — | Aug 6, 2025 | - | ||
| 60603999 | Influencer code not working | Solved | Low | — | samplesdamagedvip | 2h | ○Sent, no reply | — | — | — | Aug 3, 2025 | - | |||
| 36158325 | Pro discount enrollment | Solved | Normal | — | Chat | — | 3h | ●Responded | 5/5 | — | — | Aug 1, 2025 | - | ||
| 11860494 | Order arrived damaged | Solved | Urgent | — | wholesalerefund | 3h | ⊘Not fired | — | — | — | Jul 24, 2025 | - | |||
| 17292353 | Lost package follow-up | Solved | Low | — | Social | fragrance | 6h | ⊘Not fired | — | — | — | Jul 22, 2025 | - | ||
| 53277906 | Wholesale order question | Closed | Low | — | bopisshippingfragrance | 6h | ⊘Not fired | — | — | — | Jul 17, 2025 | Jul 22, 2025 | |||
| 33166826 | Insider tier issue | Solved | High | — | — | 6h | ●Responded | 4/5 | — | — | Jul 15, 2025 | - | |||
| 13326302 | Lost package follow-up | Solved | Normal | — | Chat | influencer | 2h | ○Sent, no reply | — | — | — | Jul 6, 2025 | - | ||
| 50586077 | Address change after shipping | Solved | Normal | — | Phone | shippingwholesale | 11h | ●Responded | 2/5 | — | — | Jul 1, 2025 | - | ||
| 53959636 | Cancel subscription / Auto-replenish | Solved | Normal | — | wholesale | 2d 5h | ●Responded | 4/5 | — | — | Jun 19, 2025 | - | |||
| 65693186 | Cancel order request | Pending | Normal | — | Chat | — | - | —Skipped | — | — | — | May 30, 2025 | - | ||
| 02894750 | Question about product ingredients | Solved | Normal | — | Chat | shade-matchsamples | 2d 5h | ●Responded | 3/5 | — | — | May 30, 2025 | - |