Dr. Henry Tromp DVM
tiara.beahan@yahoo.com
Showing 1 - 39 of 39
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 55558216 | App login problem | Closed | Urgent | Dr. Henry Tromp DVM | — |  Vilma Gusikowski | Chat | vipshade-matchfragrance | 17h | ○Sent, no reply | — | — | — | May 13, 2026 | May 20, 2026 |
| 15926407 | Missing samples in order | Solved | High | Dr. Henry Tromp DVM | — | Vilma Gusikowski | Social | loyaltybopis | 14h | ⊘Not fired | — | — | — | Apr 29, 2026 | - |
| 44672121 | Loyalty points not posting | Solved | Normal | Dr. Henry Tromp DVM | — |  Mr. Skyla Trantow | Chat | — | 4h | ●Responded | 5/5 | — | — | Apr 24, 2026 | - |
| 86346018 | Wholesale order question | Solved | Normal | Dr. Henry Tromp DVM | — |  Tommy Kuvalis | shade-match | 6h | ●Responded | 3/5 | — | — | Apr 10, 2026 | - | |
| 17518498 | Refund not received | Solved | High | Dr. Henry Tromp DVM | — | Tommy Kuvalis | Phone | samplesloyaltyreturns | 3h | ●Responded | 4/5 | — | — | Apr 9, 2026 | - |
| 63106621 | Cancel subscription / Auto-replenish | Pending | Normal | Dr. Henry Tromp DVM | — |  Steve O'Conner | sampleswholesale | - | —Skipped | — | — | — | Mar 30, 2026 | - | |
| 05115743 | Pro discount enrollment | Closed | Urgent | Dr. Henry Tromp DVM | — |  Yazmin Jast | vip | 5h | ○Sent, no reply | — | — | — | Mar 20, 2026 | Mar 24, 2026 | |
| 21776448 | Missing items in shipment | Pending | Urgent | Dr. Henry Tromp DVM | — |  Julie Hodkiewicz | fragrancedamagedinfluencer | - | —Skipped | — | — | — | Feb 5, 2026 | - | |
| 99856951 | Lost package follow-up | Solved | Normal | Dr. Henry Tromp DVM | — |  Garth Dooley | returnsrefundinfluencer | 9h | ○Sent, no reply | — | — | — | Jan 22, 2026 | - | |
| 77527257 | Loyalty points not posting | Solved | Normal | Dr. Henry Tromp DVM | — | Yazmin Jast | Chat | returns | 5h | ●Responded | 10/11 | — | — | Jan 21, 2026 | - |
| 60710065 | Address change after shipping | Closed | Normal | Dr. Henry Tromp DVM | — | Mr. Skyla Trantow | bopisshippingvip | 13h | ○Sent, no reply | — | — | — | Jan 16, 2026 | Jan 20, 2026 | |
| 11261992 | Where is my order? | Solved | Normal | Dr. Henry Tromp DVM | — | Mr. Skyla Trantow | samplesbopisinfluencer | 5h | ●Responded | 10/11 | — | — | Jan 16, 2026 | - | |
| 01629781 | Discount code not working | Open | High | Dr. Henry Tromp DVM | — |  Amely Pacocha | Chat | shipping | - | —Skipped | — | — | — | Jan 15, 2026 | - |
| 36837397 | Return after 30-day window | Closed | Normal | Dr. Henry Tromp DVM | — | Vilma Gusikowski | Phone | — | 3h | ⊘Not fired | — | — | — | Jan 8, 2026 | Jan 12, 2026 |
| 47780393 | Insider tier issue | Solved | Normal | Dr. Henry Tromp DVM | — |  Katrina Johns | bopissamplesdamaged | 1h | ●Responded | 5/5 | — | — | Jan 7, 2026 | - | |
| 15211183 | Price match request | Solved | Normal | Dr. Henry Tromp DVM | — | Mr. Skyla Trantow | appfragrancerefund | 5h | ○Sent, no reply | — | — | — | Dec 24, 2025 | - | |
| 53521098 | Pro discount enrollment | Pending | Normal | Dr. Henry Tromp DVM | — |  Leonard Waters-Howell | Phone | bopisgift-card | - | —Skipped | — | — | — | Dec 18, 2025 | - |
| 88743720 | Refund not received | Solved | Normal | Dr. Henry Tromp DVM | — |  Lily Raynor | damagedloyaltyrefund | 1d 8h | ●Responded | 3/5 | — | — | Dec 17, 2025 | - | |
| 92502283 | Wrong shade sent | Solved | Low | Dr. Henry Tromp DVM | — | Julie Hodkiewicz | Phone | — | 2d | ○Sent, no reply | — | — | — | Dec 16, 2025 | - |
| 58968573 | Refund not received | Closed | Normal | Dr. Henry Tromp DVM | — | Yazmin Jast | refund | 1h | ○Sent, no reply | — | — | — | Nov 22, 2025 | Nov 25, 2025 | |
| 22900385 | Discount code not working | Solved | High | Dr. Henry Tromp DVM | — |  Kaela Friesen | returns | 6h | ○Sent, no reply | — | — | — | Nov 21, 2025 | - | |
| 94161218 | App login problem | Solved | High | Dr. Henry Tromp DVM | — |  Kip Schroeder IV | Chat | — | 5h | ○Sent, no reply | — | — | — | Nov 10, 2025 | - |
| 31473057 | Pro discount enrollment | Pending | High | Dr. Henry Tromp DVM | — |  Chaz Renner | loyaltyreturns | - | —Skipped | — | — | — | Oct 30, 2025 | - | |
| 13426263 | Loyalty points not posting | Closed | Normal | Dr. Henry Tromp DVM | — | Mr. Skyla Trantow | returnsdamaged | 2d 22h | ○Sent, no reply | — | — | — | Sep 29, 2025 | Oct 8, 2025 | |
| 51731380 | Cancel order request | Solved | Normal | Dr. Henry Tromp DVM | — |  Mr. Cade Senger | gift-card | 2d 17h | ○Sent, no reply | — | — | — | Sep 25, 2025 | - | |
| 91103443 | Loyalty points not posting | Solved | Normal | Dr. Henry Tromp DVM | — | Katrina Johns | shade-match | 3h | ⊘Not fired | — | — | — | Sep 18, 2025 | - | |
| 62441398 | Influencer code not working | Closed | Normal | Dr. Henry Tromp DVM | — |  Faith Hilll | vipbopiswholesale | 12h | ○Sent, no reply | — | — | — | Sep 16, 2025 | Sep 23, 2025 | |
| 49659765 | Price match request | Closed | Normal | Dr. Henry Tromp DVM | — | Amely Pacocha | shippingrefundwholesale | 1h | ○Sent, no reply | — | — | — | Sep 13, 2025 | Sep 14, 2025 | |
| 40035002 | Gift card balance question | Pending | Low | Dr. Henry Tromp DVM | — | Chaz Renner | Social | samples | - | —Skipped | — | — | — | Aug 8, 2025 | - |
| 01479176 | Loyalty points not posting | Closed | Low | Dr. Henry Tromp DVM | — |  Ignatius Cummerata | Chat | fragrancesamplesvip | 2d 7h | ●Responded | 7/11 | — | — | Aug 6, 2025 | Aug 11, 2025 |
| 68203641 | Cancel order request | Solved | Normal | Dr. Henry Tromp DVM | — | Katrina Johns | shippingapp | 9h | ⊘Not fired | — | — | — | Aug 3, 2025 | - | |
| 31236892 | Cancel subscription / Auto-replenish | Pending | Normal | Dr. Henry Tromp DVM | — | Kaela Friesen | Chat | appdamaged | - | —Skipped | — | — | — | Jul 19, 2025 | - |
| 76209267 | Address change after shipping | Open | High | Dr. Henry Tromp DVM | — | Katrina Johns | influencer | - | —Skipped | — | — | — | Jul 13, 2025 | - | |
| 36129491 | Question about product ingredients | Solved | Normal | Dr. Henry Tromp DVM | — | Leonard Waters-Howell | fragrance | 18h | ●Responded | 5/5 | — | — | Jul 4, 2025 | - | |
| 07195589 | Allergic reaction concern | Closed | Normal | Dr. Henry Tromp DVM | — | Kaela Friesen | gift-cardloyalty | 4h | ○Sent, no reply | — | — | — | Jun 28, 2025 | Jun 29, 2025 | |
| 49725668 | Restock alert for backorder | Closed | Normal | Dr. Henry Tromp DVM | — | Lily Raynor | Chat | — | 14h | ●Responded | 4/5 | — | — | Jun 24, 2025 | Jul 2, 2025 |
| 73075821 | Lost package follow-up | Solved | Normal | Dr. Henry Tromp DVM | — | Yazmin Jast | Phone | shippingshade-matchbopis | 20h | ○Sent, no reply | — | — | — | Jun 16, 2025 | - |
| 78551173 | Insider tier issue | Open | Low | Dr. Henry Tromp DVM | — |  Mr. Eliza Gerhold IV | Chat | — | - | —Skipped | — | — | — | Jun 12, 2025 | - |
| 82431063 | BOPIS pickup not ready | Open | Normal | Dr. Henry Tromp DVM | — | Tommy Kuvalis | damagedwholesaleshade-match | - | —Skipped | — | — | — | Jun 10, 2025 | - |