Shelia Franecki
mae.satterfield-schowalter77@hotmail.com
Showing 1 - 11 of 11
Rating | Comment | Ticket | Customer | Team member | Responded |
|---|---|---|---|---|---|
| 3/5 | Mid. Got the refund eventually but it took 10 days instead of the 3 they promised. | 87314637App login problem | Shelia Franecki |  Lily Raynor | May 9, 2026, 8:45 PM |
| 4/5 | Got there in the end. The chat went in circles for a bit. | 68064581Birthday gift not received | Shelia Franecki |  Oscar O'Hara | Apr 12, 2026, 11:07 AM |
| 3/5 | Slow but eventually got there. Could have been a one-message fix. | 60928982Where is my order? | Shelia Franecki |  Mr. Lonie Hudson | Jan 26, 2026, 8:53 PM |
| 4/5 | Nice agent. Would have been nice to get a small gesture after the order was so delayed. | 79215299Insider tier issue | Shelia Franecki |  Leonard Waters-Howell | Jan 16, 2026, 9:51 PM |
| 5/5 | Better in-store / online inventory sync. | 02915332App crashes at checkout | Shelia Franecki |  Darryl Jacobi | Jan 14, 2026, 1:52 PM |
| 4/5 | Helpful, but the hold music in the phone queue was rough. | 69476632Price match request | Shelia Franecki |  Mr. Cade Senger | Sep 9, 2025, 4:42 AM |
| 1/5 | Treated like I was lying about the missing items. Insulting. | 83013992Lost package follow-up | Shelia Franecki |  Jacklyn Dare | Sep 5, 2025, 1:40 PM |
| 5/5 | Returned three items past the window and they made an exception. Lifelong customer. | 57125356Restock alert for backorder | Shelia Franecki |  Steve O'Conner | Aug 27, 2025, 9:47 PM |
| 9/11 | I tell everyone — Bloom is doing beauty retail right. | 95504557Cancel order request | Shelia Franecki |  Eula McKenzie | Aug 16, 2025, 6:29 PM |
| 4/5 | Resolved my question, just wish the app hadn't logged me out twice during the chat. | 73899687Allergic reaction concern | Shelia Franecki | Eula McKenzie | Jul 30, 2025, 3:24 AM |
| 10/11 | Best omnichannel experience in beauty. Stores, app, and online all sync seamlessly. | 91104278Gift card balance question | Shelia Franecki |  Kip Schroeder IV | Jun 10, 2025, 2:43 AM |