Mr. Benjamin Ryan
freddie.pagac@yahoo.com
Showing 1 - 12 of 12
Rating | Comment | Ticket | Customer | Team member | Responded |
|---|---|---|---|---|---|
| 5/5 | Color match through the app worked perfectly. Foundation is spot on. | 78035784Return after 30-day window | Mr. Benjamin Ryan |  Lily Raynor | May 23, 2026, 3:31 PM |
| 9/11 | Their personalization is unreal. Like having a personal Beauty Advisor. | 51581796Influencer code not working | Mr. Benjamin Ryan |  Tommy Kuvalis | May 9, 2026, 2:03 PM |
| 4/5 | The product swap went through. Wish the email confirmations were faster. | 19735730Birthday gift not received | Mr. Benjamin Ryan |  Yazmin Jast | Apr 10, 2026, 10:52 AM |
| 4/11 | Quality of CS team has dropped. Used to be great. | 53498073Restock alert for backorder | Mr. Benjamin Ryan |  Mr. Cade Senger | Feb 6, 2026, 1:11 AM |
| 1/5 | Couldn't complete onboarding. Eventually gave up. | 74863567Where is my order? | Mr. Benjamin Ryan |  Faith Hilll | Jan 7, 2026, 2:41 AM |
| 3/5 | Agent was polite but couldn't actually fix the loyalty points issue. | 46161869Shipping cost question | Mr. Benjamin Ryan |  Steve O'Conner | Dec 5, 2025, 5:14 AM |
| 5/5 | Replied within minutes on a Sunday. Honestly didn't expect that. | 67705754Cancel order request | Mr. Benjamin Ryan |  Jacklyn Dare | Sep 11, 2025, 8:03 AM |
| 4/5 | Got there in the end. The chat went in circles for a bit. | 81501370Allergic reaction concern | Mr. Benjamin Ryan | Faith Hilll | Aug 9, 2025, 7:10 AM |
| 1/5 | Three weeks, four agents, still no refund. | 85395578Refund not received | Mr. Benjamin Ryan |  Mr. Lonie Hudson | Aug 7, 2025, 9:10 AM |
| 4/5 | Solid help. The loyalty points took a day to show up after the agent said they would post. | 24719919App crashes at checkout | Mr. Benjamin Ryan |  Kip Schroeder IV | Aug 2, 2025, 3:14 PM |
| 3/5 | Multiple screens, multiple agents. Could have been a one-click thing. | 74512239Where is my order? | Mr. Benjamin Ryan |  Eula McKenzie | Jul 13, 2025, 3:32 PM |
| 10/11 | Best in class. The app is genuinely beautiful and useful. | 94662042Insider tier issue | Mr. Benjamin Ryan | Yazmin Jast | Jun 6, 2025, 7:56 PM |